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                    <text>Interviewee: Barry Goldensohn Years at Skidmore: 1981-2003
Interviewer: Lena Drinkard
Location of Interview: West 55th Street, NY, NY
Date of Interview: 6/16/2015
00:00:00.00 Header
00:00:33:00 Born in Flatbush Brooklyn, in an immigrant community. Attended a diverse and
eclectic James Madison High School with many famous graduates.
00:01:21:00 Barry’s Sister is the famous choreographer Deborah Hay.
00:04:44.24 Went to college at Oberlin University. Met his wife Lorrie Goldensohn and
many close friends.
00:7:52.00 Rob and Peggy Boyers found out that Barry could be hired at Skidmore College
because Hampshire does not have tenure.
00:8:31.20 Barry takes us through a day at Skidmore as a Professor. Taught two literature
classes and one workshop a week and saw students in between and after classes.
Discusses senior thesis informal meetings for a potluck dinner.
00:11:17.00 “A perfect professor of poetry.”
00:15:51.15 Barry discusses the students he stays in touch with.
00:19:03.08 Discusses Skidmore’s approach to education.
00:24:57.13 Barry talks about the writing critiques and workshops he led for students.
00:27:22.15 The writing process.
00:27:26:20 “If there’s one thing I know about my friend Barry Goldensohn, it’s that he
dislikes sweet food, sweet music, sweet literature” - Peg Boyers.
00:29:23.22 Rob Boyers and the liveliness of Salmagundi and other faculty members is
what kept Barry at Skidmore. “Saratoga’s a one horse town and you’re the horse.”
00:32:22.17 Barry on what makes a successful marriage. 00:39:50.28 Barry ended up
teaching three to four classes a semester with students who know him and one another
very well.
00:45:44 “I only retired from teaching not from writing.” The way he taught took a lot of time,
so he needed more time for his life.

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                    <text>Interview with Barry Goldensohn by Lena Drinkard, Skidmore College Retiree Oral
History Project, Saratoga Springs, New York, April 1, 2017.
Lena Drinkard: This is Lena Drinkard, interviewing for Skidmore Retiree Memory Project. I am
with Barry Goldensohn in New York City and it is April 1st, 2017. Barry, I’d like to start off my
giving you a chance to introduce yourself and talk about where and when you were born.
Barry Goldensohn: I was born in Brooklyn, in an area that used to be called something like
Flatbush, and now is probably called something else. Went to grade school and high school in an
overheated, immigrant-family community—extended community. Pretty varied, my closest
friends in high school were a mixture of Italian, German, Greek and Jewish. The—My high
school was just a neighborhood high school but its graduates are Ruth Bader Ginsburg, my sister
who’s a very famous choreographer Deborah Hay, and Chuck Schumer, Norm Coleman (used to
be governor of Michigan or Minnesota, something like that), five nobel prize winners—Ruth
Bader Ginsburg did I mention her? And… full of second and first generation immigrant families
where there was a lot of pressure to succeed on the part of the kids.
My family came from, my mother’s family came from Odessa, and my grandfather was
an officer in the (...) army. They left Odessa after the great purge, the great pregome, that drove
all the jews out of Odessa in 1905, after the potential episode. And, it was a family that followed
the pattern of Odesza families. There was one gifted child in the family, that was my mother, so
the family all sacrificed and sacrificed so she could have her ballet lessons. She studied with a
student of Magnitsky who would drive up to the mental hospital that Magnitsky was at at the
Hudson and bring him down to teach classes. Which was spectacularly for my mother because he
really took a shrine to her, regarded her as very special, sent her off to work at an LA company in
New York. Then, she got rheumatic fever, which damaged her heart so she taught ballet for the
rest of her life. But my sister had no choice. Choice of a career. Nor did my daughter. My mother
started on my daughter right away, working on her flexibility. As an infant, Mind you. [Laughs]
But my sister stayed with it my daughter didn’t. I got brought on and put into ballet classes when
I was a kid because it was cheaper than getting a babysitter. It took for my sister but it didn’t take
for me. I left at thirteen. Being dragged to the studio, I had no ability whatsoever. But again, this
was James Madison high school. And then in my junior year I took a national test where the Ford
foundation early admission scholarship and I wound up at Oberlin. I wanted to go to Columbia
but they had no dorm room’s for students for the first couple of years and it would have been
three hours a day commuting from Brooklyn. And Yale had pulled out of it at that point. And I
was forbidden to to go University of Chicago by a father of one of my close friends who
persuaded my parents that the school had been ruined by John Maynard Hutchins. Remember
him? He turned it into a very progressive, wonderful school, but I wound up at Oberlin in the
process of elimination. Met my wife and got married there and met my closest, my oldest
friends.

�LD: Did you start studying poetry at Oberlin?
BG: In High School. And had a very good, wonderful teacher. Very inspiring and sophisticated.
LD: So how did you end up at Skidmore?
BG: I was the Dean of Humanities and Arts at Hampshire College before I was at Skidmore and
decided that I was writing too little and was persuaded by a psychiatrist friend, that if I wanted
more time at writing I should quit my dean’s job which was too engrossing. So I applied to
Skidmore and got a job almost by accident as it turned out. The committee chose me but then it
went up to the dean and the president and they said oh we can’t accept him, he’s a dean and he’s
probably got tenure and we can’t hire people with tenure. Bob Boyers was giving some lectures
at Northwestern University and was sitting on a poetry segment and of all things, the teacher was
teaching a bunch of my poems. So Bob walked into the faculty lounge with that teacher, and said
to him as he entered the room, oh we tried to hire him but we couldn’t because he’s got tenure at
Hampshire. And a voice in the back of the room said, “they don’t have tenure at Hampshire.” So
Bob called up Peggy, asked her to confirm that, and if that was in fact the case, tell the dean and
tell the committee and I wound up getting invited for an interview [Laughs] That’s enough
background.
LD: Can you take me through a day at Skidmore as a Professor?
BG: Well, a day, interesting. Just teaching literally two literature classes and one workshop a
week So, and then seeing students in between and after classes. And I wound up often teaching
three or four classes a semester because I had a bunch of students who wanted to do their senior
thesis in writing poetry, poetry writing. So they met as an informal group but as a class. And
we’d meet in the meaning so there wouldn’t be schedule conflicts with their other classes. Often
over a potluck dinner. Then it would go on sometimes into the wee hours at either my house or
one of their apartments. So it was kind of a senior seminar, right? Every semester I taught a
course I loved which was The Introduction to Poetry. I taught it sort of half as a history of
English poetry class and half as a course of methods and different types of methods, different
historical periods. Starting with Chaucer and winding up with contemporary poets, spending a lot
of time with seventeenth century and nineteenth century. I mixed up along the way. And then I
taught seventeenth century poetry. My first lecture in that class was Shakespeare’s greatest plays.
Al of the work of John Milton was written in the seventeenth century. Some of the greatest poets
in language and we’re not going to look at them at all [Laughs] You’ll have to get them in other
courses and I focused on the lyrical poems of the seventeenth century. And then writing
workshops, and other intro fiction classes.

�LD: When I spoke to Professor Goodwin she described you as the “perfect professor of poetry.”
BG: What could she have meant by that?
LD: I’d like to know what you think!
BG: Well, I was actively involved in making it, and reading it, and teaching it as well. So I
brought together a pretty full background in the literature and of course the poets concerned with
making poems and how poems are made. Looking at the students, how poems are made, how
these particular poems are made.
LD: Can you talk about your relationship with the students?
BG: As my wife puts it describing her students at Vassar, “Oh you fall in love with a few
students every year” and I think that’s pretty true. And I like students and in general, I liked
teaching them. I liked expanding their minds, and expanding their knowledge. And I was trying
to teach them to love what I love, and maybe that’s what Susan was talking about. Also, teaching
writing courses at Skidmore, generally I worked with students for 3-4 years and they got to be
my friends. You know, ordinary lit teachers don’t have that experience, working semester after
semester with the same students. You know you’ll take one course with Professor Boyers maybe
the intro to fiction course and another fiction course but that’s about it. Or a victorian lit course,
you’d take a three courses in the course of four years. Anyway, my students worked with me
semester after semester after semester. Because you could repeat workshops and so, it was the
especially nice part of the kind of teaching I’ve done over the years, that you got to know the
students very well.
LD: Can you think of one student in particular that you had that had an impact on you during
your time at Skidmore?
BG: That had an impact on me yeah. Well, Mark Woodward, who stayed around working at
Salmagundi. Mark did a lot of work with both Bob and me, and has stayed writing and writing.
But in this neighborhood there are a couple of students who, anyone you really know and care
about has an impact on you. And I went to a reading earlier, or last weekend, by one of my
Skidmore students who lives in Austin now but, showed me a draft of her book, she said, it
doesn’t have the dedications in the book so I’ll have to send you a regular copy!. Jardeen Lebair,
is a wonderful writer, only student I remember who won both our jury poetry and fiction prize in
the same year. Remarkably talented student. But there are a lot of students I stay in touch with.

�One of my former students, Laura Marshall lives a few blocks up on the west side. Bruce
Baker, who’s a very very gifted student, star of the hockey team and he’s now coaching… he’s
deeply involved in the city since he’s graduated with minority education, education of the
deprived. So he coaches for different hockey teams ad well as teaching. He started off on the
ground floor for Teach of America. He was the recruiter for Teach of America and then he said,
“Why am I recruiting people to do something that I should do myself?” So he wound up teaching
in the city schools, but one because he was male and because he was white, and because he is
movie-star handsome, he became a very popular teacher. So popular, that he decided to have a
semi-pro hockey career while he was teaching, so they’d keep him on a semester a year while the
other semester he’d be playing hockey. He explained to me how, he lives on this block, so we
see him, and of course in his hockey career he’s broken every bone—small—bone in his body.
He’s also a coach for Columbia's informal hockey team, it’s not a varsity sport.
But I don’t know there’s been a lot of students over the course of the years I’ve come to
love and stayed very close too and it’s a significant part of our social life, my relationship with
former former students, not only from here but from Hampshire and Goddard. Now, Goddard in
the mid-sixties when I got there was a magnet school for the daring and the adventurous student.
That resident undergraduate program no longer exists. But my students there were spectacularly
good. A lot of them are pulitzer prize winners and guggenheim winners and you know major
award winners. One of you I’m sure you know of, the playwright David Mamet, and I’ve had
two students while we’ve been here in New York. Naomi Wallace who was a Hampshire student
and Mammoth.
LD: How would you describe Skidmore at the time that you taught, if you describe Goddard as
the school for the, can you fill in the blank for Skidmore?
BG: Skidmore had a much more traditional approach to education, like the schools I went to, like
Oberlin than Hampshire or Goddard. My Hampshire students—I don’t want to slight them either,
two of my senior thesis students went on to win Macarthur Genius awards. Naomi Wallace was
one of them and Peter Cole who has been teaching one semester at Yale and the other semester
living in Jerusalem and running a press for Israeli and Palestinian poets, crossing a lot of
boundaries. But Goddard was more a traditional education in a way for someone who has
devoted his life to advanced, progressive schools. Like the progressive high school we started
early in the sixties, in the Bay Area with a bunch of quaker friends. That was at the very
beginning of a whole rash of progressive high schools that were starting to emerge and people
would come, we’d often have more visitors than students.
LD: What year was this?

�BG: That was ‘62-’65 and I graduated with the first graduating class I wanted to go back to
college teaching. But my first graduating class of students went to Reed, Stanford, Santa-Cruz.
They were on the board of the student-faculty administration group that was defining Santa-Cruz
which is interesting. And other schools within the california system. Interesting group of
students. That school, after the people that started it passed it on to other faculty members, it got
sort of swept up as a southern most adjunct of the haight-ashbury counter-cultures and it was
destroyed basically by that it became a fairly destructive place and only lasted a few years. But it
was good for the students who went there. One of the student went to Oxford with a grant and
got first in PPE, Politics, Philosophy and Economics, that’s degree you get if you want to be
prime-minister. Almost all of the proceeding prime-ministers and most of the subsequent
prime-ministers had that degree first.
LD: It seems like you really knew and understood each student you had—
BG: Oh, I would never say that [laughs]
LD: Do you think the types of students changed at Skidmore from when you first got there to
when you retired?
BG: I’m not sure. I taught for about twenty-two years. There seemed to be always, a leavening of
very committed and very serious students. I taught fairly esoteric courses. Seventeenth century
poetry, poetry writing, and the Intro to Poetry course, that was the longest draw class of the
largest cross-section of students. But by and large, the students who went on to work with me,
were a largely self-selected group, so I find it hard to generalize about the general run of
students. And I heard one of my students saying to someone else, “Oh I would never dare offer
Shitty work to Professor Goldensohn.” With a self-selected crew that knew I expected a lot from
them, they worked hard. So, I don’t know if that’s the whole student body it’s hard to generalize
but they were always enough of those to keep my classes full.
LD: Is it challenging to grade someone else's creative writing?
BG: Oh, I hardly think of grades. The really challenging part is discussing them. And how you
talk it over in the group, in the workshop and individually. What to say, often the harsh things to
say, that will help them see the problems that they are running into. [Laughs] Another overheard
conversation. I was talking to one of my students in my office and three of my students were
right outside my office, having a raucous so I couldn’t help overhearing, conversation about
“You know what he said to me?” “ You know what he said to me?” You know, like throw this
away or that’s terrible! Or start over again! But if you’re going to teach writing seriously, you
have to be candid about what they’re doing. And it’s hard, you try to be rigorous but teaching

�poetry writing, which is the main thing at Skidmore has these contradictory elements. You want
rigorous attention to what you’re doing, but you don’t want to lose as in any art, the sense of play
in getting there. Because a lot of the most creative work comes with playing with it. Play with it
play with i! I told my students. You have to catch your mind at its most expansive and least
predictable moments. Often this is helped by just lying down. You know, your mind often
releases itself more creatively, at the moment before you fall asleep or at the moment you’re
waking up. Or when you’re just lying down. I remember one of my students saying “Oh he
thinks we do our best work on our backs!” [Laughs]
But it’s being open to the mind at play and not working in predictable grooves. And then
showing it to people that will tell you the truth about what you’re experiencing.
LD: How do you experience criticisms?
BG: Well, Peggy Boyers. Just last week, I showed her a draft of a poem. And she said, “Barry,
it’s too sweet!” [Laughs] And I said Peggy, you’re the person I remember saying,” If there's one
thing I know about my friend Barry Goldensohn, It’s that he dislikes sweet food, sweet music,
sweet literature. I think she’s right. And as a matter of fact, I had written the word “sweet” a
number of times and swept them out. She was right, I was giving into the sentimental side of
myself. It had to do with being eighty and losing a lot of your friends. You know? And that
comes with being eighty. It’s in some ways an apologetic… and how do you keep going when
people are dying? People you love are dying? So I took some sweetness out. It didn’t belong in
that poem.
LD: So it sounds like your identity as a writer… well everyone’s identity as a writer changes
throughout their lives, in what specific experiences they are going through, but when you were at
Skidmore as a professor, how did you divide your time between teaching and writing? And
because you were surrounded by Peggy Boyers, and Rob Boyers and all these faculty members
that were passionate about poetry did that inspire you?
BG: It’s what kept me at Skidmore. It was Bob and the liveliness of the Salmagundi world he
created. I used to tease him by saying, Saratoga’s a one horse town and you’re the horse.
[Laughs] But Salmagundi brought conferences together every year, it brought fascinating people
every year, so I got to know and be friends with Susan Sontag (who I had actually known earlier
from my New York City Days) and George Steiner, and all sorts of fascinating people,
intelligent people. I got an offer for both Lorrie and I to teach at University of Florida, just move
down there from Iowa, (oh I left out that I taught at the Iowa Writers Workshop for a couple of
years) and it enabled Lorrie to get a free PHD because she was a faculty wife.
LD: And at the time you were at Skidmore she was at Vassar.

�BG: Well we lived in Saratoga, and I would drop her off Tuesday morning on this train and pick
her up Thursday night. And she would teach all day Tuesday, all day Wednesday, all day
Thursday. As the president of Hampshire said to me, when she found out, “Oh my god that
sounds like the kind of relationship where your marriage is going to last forever.” Because
there’s just enough space between you. And it happens, we have our sixty-first anniversary
coming up,
LD: What’s the secret to a long—?
BG: Hanging in there.
LD: Can you elaborate?
BG: Becoming one another’s best friend. My wife says, “learning to understand the things that
are difficult about the person you’re with,” which is profounder than “hanging in there.”
LD: And she writes poems as well…
BG: Yes, she’s my first reader always.
LD: What were some of the things you guys did in Saratoga at the time? Because as you said, it’s
a one horse…
BG: Hanging out with Bob and Peg and the other writers. One of my former students from
Goddard, Catherine Davis, I recruited her for teaching poetry at Skidmore and we hung out a lot.
And, she called me up and told me I was offered a job at University of Washington for half the
work and twice the pay, what should I do? And I said, if I ever heard of a no brainer in my life..
LD: Was there anything about Skidmore that you disliked during your time there? Or what was
challenging?
BG: Well, it’s hard to say. I’m not a good hater. Let me tell you one of the things I liked a lot.
The English Department was very congenial, there was not a divided part department. As a Dean
at Hampshire, none of my senior faculty were on speaking terms with one another. That happens
in schools and departments. I was the Dean of Humanities and Arts. I mean that’s ridiculous!.
Lorrie’s Vassar department was which she called a “dysfunctional family.” We saw one of her
colleagues recently and I said, “Oh how is so and so?” and she says, “Urg.. She’s still
teaching…” [Laughs] “I mean this is a woman in her late seventies I’m speaking to, still carrying

�over the animosity from her teaching years, and it deeply divided… that’s never been the case in
my years at Skidmore.
The only experience I had like that was when I was at Iowa. The Writing Workshop was
loosely related to the English Department. And the English Department had a wonderful guy..
was what the rest of the school called “happy valley” because he was just great at human
relationships. He then moved to take over the English Department at Suny Albany, I think his
name was John Gerber, and when i took over the Hampshire job, I brought him down to Albany
and asked him how did you do it? How did you create such a peaceful environment and unified
community? And he said, it wasn’t me, it was the years. It was in the sixties and seventies when
everything was expanding and I never had to get rid of anyone for budgetary reasons and all I
could do was hire people, and set things up. It was the time, but that underlies his genuine
openness to people that made that experience at Iowa so wonderful. What he had to do at Albay
was very difficult which was cut down the undergraduate programs because Albany had no right
offering a doctorate.
LD: What do you think made the English department at Skidmore such a unit at that time?
BG: I don’t know, I asked Bob Boyers at the time if it was always like that and he said during the
Vietnam war, political divides really split up the department but then they got back together or at
least by the time I got there it seemed like a congenial group of people.
LD: And then did you watch, sort of, new faculty members come in throughout the years and it
shifter?
BG: Yeah. One of them, Susannah MIntz, who is chair is getting married so I offered her (.....)
LD: And those sort of soirees you mentioned, where you would sit with students and have a
seminar at houses? Did that happen the entire time because—
BG: Yes, pretty much. After a year, the pattern became that I would have a bunch of students.
Say six- ten independent students wanting to work on poetry as their senior projects and I
realized I would be dead meeting with them every week as a service session and that they had a
lot to learn from one another, so they would sign up for an independent study but we met as a
group. The faculty thought I was crazy for teaching three, four classes. But that was fun. It was
students who knew me well, and one another well, which means they could speak very
cANDIDLY TO one another. I remember students saying once in class about a poem, “that’s the
stupidest poem I’ve ever read in my life!” In a thick New York accent and the student who wrote
it said, “Oh you know… I wrote it on my way to class and I really shouldn’t have offered it.
[Laughs] And You know, students could hear one another say things like that, and they didn’t
have to be mandy-pandy with one another. You try to create in your class a series with a respect

�one another, as people who are trying to learn to do something very difficult, to write a poem.
They had to be able to speak to one another and say I think you should change this. And then
those exchanges would be very illuminating.
LD: I’ve wondered if we’ve sort of lost something over the years because the relationship you
describe with your students, *Lorrie walks in * it feels like there are more boundaries
implemented at Skidmore between the Professor’s and the students and each other. It feels like
there are more unspoken rules about you know, a maybe more professional relationship
established today?
BG: Well, I thought my relationship with my students was very professional ​about​ writing
poetry. Uh, a greater, are you talking about a greater area of things you can’t talk about?
LD: Mhm, yeah.
BG: You know, I’ve thought about that a lot.
[Lorrie talks to Barry]
BG: No one taking a course in seventeenth century who has been sexually traumatized should
take a course in Shakespeare’s tragedies or comedies for that matter, or seventeenth century
poetry which is often playful and its respect for women was less accompanied with attitudes
about male and female roles. Very unusual. One of my favorite eighteenth century poets, was
about one of the great boundary breaking woman who was irreverent and a giant figure in her
age, her name was Aphra Bayne. I would blush now to recite her most famous poem.
You know it’s really hard to say. The pre-selection process that I was talking about I
think would have… and also the atmosphere, the free give and take served as a kind of barrier
for people whose vulnerabilities would now allow them to do that. Because they were open. It
was an open secret, so to speak. Very much self-selected. Just as it is an open secret that terrible
things happen in Hamlet and Othello and Macbeth. You can’t taming of the shrew for the
instance, is a brilliant comic fantasia on sex roles or gender roles. And the women keep their
power. The shrew says you “marry me you marry my tongue.”
LD: Okay, well we’re reaching the end of the interview. I’m wondering if there's anything we
didn’t get to that you’d like to talk about or share. Maybe a story or some piece of information
that you’d like to end with.
BG: No, I’d just like to say I really liked teaching at Skidmore. But I put a lot of work into
dealing with student papers and was eager to retire at sixty-five to have more time of my own for
my own writing. I’ve written three books since then. Lorrie’s written three ever since she’s

�retired. We’re… as much as I like teaching, I only retired from teaching ​not ​from writing.
Because the way I taught took a lot of time, and I wanted more time for myself.
LD: That’s a great place to end .Thank you so much for taking the time to talk to me today. I
really appreciate it!
BG: I enjoyed it!

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                <text>Barry Goldensohn came to Skidmore in 1981 as professor for poetry in the English department. In this interview, he discusses everything from the diverse Brooklyn community in which he was raised, to his experiences teaching and writing alongside his wife, Lorrie Goldensohn. He also describes his close relationship with his students—many of which went on to find immense success as writers. Despite his love for teaching, Barry left Skidmore so that he could devote all of his time to his true passion—writing.</text>
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                    <text>Interview with Sarah Goodwin by Lynne Gelber, Skidmore College Retiree Oral History
Project, Saratoga Springs, NY, April 11, 2024.
LYNNE GELBER: This is Lynne Gelber with Sarah Goodwin and Sue Bender and Leslie
Mechem to interview Sarah Goodwin for our project. We're at the, what is it, the Surrey
Inn?
LESLIE MECHEM: No, the communications.
LG: Communications center, excuse me, on the Skidmore campus today. Did I say it was April
11th, 2024? So, to get started, Sarah, can you tell us where you grew up and a little bit
about your early days and then how you got to Skidmore?
SG: Sure. I was an Army brat. So, I was born at Fort Belvoir, Virginia, and lived at Fort\
Huachuca, Arizona, and thenLG: Fort?
SG: Fort Huachuca.
LG: Huachuca.
SG: It's near Tucson.
LG: How do you spell Huachuca?
SG: H-U-A-C-H-U-C-A.
LG: Okay.
SG: Huachuca, where my father actually developed the first drone program for the military.
LG: Oh.
SG: Yeah. His vision, because he came out of reconnaissance in World War II, was to have
drones doing the reconnaissance instead of human beings that were sent off and often
didn't come back. But they cut the program for whatever reason, so he spent another year
at the Pentagon after that. Let me see. After Fort Huachuca, we spent four years in
Germany with the military, which was formative for me because I learned some German
and was exposed to Europe.
LG: And how old were you then?
SG: Four years old to eight years old. Just strangely enough, Germany, we lived in Karlruhe, in

�Heidelberg. Those felt like home to me really, actually, throughout my life. I've had a sort
of pull back to that region. But I also was exposed to France, and my parents had a
passion for France. They spent some time there after the war. So that happened too. All
those seeds got planted.
Eventually, when Dad retired from the Army, we moved to Palo Alto, California, when I
was nine. And that was my mother's hometown, so we moved in with my grandmother
and stayed. I was pretty happy to have Palo Alto as a hometown. Even as a child, I
recognized that it was pretty special, all those sunny days. You know. And it had been
my mother's hometown, so there was a feeling of welcome there for the family that was
very nice. It was quite different from the Army, a feeling of continuity, of a connection to
the past and so on.
When it came time to apply to college, I was drawn to the Northeast for whatever reason.
That's most of the schools I applied to were in the Northeast. I wound up going to
Harvard as an undergrad. And at Harvard, I majored in English, but I did their
comparative literature option so that I could focus on a period instead of the history of
English and American literature. I focused on the 19th century and did English, French
and German. There was a time when I was in college when all I really wanted to do was
become fluent in French and German. It seemed I could not find a way to justify that
rationally, but it was a drive that I had. So I spent as much time in France and in
Germany as I could and wound up doing a PhD in comparative literature at Brown.
Brown was the only East Coast school I applied to. I was still trying to get back to
California, but it was the one that offered me a full ride. And so there it was. I liked the
program at Brown. I found graduate school really hard. I don't know, just the expectation
of work was, as one of my professors pointed out to me, "This is good training for being
an assistant professor somewhere." And I thought, "Ooh, is that the life I want?"
LG: Did you have a combination of classes and teaching?
SG: Yeah. Classes and teaching. Yeah. The first year I had a fellowship. They called it a
university fellowship, so I didn't have to teach actually until year three. I can't remember
what happened in year two. But it was below poverty level living, but everybody I knew
was... You all know what it was like. It was fine. It was very close relationships. I'm still
connected with some graduate school friends. I finished my PhD, and I spent time in both
Germany and France during my work on my dissertation and applied all over the country.
I actually got one offer the year before I got the Skidmore job, but it was a tenure-track
job that had been turned into a one-year position at UC Riverside. And I've thought a lot
during my life about how differently things could have gone if I'd been doing German
and comp lit at UC Riverside instead of English at Skidmore. I mean, you could not get
more dramatically different, I think, than that. But when I went out for the interview, I
saw teaching German in the middle of these orange groves was going to be a slog, and I
just could not see that in the long run actually working out. So for better or worse, I went
back on the job market and got the Skidmore job the next year. My committee was
delirious. They said, "You're going to love it there."

�At that point, I was already a subscriber to Salmagundi. That was all I knew about
Skidmore. I was a reader of Salmagundi. I loved it, and I found it very intellectually
stimulating.
LG: So, did you have an initial interview at MLA [Modern Language Association]or?
SG: The initial interview was at MLA. I remember Susan Kress and I'm pretty sure Terry
Diggory was there too. Don't remember exactly who else. And then they brought me to
campus. And the day after I left the campus interview, it snowed 27 inches. I remember
that because I was thinking, "Well, I'm glad I got out of there and, oh wow, what's this
going to be like if this turns out?" But the interview went really well on both sides. I
loved it here. I could see that this was a place that I would be very fortunate to teach at.
LG: And what year was that?
SG: That was January of '83. Right. And Ralph Ciancio was chair, and he made the offer. He
was, of course, totally charming, as you can imagine. Mimi and he hosted me at their
house. It all felt very welcoming. And at the same time, I will not forget my interview
conversation with Terry Diggory, who I thought, "Okay, he's got all the brain power I
need in a colleague." Just very simpatico, understood exactly what I was trying to do
theoretically and went straight to the heart of the meat of what I was working on. Then I
also remember Tom Lewis because he was so irreverent. That was good.
LG: In what way? You want to talk about that?
SG: Well, he just said to me, "Do you like graduate school?" And I said, "You know, Honestly,
not really." I might as well be honest. I found it kind of grueling, and I won't bore you
with that, but it did not feel like a warm and fuzzy experience at all. It was more sort of
like the survival of the fittest, and I was never sure on any given day whether I was
considered one of the fittest. And so it was just an intensely uncomfortable situation for
all those years.
LG: Did it have anything to do with male/female?
SG: Oh my God, absolutely. I mean it's telling, for example, that I co-edited a Festschrift for our
thesis advisor, Al Cook, who intellectually, a wonderful person, but he just didn't have
time for women students. But I was one of his advisees, and he dutifully read my thesis.
He wrote about five words on each chapter, sort of encouraging me to go ahead and
finish it. I mean, it had virtually no feedback of substance. And yet there I was co-editing
the Festschrift for him and with these other two guys who were his visible favorites, but I
was so used to that. I mean, that was the way things were at Harvard. You were invisible
so much of the time. And by the way, I spent a year in Paris at the Ecole Normale
Supérieure des Jeunes Filles.
LG: Oh.

�SG: Yes. And the jeunes filles were allowed to sit in the back of the room while the normaliens
sat in the front with all of the illustrious professors, and they tutored them. I mean, they
were on informal terms with those professors. Our housing was on the outskirts of town,
[French 00:09:50]. The Rue Dunois, of course, was right in the center near the Sorbonne.
I was just used to it. It was such a norm. So when I got to Skidmore, it was an incredible
pleasure that right away, there was a Susan Kress in my interview who, she was
phenomenal. She was that perfect combination of professional and welcoming and also,
just intellectually just so alive. Phyllis was on leave that semester when I first came, but I
did get to meet her. And I think that was whenLG: Phyllis Roth?
SG: Phyllis Roth, yeah. I think she was pregnant with Ruth and then maybe gave birth then. I'm
not sure. It was right around then because I'm pretty sure when I first met her, she was
very pregnant. That was kind of inspiring too. I thought, "Okay, may be possible." It was
different. I was very different. And the fact of it having been a women's college felt to me
like some kind of mark on its character that was entirely positive for me.
LG: So, when you first came, what courses were you teaching?
SG: Whoa.
LG: If you can remember. It's been awhile.
SG: Well, actually, I'll mention that during my interview, Ralph Ciancio took me out to dinner,
and we were talking about how everybody in the English department teaches English
105, which I guess it was always English 105, Freshman Composition. At some point, I
sort of heaved a sigh. I was just trying to relax a little, and he said, "What are you
thinking about?" And I said, "I'm thinking I'd really love to have this job." And he said,
"But will you really love to teach English composition?" And I said, "Oh, yeah. I can do
that."
And it was true, I was ready. I had taught it at Brown. I knew what it was. I loved to
teach, and I could see this is a place where loving to teach would be viewed favorably
and not with some kind of suspicion that you weren't serious enough. And I felt pretty
serious as a scholar. I was ambitious. I'd already had some publication. I thought, "I can
do this stuff." But I also wanted to teach. So, English 105 every semester, did I get tired
of that? Sure, yeah. All those papers all the time, relentless, just that paper grading mill.
LG: Did it also give you a chance to interact with the students though?
SG: Oh, there's no shortage of interaction with students. I will say one thing. The English majors
were not the same as the students from across the college. And 105 was my chance to
interact with students from all over the college. There were more men in English 105, for
example, than in your typical English classes when I first began. It evolved.

�LG: Because it was a required course of everybody at the time.
SG: Exactly, exactly. And then also, Skidmore at that time was more tuition driven, and so a lot
of the kids came from very privileged backgrounds. And that was truer of English majors,
I think, than of the student body as a whole, I would guess. I don't know that there's any
data about that. So there was a certain pleasure in having more of a chance to work with
kids who were maybe a little scrappier where they're trying to figure out, how can they
turn this education into a leg up somehow when they were done. I remember one English
major sitting in my office, and he was doing kind of B work. And I knew he was smart.
He was a sophomore, and I just said, "John, where you going to go after college?" And he
said, "I don't actually need to worry about that."
LG: Oh, dear.
SG: And I said, "Yes, you do. Of course you do. You need a life." He looked kind of astonished
that I wouldn't take that so seriously.
LG: So, what courses were you teaching after that?
SG: Oh, 105. And I also taught Intro to Poetry, the 200 levels, so I'm going from 100 to 200.
Intro to Poetry. I taught Introduction to Women in Literature. I taughtLG: Had that been taught before?
SG: Oh, yeah. That had been there, I'm not sure how long, not that long. And by the way, it
didn't count towards the major, so that was a change that some of us did bring about. Yes.
That's a story, I don't know, should I just tell that right now?
LG: Mm-hmm.
SG: We had two 200-level courses, Women Characters and Themes, something like Themes. I
don't know, it's been awhile. And neither of them counted towards the major. And so the
curriculum committee, which consisted mostly of womenLG: The English department curriculum committee?
SG: English department curriculum committee brought a proposal to the department to divide
them into Introduction to Women in Literature and then an advanced course in, gosh, it
wasn't Women Characters, which by that time was theoretically dated. It might've been
just more theory, just something more advanced. Sorry, I can't do better than that. And
that the advanced course would count towards the major. And at that time, this was in the
'80s, feminist theory was really taking off. It was very interesting. There were
controversies within it that were toothy, questions of essentialism or sort of pro-women.
Well, I won't get into that.

�But anyway, I'm going to say this. The men in the department did not want that course to
count towards the major, and these were my good friends. And I was just astonished at
the resistance that they put up, including going to the... One of them said, "Well, you
can't have that course count towards the major because so many of the readings are in
translation." And I looked at them and I said, "Well, what about Bob Boyers'
Contemporary Novel course where almost everything was read in translation?" It was
like that somehow was prestigious but feminist theory in translation was not prestigious.
So we kind of beat them down. There obviously were some men who voted with the
women or it wouldn't have passed, but there was that very vocal opposition. And maybe
some of them in the end just couldn't sustain their opposition. Yeah.
LG: Other courses that you taught?
SG: Yeah. Well, see, I'm saving the best for last.
LG: Okay, good.
SG: Because my absolute favorite course that I taught for decades was British Romanticism. I
played with that a lot over the years. I did a lot of different things with it, but I did really
love just teaching the canon of British poetry. And I don't think that course can be taught
that way anymore of British romantic poetry. What I loved about those poets, the late
18th, early 19th century poets, is that I felt that they were of an age that was very similar
to my own. I felt as though 1968 was a definitive year for me where my world got turned
upside down. And I think something like that happened around 1789 to '91 for these
youthful poets. I read them, and I felt as though they gave voice to the same kinds of
anxieties and aspirations and rebelliousness and desires that I lived with.
It was so much fun to teach them because the students did not come in to this course
really expecting to love them as much as they could. And almost always, they left loving
those poets. And I threw in Wuthering Heights because that's such a great romantic novel
even though it's a generation later, or I threw in Frankenstein. That was another one
which is a dream to teach. I loved that course. That was my main 300-level course and
the Feminist Theory course, also at the 300 level. I did teach research seminars on the
Brontes. The department turned out a little top-heavy with Victorianists, though, so that
course sort of slipped away to me, to my regret, because that was a really fun course to
teach.
LG: Now, at some point you got into administration or to administering at least the engineer
department?
SG: Yes.
LG: Want to talk about that?
SG: Yeah. But before I do, can I just add that I also taught in the liberal studies curriculum.

�LG: Oh, good.
SG: My LS-3 course on memory was also one of my very favorite courses, and I thought that
was a brilliant curriculum. What I loved about LS-3 was that it had a theoretical construct
going into it, and you had to teach to that construct, which was the relationship, what was
it? Remind me. Between the arts and philosophy. That was essentially, that was at the
core of LS-3 and how to theorize but also how to express things aesthetically and the
tensions between those two modes of discourse. And to have that put there before the
students as this is what you have to learn about in this course felt to me like a validation
of everything I loved to do but the students sometimes didn't want. They sometimes just
wanted to go with the flow and read for the story, that kind of thing.
The other... Oh gosh, I just lost it. What was the other LS course? Oh yeah, I taught an
LS-2 course. Sorry, what was LS-2? It felt like sociology to me. But I taught a course on
romance that was really fun where we read schlock romances but also Pride and
Prejudice. And often, the students would come in there, one student said to me once, "I
thought I was going to get some tips." But again, it was a joy to teach.
Okay, how did I get into administration? Well, it started being chair of the English
department, which is a slippery slope. Department had 30-plus FTEs at the time. Just
delivering that writing requirement, it was on one department, it was a huge burden. And
I kept trying to find ways to get other departments to assume more of that, and some of
them took and some of them didn't. Because I thought I'd rather have Leslie Mechem
teaching her students in classics to write than somebody I've had to pull in off the street at
the last minute because we over-enrolled the class again. And that sounds terrible, but I
am not kidding, sometimes I had to hire people who were seriously underqualified to
deliver that requirement. Sometimes they turned out to be really good teachers, but you
just don't know. And to be doing that in an unplanned way and then sometimes also what
we were paying people, trying to get people on a per-course basis so we wouldn't... I
mean, it was awful.
But I did navigate all that, and I suppose that gave me some administrative skills. And
English was a complicated department in many ways, so I got some experience, just all of
the hiring, all of the performance reviews, navigating curriculum reform and the
challenges of that. I would say the hardest thing was the reappointment and tenure
decisions when there was controversy. And hiring was often almost as controversial but
not as bitter, typically, sometimes as bitter. So there would be divides within the
department, and you tried to reposition those divides so that they didn't split us down the
middle. I got a lot of practice with administrative work.
Sue Bender was associate dean when I stepped down from department chair. And I don't
know, I think maybe a year or two later you were leaving the position, and Chuck Joseph,
who was then dean of the faculty, called me and asked me if I would be interested. I had
just stopped chairing. I was really not interested, to be honest. But we had our first female
president since the beginning of the college.
LG: Who was?

�SG: Jamienne Studley. And she called me and said, "I'd really like you to do this." I didn't really
know her, but I thought, "She must need it for some reason to have a woman in that
position. She's losing a woman." And I wasn't sure who else was even under
consideration. So I agreed to do it, and I sometimes think how different my time at
Skidmore would have been if I had somehow just said no. It was hard. It was very hard,
and Sue did warn me.
LG: What were your big challenges in that role?
SG: What wasn't a challenge? So, let me say from the get-go that I'm not a very organized
person, and I'm not good at saying no. I take on too much. And those were not qualities
that worked well in that position, so I did have too much on my plate. People were happy
to pile that plate full. It was we were a little shorthanded, and then it gradually became
clear that I could not, in fact, manage everything. But things that I loved, let me start right
there. I loved it that I got to work with the Tang. I justLG: Good. I was going to ask you about that.
SG: The Tang for me was that made everything else worth it. It was transformative for me. I
don't mind saying that it changed my life. I had to be intellectually honest and find out
what about the work with the Tang actually seemed urgent to me. And pretty soon it all
seemed really urgent.
LG: Can you go into some depth about what it was that you were doing?
SG: Okay. So virtually within weeks, a few weeks, the first summer that I started the job, our
then director, whose name, I'm sorry...
Sue Bender: Charlie Stainback.
SG: ... Charlie Stainback, who was marvelous, right? He submitted his resignation. And we were
on a president's cabinet, then staff, retreat when that came in. And we're looking around
the table. At that point, Charlie had been reporting to me. I'd probably met with him once
at that point. And Chuck said, "Well, I guess you'll be leading the search." So, I had to
search for a museum director, which was insane. I mean, I had run many searches, but
this was something about which I knew nothing.
And so I took advice from all sides, and I will say that there were people on the Tang's,
oh gosh, what do they call it? Their advisory board, essentially, who were enormously
helpful. Adam, ooh, he just resigned. He just retired from directing the Whitney Museum,
actually, where he went after doing the Addison Gallery, Andover. Adam Weinberg, he
could not have been more generous in his help and his advice and helped me make it. We
were on such a shoestring that year. We did it, if you can imagine, without a search firm.
LG: What was his connection to Skidmore?

�SG: He was on the advisory board.
LG: Okay.
SG: And I'm not sure, did he have any other connection? Maybe not. It might've been a
networking thing for him.
Sue Bender: I think Charlie brought him in.
SG: Charlie brought him in? Yeah, it was a good advisory board. It was pretty amazing. Between
donors and people in that museum world, they brought in fabulous candidates, not all of
whom were actually interested. But we had to figure out how to court them somehow.
And I remember when it was Ian Berry, who is now the director of the Tang and was then
curator and much younger, but he found John Weber, who was at that time director of
education for the San Francisco Museum of Modern Art. And I called John Weber and
cold call, and John said, "I've been wondering if you would call." Yes, he'd sort of had his
eye, but someone he knew had applied for the position. And he did not want to apply and
compete with his friend, which I just thought, "Okay, very much in your favor." And so
we sorted that out.
He was going to be in New York, I don't know, a week or two later. And I said, "Well,
why don't you just make a little day trip up?" We courted each other, let's put it that way.
I thought he would be a really good hire. It was not my decision, but he had the right
experience. He had the right eye. I mean, Ian Berry's eye is incomparable, honestly, but
you have to know. Then people on the advisory board said, "Go for it." And the search
committee, of course, was also at that point fully pulled in. So, that was one of my
favorite things to do and then just making sure that it happened, just being the person that
John would bring ideas to, and you just don't say no. You say, "Let's figure it out." That
was so much fun.
LG: All right.
SG: What else? Something I hated?
LG: Why not?
SG: Well, one of the other hats that I wore was overseeing assessment at the college. I found a
way, again, to believe that it was urgent. I found a way to believe in it. That was the only
way I could do something. I couldn't do it if I didn't believe in it, but I certainly didn't
believe in much of the culture of assessment nationally. And so I thought what we really
needed to do as a college was talk about, in terms that really made sense to us, what do
we want our students to be learning and how do we know whether they're learning it?
LG: Was this generated by Middle States?
SG: Yes.

�LG: Okay.
SG: By accreditation. Thank you for asking that. The new standards for accreditation that Middle
States had passed involved being able to define the goals for our students' learning and
measure their success. And the whole idea of measuring learning to me seems to me
wrongheaded, but I come out of the romantic anti-empiricist tradition. But I did think we
ought to be able to tell some pretty good stories about it and they ought to be evidence
based. I mean, I'm fascinated by the status of evidence in every discipline. I always wish
that our faculty could have a multidisciplinary discussion of the degree to which evidence
is actually valid in our disciplines. But I think a lot of people don't want to have that kind
of conversation because it's kind of scary. But okay, don't let me go down that road.
I was sometimes asking people to provide evidence that I myself wasn't sure would be
valid for much, given the numbers and given the weakness of the statistics and stuff like
that. But I also thought, "Regardless of all of that, faculty need to be talking with each
other about what they hope their students are learning because we don't know." We know
that our best students are doing really well, but what about all the rest of them? We had
so much anecdotal evidence of stellar achievement. I mean, not just anecdotal but hard
evidence of stellar achievement from 10% of our students. But I thought there were
others that were actually, and I saw it in my department, that were slipping through the
cracks that were not learning what we thought English majors should be learning. And
they were going out in the world representing the English major at Skidmore College,
and we didn't have any way of identifying them early and working with them and stuff
like that.
But faculty were deeply resistant to those conversations. They saw it, as I said once on a
panel about assessment at the Modern Language Association Convention, I said, "I felt
like a Vichy collaborator." And I said, "I didn't think like one, but I could see people
viewing me that way." And it was hard. It just never stopped being hard. The resentment
that people had, the ways that they would see me coming and turn around and walk away.
It was the hardest thing in my entire Skidmore career. I don't know. But I just have one
more thing to say about it.
The thing that motivated me the most thinking about it was that I got interested in where
learning not to be racist had a home in our curriculum. And I didn't see that it had a home
in the curriculum. There were some courses in sociology, but I didn't see that we were
asking our students to think about racism as something fundamental in American culture
that we needed to be more knowledgeable about collectively, all of us. And the more I
read about that, the more I thought, "This is an urgent problem that is not being talked
about enough." And I started seeing assessment maybe as a way to leverage that. And in
fact, when I ultimately became a campus visitor for some colleges like us for Middle
States and for New England, the New England Association, and if I said to the faculty...
A lot of places, there was faculty resistance to assessment. And if I said, "Well, do you
agree that a liberally educated person should not be a racist, should not harbor racism?"
And people would say, "Yes."

�And I said, "Well, do you know where that is located in your curriculum? And how is it
being taught? Even if it's located in the curriculum, what are they learning, and are they
actually learning it?" That was one of the reasons that I got involved in the IGR program
at Skidmore, the inter-group dialog, Intergroup Relations.
LG: You want to say what the...
SG: Yeah, Intergroup Relations is what IGR stands for. That came after my time as dean, so I
want to finish the time as dean first. But that was sort of the pathway that most engaged
me after my time as dean. Anything else about being a dean?
LG: Well, one of the things that I think would be interesting to note is the increasing diversity of
both faculty, staff and students during your tenure.
SG: Yes. That was definitely something that was talked about regularly in president's staff. It
was something that Chuck Joseph and also the other associate dean, John Brueggemann,
and I were very interested in. Pat Oles, who was dean of students most of the time we
were there, also very interested in. And admissions was quite responsive, so it was really
led by admissions. But that was a slow process, but I think the college was transformed
maybe over, I'm going to say a 20-year period. I think it was transformative, ultimately.
Yeah.
LG: Was it driven because of the need to widen the number of students who were coming to
Skidmore?
SG: No, I think it was driven by a need to keep up with changes that were happening in the
academy. I should mention that when I was in the dean's office, I led our re-accreditation
effort with the Middle States accreditation, the regional accreditation. That was a major
effort. And one of the decisions that we made was to leverage that process to advance
changes that we were trying to make. And so we were trying to introduce a new first-year
curriculum. We were trying to strengthen the sciences and position ourselves better to
qualify for more major grants than we could then qualify for and ultimately, build new
science facilities.
And we were also trying to strengthen the diversity of the college in every way in every
department. So using those topics as part of the accreditation process helped us to
advance the conversations because we were asking people to collect the data on these
topics and bring those to us. And let's talk about them and what's the story that we have to
tell there. I thought that was a very positive way to leverage accreditation to further
change, and that was something I was very proud of. It worked. It worked well.
I do remember one particular moment where all of the working groups were gathered in a
room, and I asked them, I said, "So, what are the connections among these three things,
diversity, the first-year experience, and the sciences?" And they looked at me like, "No
connections." They were very siloed in their own strategies. And it was pretty thrilling

�when Muriel Poston came in as dean of the faculty and just said, "What do you mean
there's no connection between diversity and sciences? You need more students in the
sciences, right? And you're losing students in the sciences, right?" You know what I
mean? It was very, I mean, just such low-hanging fruit to change our ways.
LG: So, what are your fondest memories?
SG: Of Skidmore?
LG: Of your time at Skidmore.
SG: This is not a specific one, though actually, I could tell a specific one. But my happiest
moments were in that classroom with the door closed when something landed with the
students. And there was that slight hush after it landed, and you saw something just
happened. It was like something went through the room. I don't know. Of course, I almost
said, and often, it was a little transgressive, which is why I can't talk about all of them on
a recording. But there would be something fun about it. It would be a way that you could
connect with those students. They were young people. They were looking for their own
way. Part of me was really interested in just the nostalgia of early 19th century literature,
but another part of it was, how are they going to bring the future forward? And I would
sometimes teach to that.
I will say that I also did love teaching in Intergroup Relations. I don't know if we're
almost out of time, but I'd like to take a minute with thatLG: Just go.
SG: ... because that was so interesting. Muriel Poston, as dean of the faculty, hired, well,
sociology hired Kristie Ford as a brand new PhD. And Muriel said to me, "You keep your
eye on her." She came from University of Michigan, where the inter-group dialog
program had been begun and developed over 20 years, really. And she wanted to start a
program here. It was not a short process. I went out to Michigan, and I went through a
training process at the University of Michigan in their program and came back thinking,
"That was very powerful. I wonder how that would work here."
I wound up teaching with Kristie and getting the program launched. And there were
things about it that to me were just quite wonderful, and the main one was the strategies
that IGR, Intergroup Relations, programs have for creating a classroom in which very
hard conversations can happen and giving those conversations time so that they could
develop incrementally. So that you would not, if you're talking about race, which is what
it was all about, it was these were race-based dialogs, and the classes were based in
dialog. And the students, they were composed of half students of color, half white
students.
That binary over the course of the semester would get richly textured because everybody
would see that just being a white person meant pretty much not very much. Because our

�white students, overrepresented in the white students were gay students or LGBTQ,
students with invisible disabilities or sometimes visible ones, Jewish students who were
very interested in racism in part because of their experiences and familiar experiences of
anti-Semitism. And those things would surface, and everything suddenly seemed so much
more textured. And those were, again, very powerful moments. And similarly with the
students of color, I mean, they came from extremely varied backgrounds with very wideranging differences in how much privilege they had and in their familial expectations and
socioeconomics circumstances. So, it would take a semester, and I loved that that would
play out. It was sometimes quite imperfect. Some groups were more productive than
others in reaching that deeper understanding.
LG: Now, these were extracurricular groups?
SG: No, no.
LG: Or they were part ofSG: They were part of the curriculum. And to Skidmore's credit, we were the first college in the
country to offer a minor in IGR. And many other schools are trying to do that now. I
think the current one is Amherst College. It's becoming clear that that process of difficult
dialog is exactly what we are going to need and also that it's not a one-and-done
experience, that it takes time to develop it. For our students in IGR, taking one dialog
course is one thing, but taking multiple courses and then serving as a peer facilitator for a
dialog course was the moment when really, they would just come to shine. The students
who left having done the IGR minor in the years when I was active in the program and
stayed in touch with them, well, and also, Kristie's done research on this, it changed
them. It changed them permanently, and they use those skills in their work. They talk
about that.
LG: Sarah, what have you been doing since you retired? And what year did you retire?
SG: I retired in 2019. My final year before I retired, I had a sabbatical year because I'd postponed
a lot during my time in the dean's office. And I did it on condition that I get a sabbatical
year for my final year. And my project for that year was co-curating a show at the Tang
Museum, which did turn out to be a pretty much full-time position.
LG: Right.
SG: We created a marvelous catalog that incidentally won a national award for small museum
catalog. It was, I don't know, I want to sayLG: Exhibit was?
SG: Oh, sorry. The exhibit was called Like Sugar, and it was a classically interdisciplinary,

�transgressive, unexpected, fresh, wild Tang show. And honestly, not because of me. I
would've curated a much tamer show, but you don't do that with the Tang. So I just sort
of, I buckled up and went along. It was just such an intellectually stimulating experience.
LG: And who at the Tang? Excuse me.
SG: Who at the Tang? I worked very closely with Rachel Seligman, who was then and is still a
curator at the Tang, and then also with a faculty group, Trish Lyell in art, who worked
closely with Rachel on selecting the contemporary art that was a major part of the exhibit.
Nurcan Helicke, who was Atalan-Helicke, I think she... And she was in environmental
studies. But we all crossed over different things, but we were looking in part on the
environmental impacts of sugar. And then Monica Raveret Richter from biology. Each of
us contributed in different ways.
I was very interested in, I'm going to say some of the sociological aspects, so sugar and
its impact on race and racism in the United States. I had spent a number of years visiting
Baton Rouge every February or every spring and had viewed many of the plantations
down there. And had also gone, of all things, to Maui and wound up getting really
interested in the sugar plantations there. And started to see that there were some themes
here and that sugar was one of those invisible things. I'd always thought of cotton and
tobacco as being the great products of enslaved workers in this country's history, but I
saw that sugar had also played an enormous role and continues to play an enormous role
that just needed somehow to be told.
So, I would've had a preachier show probably, but at the same time I think it was perfect
in the way it came out because it was unsettling. It was visually very arresting, and it
wasn't preachy. It allowed for people to draw some of their own conclusions. And one of
the things that was especially moving to me about that show that I didn't anticipate was
the number of people who privately admitted to me their own eating disorders that
revolved around sugar, and that was quite powerful. I thought, "This is just not something
that's talked about that much in public discourse." But sugar is extremely powerful in our
culture and is being exported by Americans now all over the world with terrible effects.
And I thought that was one of the things that came out in the show as well.
On the other hand, another thing that came out was sugar is damn fun. Right? And
somehow the idea that those very wildly different emotions and lessons could coexist and
be true seemed to me absolutely the best of what Skidmore does.
LG: Okay. And since you've retired?
SG: Oh, since that. I don't know, I'm really busy, just insanely busy, and so that part hasn't
changed. I retired into COVID, and I was not insanely busy during COVID. COVID was
this incredible hit pause, nothing happens. I know it sounds crazy, but it was restorative
for me. Despite all of the anxieties around the pandemic, I was glad that I wasn't trying to
teach during that time. I don't know that I could've done it. I think I was exhausted at that
point.

�But then I started up two reading groups on race and racism during COVID, one for
Skidmore retirees and one for members of my college class. I graduated in the class of
1975 at Harvard, and it turned out there were a lot of people who wanted to do this. I
won't describe the history of how that came about. It was completely unexpected to me,
but it is still going on. And it is extremely time-consuming, very challenging. It's a mixed
race group. We meet once a month, but I got roped into another group that meets another
once a month that is slightly broader in topic that's about social justice issues generally.
But as it turns out, Harvard is also the nexus right now of a lot of controversy related to
race and racism and how colleges and campuses are doing diversity, equity and inclusion.
And our group does not all see eye to eye on what's happening on campus at Harvard,
and we just... I have to say, I'm using all of my dialog skills to keep that going, and it has
been a very powerful experience.
I will just add that we've also taken a wide detour since the October 7th Hamas invasion
of Israel to incorporate more discussion of anti-Semitism in the group. And that was
something I had already experienced in the IGR program at Skidmore on a much smaller
scale, so it didn't surprise me. But that hasn't made it any easier to navigate. It's been very
complicated and well worth doing. We had a meeting just last night that I thought,
"Okay, wow, we got through that one." So that's kept me very busy.
I also have four grandchildren, two on the West Coast, two here. I'm going to brag and
say my daughter just got tenure at Mount Holyoke this spring and lives close enough that
I can go visit but, mostly, not just for the day. So, I do shuttle back and forth a bit to
Northampton, and that is a source of incredible delight to me, also a whole new
generation to worry about, yay. But otherwise, I want to say something that's very weird
and to put this out there is a little hard, but I almost never read poetry. And when I do, I
find it hard to do. It's like, it's a part of me that isn't ready to be reawakened. And I read
obsessively the news with dread and with horror, and that's not altogether healthy. And I
sometimes think, "You know, Sarah, it wouldn't be so bad if you allowed yourself some
poetry."
LG: Anything else you want to bring up?
SG: Oh, yeah. Oh, yeah, yeah, yeah. I started working out, actually, the year I turned 40. And I
don't know why in my academic preparation nobody ever talked about making sure that
you think about the body, but it is really true. And in retirement, one of the greatest
sources of satisfaction is I can work out in as many ways as I want for as long as I want,
and nobody is saying, "Better go grade those papers."
LG: Thank you, Sarah. This has been a delight.
SG: Thank you.
SUE BENDER: Thanks, Sarah.

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                    <text>Interviewee: Patricia Rubio
Years at Skidmore: 1985 - 2016
Interviewers: Lynne Gelber and Susan Bender
Location of Interview: Saratoga Springs, NY
Date of Interview: April 14, 2021
00:00:00 Header
00:00:33 Born in Valparaíso, Chile; lived in Viña del Mar; attended small, multilingual, private
K-12 school in Valparaíso.
00:01:28 Attended Universidad Católica de Valparaíso - 5 year program for a degree in Spanish
00:02:12 Applied for/received Fulbright Scholarship to attend University of Minnesota
00:03:00 Planned return to Valparaíso to teach, but 1973 military coup changed University
situation and prevented return.
00:03:35 March 1974 joined Juan Carlos in Spain and they married there in June 1974
00:03:50 Lived in Barcelona for a year and a half; applied to graduate programs in Canada;
attended University of Alberta/lived 5 years in Edmonton.
00:04:41 Came to Skidmore September 1980. Juan Carlos taught and Paty completed
dissertation; both applied for green cards; daughter Camila born June 1982.
00:05:35 Because couldn’t return to Chile, had intentionally staggered dissertation completions,
so if 1st MLA search unsuccessful, they could stay in Canada while Paty completed dissertation.
00:06:28 In 1984 Paty taught a semester at Middlebury College, VT. Paty &amp; Camila moved to
VT, Juan Carlos spent weekends there.
00:07:34 Paty applied to positions at Skidmore and Russel Sage. Offered both; chose Skidmore.
00:08:02 Visa and citizenship processes expensive, time consuming.
00:08:53 Now hiring institutions pay the fees; that has helped Skidmore draw foreign faculty.
00:09:39 Taught 101 - 300 level classes in Spanish American literature and culture. 101 is
favorite “because students are a clean linguistic slate and they have a sense that they’re really
making progress throughout the semester.”
00:10:33 The few Hispanic undergraduate students at that time “gravitated towards Spanish.”
00:11:30 The Spanish-speaking students had stronger oral skills than grammatical; therefore
different needs than the non-Spanish speaking students.
00:12:41 Other roles: 1987-1990 coordinated Self Instructional Languages Program (SILP).
00:14:11 In SILP, students develop oral skills using recordings, a curriculum, and meetings with
tutors, most of whom are native speakers.
00:17:00 Also: directed Women’s Studies program, chaired Foreign Languages &amp; Literatures
Department for 5 years; Associate Dean of the Faculty for 7 years, was Acting Dean when
President Phil Glotzbach went on sabbatical.
00:17:50 Helped move Women’s Studies program from a minor to a major, establishing a
curriculum in Women’s Studies.
00:18:31 Goal of Women’s Studies 101: provide overview of the field and current/evolving
issues, so covered wide range of topics - theoretical, historical, sociological, political.
00:19:27 In June 1997 brought National Association for Women’s Studies’ annual conference
to Skidmore. Collaborated with Special Programs and with Women’s Studies faculty to create
program. Great ideas - art exhibits, a film program, a book show, presentations, keynotes, etc.
00:24:44 Challenging, but “I discovered I could do this!” Phyllis Roth empowering influence.

�00:25:30 Also, administrator roles were empowering — could improve things for the
department. Example - stabilizing adjunct courses by making full-time adjunct positions.
00:27:55 Became Associate Dean when Muriel Poston was Dean. Learned to look at things
from broader perspective.
00:30:00 Rubio (from Humanities), Poston (from Sciences) perfect team b/c balanced
qualitative &amp; quantitative. Learned how to put problems in context to see various repercussions
of small decisions for the departments and college.
00:31:32 As administrator, saw Skidmore as a whole Institution,… possibilities, strengths,
weaknesses, places to concentrate, who to talk to, who can help?
00:32:00 “It’s fascinating! … those seven years that I was in the Dean’s office, I liked every
single one. … I just loved every minute of it.”
00:32:38 Interest in diversity arose first with students — realizing how the Latino students
felt… that one of the reasons they came to study Spanish is because they found people like them.
00:33:53 Latino Cultural Society was first Latino student organization - evolved into RAICES.
00:34:17 Another source of interest in diversity was the program itself - Foreign languages …
by definition [a] diverse topic …foreign languages, foreign cultures.
00:34:35 And Muriel Poston herself; the first Black Dean of the Faculty in a mostly white
institution &amp; white community. Had to go to Glens Falls simply to get hair done. When Poston
interviewed at Skidmore, she asked to meet with faculty of color. There were only 5 or 6.
00:35:17 Once Dean, Poston asked faculty to examine department hiring processes to determine
usefulness in attracting faculty of color.
00:35:40 When Beau Breslin became Dean, he appointed [Rubio] Associate Dean for Diversity.
Skidmore hired consultants to improve hiring processes. Success in that effort due in part to great
support from Deans Muriel Poston and Beau Breslin and President Phil Glotzbach.
00:37:35 A position description/ad exhibits “the seriousness of the institution … in terms of
hiring faculty of color.” Hiring processes changed, following consultant’s advice.
00:39:12 Retired 2016
00:41:03 Since retiring, annually travels to Chile for several months to help sister run her
restaurant and to visit lifelong friends; in summers volunteers with Saratoga backstretch workers,
teaching English as a second language; plays golf; on board of Saratoga Film Forum and
Saratoga Chamber Players; passionate about working in yard and garden.
00:43:06 Also reads a lot. “Now I’d rather read than write. Juan Carlos taught me that. …at
some point he said, ‘I’m done with research. I don’t want to write any more, I want to read.' And
that makes sense to me now. It didn’t then but it makes sense to me now.”
00:44:21 END

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                    <text>Interview with Patricia Rubio by Lynne Gelber, Skidmore College Retiree
Oral History Project, Saratoga Springs, New York, April 14, 2021.
LYNNE GELBER: This is Lynne Gelber. I am with Susan Bender. It is April
14th, 2021, and we are interviewing Patricia Rubio for the Oral History
Project. So …
PATRICIA RUBIO: Thank you for having me.
LG: It’s our pleasure and thank you for doing this.
PR: Well, my pleasure.
LG: Patty, why don’t you tell us a little bit about where you were born and
brought up and your early schooling.
PR: Sure. I was born in Valparaíso, Chile, but lived from ages six to 23 in Viña
del Mar. Valparaíso’s twin city. My three sisters and I went to a small
private school in Valparaíso. There were about 600 students between
kindergarten and 12th grade, and most of the instruction in elementary school
was done in German. So, I was introduced to a foreign languages at age 5 in
kindergarten. and graduated from this school thirteen years later with
additional solid instruction in English which was introduced in seventh
grade. I was very fortunate to have had access to that kind of education.
Classes were very small, never more than fourteen to fifteen students; there
were seven students in my senior class most of whom I had known since
kindergarten or first grade. I interrupted my studies in my junior year to
come to live with a family and attend high school in Storrs, CT. in 1962.
This was also an important experience in my upbringing. After high school I
entered college.
LG: In Valparaíso?

�PR: Yes. The college system in Chile follows the European model, which means
that one has decided in one’s two last years of high school the career one
will pursue. From very early in high school I knew that I wanted to teach
and I liked literature and history so I pursued a degree in Spanish. So
Spanish and Latin American literature and culture with a very solid
foundation in syntax and linguistics. It’s a five-year program that included
one year of Latin and Greek, theoretical linguistics, syntax and normative
grammar. The objective of the program was to prepare students to teach the
Spanish high school curriculum which included Spanish, Chilean and
Spanish American literature plus Spanish grammar and writing. I had also
made up my mind while in college, to pursue graduate study, at least a
Masters degree. So, in my last year at the university, I applied for a
Fulbright Scholarship which I received.
LG: And that was at Valparaíso?
PR: Yes, at the Universidad Católica de Valparaíso. In those days, this 1969-70,
Fulbright assigned prospective students to graduate programs at Universities
in the U.S.. In Chile I had begun to pursue an academic career through
teaching assistant positions in Spanish American literature. I was
approached to teach General Literature, and so a degree in Comparative
literature was appropriate. The idea was that I would return from the U.S.
with an M.A. to a position that included General Literature as part of my
teaching duties. But things happened. The military took over the government
in 1973, during my first semester at the University of Minnesota in
Minneapolis. The situation at the University in Chile changed and I never
returned. Instead of Chile, I left for Spain in March 1974, and married Juan
Carlos in June of that year.

�LG: In Barcelona?
PR: In the Barcelona area. We lived in Barcelona for a year and a half, knowing
that it was just a stop in the voyage, and went to Canada to pursue our PhDs
in Hispanic literatures and the University of Alberta. We lived in Edmonton
for five years which despite the extreme harsh winters we really enjoyed.
We staged it so that Juan Carlos would defend his dissertation before I did
so that we would have two possible hiring rounds for finding jobs in this part
of the world. Jobs were not easy to find. Lynne, you were the chair of
Modern Languages and Literatures then and you hired both of us. Thank you
for having done so!
LG: The rest is history! [laughter]
LG: So, when you came here you were not initially teaching but then …?
PR: Well, what happened is that Juan Carlos came with an H-1B visa, which
allowed him to work and I had a visa that allowed me to live in the country
but not to work. We applied for the green card in Juan Carlos’ second year
here, had Camila, and waited patiently for the INS to do its work. The
process was successful, and we became citizens five or six years later.
LG: You came to Skidmore?
PR: We both came to Skidmore in September 1980.
LG: OK.
PR: When we came, I was ABD, Juan Carlos had finished his degree. I had been
awarded a thesis scholarship, which would have allowed us to stay for an
additional year in Canada. In our first year here I completed the dissertation.
I taught at Middlebury College in a one semester replacement in 1984.
Camila, who was a toddler, and I moved to Vermont.
LG: Camilla was born here.

�PR: Yes. Remember
LG: I do remember because we decorated the office.
PR: [laughter] Yeah. Yes, she was born in June 1982. You gave Juan Carlos a
really good schedule according to which he started teaching late on Mondays
and ended early on Friday afternoon so that he would be able to drive to
Middlebury to spend the weekend with us. It was a tough semester. I had
never taught in the US; they had hired me because they needed someone
who would be able to teach Spanish American Culture and Civilization.
Every class was a new prep. I remember spending every Saturday at the
library preparing classes, while Juan Carlos took care of Camila. Sunday
was a family day. After we obtained our permanent visa, I applied for
several positions in the area, including Skidmore. The faculty had changed
the curriculum and passed a foreign language requirement. So the
department needed to hire two additional faculty and, as I said before, you
hired me. I also had an offer from Russel Sage but of course I chose
Skidmore.
LG: Thank goodness!
PR: Either before or after Middlebury, but during the visa process during which I
was allowed to work, you hired me to teach part time: one Spanish language
course each in the fall and the spring. If I remember well, it was
Intermediate Spanish.
LG: As I recall, we were able to use the services of the lawyer for the College, in
Glens Falls.
PR: That was in order to get the renewal of Juan Carlos’ H-1B. We hired a lawyer
from Albany to help us with the application process for the residency visa.
In those days, the Institution didn’t have to pay for the process. After the
immigration law changed, the hiring institution is responsible for the fees

�which are very high. We are fortunate that Skidmore has been able to do that
because it explains in part the success the institution has had in hiring
foreign faculty in the past five years. A good number of the foreign faculty
come with an H1-B visas which is the entry way to permanent residency.
LG: I vaguely remember that.
PR: Yes.
LG: So what courses were you teaching?
PR: Where?
LG: At Skidmore.
PR &amp; LG: [laughter]
LG: Thank you.
PR: That’s O.K. Well you know that in our department, everyone teaches the
whole gamut of courses So I taught beginning Spanish and all the way up to
300 level classes including Spanish American literature and culture.
LG: And what were your favorite?
PR: My favorite? I always liked to teach 101, because students are a clean
linguistic slate, and they have a sense that they’re really making progress
throughout the semester. The more fortunate ones, during Christmas break,
would travel to a Spanish speaking country where they realized that they
could read a menu, could be really helpful to their families in negotiating the
cities, reading signs, etc... This was a powerful experience and they would
come back really energized and ready for more.
LG: How many Hispanic students were there in the undergraduate population at
that point?
PR: Few. They gravitated towards Spanish courses, thinking that being Latino also
meant being Latin American; and some were immigrants themselves. It was
very nice to have, particularly at the upper level, students from diverse

�backgrounds. They contributed points of view and diverse ideas to class
discussion. At the upper level, that is in literature and culture and civ
courses, there were always a number of native Spanish speakers, and that
was also nice. In these classes we read sophisticated materials and they
were able to help their classmates to plough through the texts. Nowadays
Latino students are aware of their identity as citizens of this country. Many
take Spanish classes because they want to increase their language abilities
and learn about their cultural and family backgrounds.
LG: As I recall, those students had an oral knowledge. Is that correct?
Yes, they did. Their oral skills outperformed their ability to write correctly
in Spanish. Often first or second-generation students had the most
difficulties because they were fluent but their knowledge of the language
was not normative; their grammar was not accurate. Our curriculum back
then was mostly intended for non-native speakers and those courses were in
many ways not well suited for students who had leaned Spanish at home
without formal instruction.
LG: And they didn’t have any grammar skills?
PR: Most of them did not. The grammar accuracy was all over the place
[laughter].
LG &amp; SUE BENDER: [laughter]
SB: Spanglish.
PR: [laughter] Well, a lot of Spanglish, like, “How are you?” “Nada mucho,”
which in Spanish means, “he or she swims a lot.” Very difficult linguistic
habits to undo. But this was the Spanish they heard and spoke in their
communities, and it worked for them. Many of them were eager to learn
normative grammar.

�I also very much liked teaching mixed populations of students: US majority
students with Latino students.
LG: So you had other responsibilities in the course of your career?
PR: Yes. it started with the Self-Instructional Languages program. You appointed
me as coordinator in 1987 a position that I held until 1990. Sonja Karsen
had established the program in the seventies and coordinated it until she
retired.
LG: Sonja Karsen, who was the … chair of the department?
PR: For twenty-two years, right?
LG: Until …
PR: Until she stepped down and you became chair.
LG: Yeah …
PR: The Self-Instructional Languages program contributed to the language
offerings of the department. It included,
LG: Arabic and Hebrew.
PR: Yes, Japanese, Chinese, Portuguese and Russian.
LG: Russian, how could I forget?
PR: We then added Korean and Sanskrit. SILP was and continues to be a very
successful program, it allows the College to offer twelve languages, which is
impressive. And it is popular program with students. Years after I had
stepped down and began to chair the department, the program was enrolling
close to 80 students. The SILP languages continue to be a venue for the
fulfillment of the language requirement.
LG: Say one or two words about what the Self-Instructional Language Program is.
PR: Sure. The focus is on developing aural and oral skills. Students meet with a
tutor (most tutors are native speakers), twice a week for an hour. Students
have to have prepared the material before coming to the tutoring session,

�thus the name of the program. At the tutoring session, they discuss and
practice material, and agree on the assignment for the following week.
Tutors guide and monitor students’ progress. During my time with the
program, students had a textbook and tapes as learning materials. They
followed the curriculum developed by the Self Instructional Languages
Association. Tutoring groups are small, not to exceed 5 students per
language section. When the number of registered students exceeded five, as
it often happened in Hebrew, for example, students were placed into parallel
sections. This allowed for ample time for discussion and practice and
ultimately students had more one-on-one time with the tutor than in a regular
class that met three times a week with 15 students.
LG: And the instructor is a native speaker except for Sanskrit.
PR: And Arabic and Hebrew
PR: The person who tutors in Arabic, has a doctorate in Arabic linguistics, and the
person in Hebrew, although she was not from Israel, was very successful and
probably the longest serving tutor in the program. Both were there when I
took over the coordination of the program and remained long after I had
stepped down. I believe that Regina Hurwitz still tutors Arabic.
LG: Well …
PR: At the end of the semester students were tested by an outside examiner. The
SILP Association helped us to identify potential outside examiners when
necessary. The Japanese examiner came from Cornell, the one for Hebrew
from the State University at Buffalo, the examiner for Russian from the U of
Albany, etc.
LG: And what was your role?
PR: As coordinator I met with each student interested in the SILP language before

�they registered in order to explain how the program functioned and what
their responsibilities would be. It was important for them to understand, for
example, that the grade they received in the final exam was the grade for the
course. That they needed to work diligently during the semester even if they
were not being tested periodically for a grade. Any testing given during the
semester was only diagnostic. The program was not open to first year
students. The thinking was that there are too many claims on their time that
could interfere with the independent study of the language. I also
coordinated the tutoring schedules and liaised with the Registrar’s Offic. I
hired the examiners and set the final exam schedule. Examiners often were
not local. I was also the person to go for tutors and students in case of
grievances or problems.
LG: What other roles did you have in the course of your career?
PR: I directed the Women’s Studies program for four years, succeeding Mary
Stange who had been the first director of the program. I thoroughly enjoyed
this assignment. A number of my courses in the Foreign Languages and
Literatures department counted towards the WS minor and the major. During
my time as director, the faculty approved the major. During my time as
director, we expanded the WS curriculum to include one intermediate level
course and the senior seminar. The WS faculty was very supportive of the
various initiatives that we pursued and contributed to various tasks when
necessary. Although the program had existed for over a decade, it cemented
its place among other interdisciplinary programs once the major was
approved. The generation of women faculty that preceded me, and most of
whom were tenured professors before I joined the College in 1984, had
worked hard in building the program. Most of them were very committed to

�enriching and delivering the curriculum, advising students, supervising
theses, and in mentoring incoming women faculty. .
When I stepped down from WS I became chair of the FLL, a position I
occupied for five years. I then became Associate Dean of the Faculty a
position I held for seven years.
LG: What was, do you think, in all those years, your biggest challenge?
PR: Every administrative position brought different challenges; that is what made
each so interesting; everyone presented opportunities for professional and
personal growth. For example, when I became WS director, the program was
ready to move from a minor to a major. The proposal for the major was a
collective WS faculty undertaking spearheaded by Kate Berheide and
myself. Kate, a professor in Sociology, had experience in WS program
design. The WS faculty, had a central role in the discussion and approval of
the final proposal. The process took over a year from start to finish, that is
from when we began to work on the proposal to college faculty approval.
We needed to have all our ducks in a row as we knew that we would face
some opposition from a number of principally male segments of the faculty.
Although the vote was not unanimous the proposal passed by a sizable
majority. It would be interesting to revisit the minutes of that Faculty
Meeting. As a result of the major’s approval, student interest in WS grew so
that it became necessary, for example, to offer two sections of WS 101 every
semester. This was huge because we were able to increase the number of
students interested in pursuing the major or minor. On average, during my
time as director, we majored about 8 students per year, which was not small
for an interdisciplinary program.

�LG: Did you teach the 101 course?
PR: Yes, I did for the four years I headed the program. It loved the course; the
curriculum was broad and interesting; student interest was high and 101
engaged them in a journey of discovery regarding their own identity as
women. Although the majority of students were women, there were one or
two men per year who were curious took it. There were no male majors
during my time s director.
LG: And generally, what kinds of things did you cover in that course?
PR: It included the history of the US women’s and feminist movements; women’s
political struggles and involvement in the fight for the vote, the ERA. Their
participation in the antislavery and temperance movements. We studied
feminist theory; the history of women’s pursuit for the control of our bodies;
the political, social and personal consequences of women’s social roles in
patriarchal societies and in the patriarchal workplace; the intersections
between gender, race, ethnicity and class. We also read literature, notedly
Atwood’s A Handmaid’s Tale; some poetry. The objective of the course was
for students to understand the discipline; the areas of knowledge that define
Women’s Studies. To provide a solid base for the rest of the curriculum.
LG: Now, what do you recall from those years that you were directing the
Women’s Studies program?
PR: I recall many things. I recall the importance for the institution of having a
vibrant, energetic community of female faculty. We built community by
means of, for example, weekly brown-bag lunches, two WS potluck dinners
per year which were open to students and staff as well; faculty meetings to
discuss issues pertaining the program: curriculum, staffing needs, program
objectives, invited speakers, etc. These were always occasions to welcome
and recruit incoming faculty, to learn about each other’s teaching and

�research. Students were involved in several of these activities: they were part
of the Steering committee, and as I have said6 invited to WS sponsored
activities.
In terms of challenges, the four-day National Women’s Studies Association
meeting, in June 1997 was huge. Phyllis Roth, then Dean of the Faculty and
Vice-president of Academic Affairs. was approached by Marjorie Prise, then
President of the NWSA, about the possibility of hosting the 1997 annual
meeting. Marjorie was then Professor of English at the University of Albany,
and I was incoming director of Women’s Studies. Phyllis consulted with
Mary and me, and we decided to accept the challenge. And a challenge it
was!! Mary went on sabbatical and I attended the NWSA 1995 meeting at
the University of Oklahoma, in order to meet with members of the NWSA
leadership, and to observe how the conference was structured and ran. There
were over 500 participants at the Tulsa meeting, and we needed to plan for
similar attendance at Skidmore. It exceeds the scope of this interview to
detail what the planning and organization for the conference entailed.
Suffice it to say that central to its success was the active involvement of the
WS faculty, and the collaboration with Sharon Arpey in Special Programs.
The Women’s Studies faculty and I worked on the ‘academic’ program,
while Sharon Arpey undertook the ‘non-academic’ aspects of the event
(housing, food, infrastructure, etc.). She and I worked closely for two years.
The conference included a film program, a sculpture show in South Park, a
women-faculty art show in Schick Gallery, a large book exhibit in the gym,
dozens and dozens of presentations, several keynote speakers, and a healthy
dose of minor controversies.

�LG: So you were coordinating, what, with the library and with the Tang?
PR: The Tang did not exist back then; we had an exhibit at the library on women
in Skidmore’s history organized by Mary Lynn who, with some of her
students drew materials from the College archive.
LG: OK
LG: It sounds like it was most fun.
PR: Yes, it was. I also discovered that I could successfully work on a large project.
At first, when Phyllis said that it would be my undertaking, I said, “Sure,
why not” and when I left her office I thought, “By golly! What did I just get
into?
LG: Very empowering, isn’t it?
PR: Yes, it was, and I thank Phyllis for having given me the opportunity and for
having confidence in me. Typical Phyllis: she gave opportunities for people
to grow and develop. I remember in my first year chatting with her while we
walked across campus; at some point she said, “Well, you know, in the
future you’ll be chair of the department,” and I thought, Really? Am I
hearing right?
So going back to your earlier question, Lynne, of major challenges, every
one of the positions presented worthy challenges. Chairing the FLL was also
a huge challenge. But by then I had discovered that I could be an effective
administrator and I wanted to be chair. I had also learned that I could work
with various individuals, even with those with whom I was not particularly
simpatico. All of that was very empowering, as you said before, and I
needed every bit of that experience as head of the FLL. You were chair of
the department for a good chunk of time, you know how complicated it is to
head a multi-section department; every section has its needs, the whole is

�larger than the sum of its parts. I always thought that one of the main
challenges in the department was the imbalance of its structure: two large
section, French and Spanish, and four smaller sections, Chinese, Japanese,
German and Italian, three of which were unevenly staffed. So when Chuck
Joseph who was Dean of the Faculty interviewed me for the position, I told
him that one of my objectives as chair would be to stabilize the small
sections. So that they would feel better in the department, not overwhelmed
by the two large sections. It was hard to keep the department engaged in
everything, knowing that colleagues in the small sections, often felt that their
voices were not as strong as those in the large sections. So I said to Chuck
“There are three sections — Japanese, Chinese, and German — that only
have one full time faculty and also adjuncts; it is always a problem in
Saratoga find good adjuncts for those positions. I told him that I wanted to
upgrade the second position to full-time. It would also free tenure and tenure
track faculty to participate in the delivery if the all-College requirement. He
agreed, and we created a second full-time position in German, Japanese and
Chinese. Italian had been stabilized when Giuseppe became chair; at that
point we hired a second person into a tenure track position.
PR: So that objective was realized, and I still feel proud of it.
The other major undertaking was guiding the the self-study necessary for the
10-year review, so once the review was done, I was ready to go. You know?
There were other colleagues wanting to be chair and, who had other ideas
for the department, and that’s important.
PR: Then Muriel became Dean, and after …
LG: Muriel?
PR: Poston. Muriel Poston became Dean, and after her first Associate Dean, Mark

�Hoffman, stepped down — he had only made a commitment for two years,
— there was a call for interested faculty in the ADOF position. I threw my
hat in. Ultimately, Muriel offered me the position which was an entirely
different ballgame. In all the other administrative positions I dealt with
specific, more or less narrowly defined tasks: hiring, the schedule, tending to
faculty needs, mentoring incoming or pre-tenure faculty, connecting to the
DOF, etc. In the Dean’s Office, one gets to see the institution from a very
different venue. It was, like, “Wow, this is really something that I’ve never
done.” Muriel had a broad and deep understanding of US higher education.
She had also worked at the National Science Foundation, was a member of a
number of associations of higher ed, was very interested in educational
policy, in diversity issues. I learned enormously from her. During the three
years that I worked with her she sent me to conferences, encouraged me to
meet other ADOFs from different institutions, to get involved in various
groups and tasks. For the first time I understood how narrowly I had
understood my position and responsibilities at the institution; how little I
knew of the big picture of higher education writ large. This is not just the
department, this is not just my course, this is not just my research, but this is
the institution, nationally.
LG: So … ok, when …oh, alright. So when you are talking about writ large, are
you talking about things like finances and, are you talking about …?
PR: Mmm, I am mostly talking about the academic area. As the ADOF, one of
my responsibilities was academic space: labs, research areas, classrooms,
studios, etc., When we hire, particularly in the sciences, can we
accommodate that person in terms of their lab needs? Finance, not directly,
but most everything that one wishes or needs to do is budgetarily possible or
not. One of my tasks was to try to find the money; talk to folks in financial

�affairs. The same with faculty positions. I was in charge of all non-tenure
track hiring.
Every one of those positions needed approval from Financial Affairs. What
was incredibly interesting fin working with Muriel is that she her
disciplinary training was in the natural sciences and for her data is central.
So, I would bring an issue to her, and she would say, what is your data? We
would discuss it and at some point it became clear that we were interpreting
it differently. She, from a quantitative and I from qualitative perspective.
She would frequently say, “but the data, Paty, suggests that…” and I’d said,
“yes, but not everything is data, Muriel.” Right? “What do you mean?”
“Well, there are ambiguities, you know. Look at the data from this
perspective” And because she was very smart, she would say, “Oh, ok, fine.
Let’s then rethink it.” The process was fascinating. She had the ability of
seeing both the particular and the general at the same time. Discussions
would begin at the micro level and often by the time she was done with it,
we were able to understand the larger implications. I had never worked with
a person like Muriel.
PR: I wanted to help Muriel to understand the culture of the institution. She came
to us from the National Science Foundation. She was an outsider; the only
black woman in the upper administration; she had not worked at a small
liberal arts college before; and she needed help on how to … and so how to
get people to get to know her; she was shy. And I was not always successful
in creating opportunities for her to know the faculty. I mean, you know, I
was part of the administration, but I was unable to solve the problem fully.
So, in that sense, I failed, if you will. My experience in the Dean’s Office,
however, was amazing. For the first time I understood the institutional

�possibilities and the limitations. When Muriel left, Beau Breslin stepped
into the Dean’s position. My job changed in interesting ways as faculty
development and diversity were added to my duties. I had learned much
from Muriel about the importance and need for hiring diverse faculty across
the institution. It would be too long to detail what we did. Suffice it to say
that Beau moved along what Muriel had begun; after four years the profile
of the Skidmore faculty was beginning to change. It wasn’t easy.
Departments were not always ready to shed their old procedures. “We
shouldn’t do it this way”, “We have never done it this way”. But finally,
everyone bought into it. It was fascinating.
LG: Icing on the cake?
PR: Icing on the cake, yeah.
(00:32:25 ) SB: Could I ask a question?
PR: Sure.
SB: Talking about the institution, …
LG: This is Susan talking.
SB: This is Susan talking, yeah. [laughs] We were talking about your Institution
wide perspective in engagement, Patty. I know that diversity was a topic
near and dear … maybe Lynne was heading in that direction, but near and
dear to your heart, and I wonder if you could talk a little bit about the source
of your commitment to diversity and what you believe, over the years, how
Skidmore changed in that regard? What some of the successes, challenges
were and some of the challenges that still remain?
PR: The source of my initial interest was connected to students, really, specifically
to the Latino students. When I came to Skidmore, a steady number of them,
particularly Latinas took my classes, my lit and culture classes mostly. And
as a result, I developed relationships with students, and realized the cultural

�confusion of many of them. I taught language courses and Spanish
American lit and culture. We did not then have courses on LatinX studies
which is what they were really craving for. Mine and other courses in the
department could only partially fulfill their need for understanding part of
their cultural identity. So, with a little bit of guidance they created the
Latino Cultural Society which was the first Latino student organization at
Skidmore; it then became RAICES. It helped then to consolidate their
position at the institution which was and still is majority white. They
brought speakers, organized social and cultural events. They were a diverse
bunch with various backgrounds. And then, of course, came Muriel. Muriel
Poston, again. You know, the first Black Dean of the Faculty in a mostly
very white institution.
LG: And white community.
PR: And white community. In order to get her hair cut she had to go to Glens Falls
… to get her hair done. There aren’t any men or women hair stylists in the
Saratoga area who know how to cut or style African American hair. When
Muriel visited Skidmore, she asked to meet with faculty of color. Chuck
Joseph, then Dean of the Faculty, asked me that morning to put together a
group to meet with her in the afternoon. There were five or six of us in the
room. One of the first things she did as Dean was to ask chairs and program
directors to look at their hiring processes, to interrogate whether it was a
friendly hiring process or, whether that hiring process was useful in order to
attract faculty of color. We had never been asked to include diversity into
our hiring processes.
PR: And, … but things really got working when Beau became Dean.
SB: Beau?

�PR: Breslin. Because Muriel could only take it so far and she was in the office for
five years only. Right? As Assistant Dean of the First-Year Experience,
Beau was part of Muriel’s staff and part of the discussions we frequently had
on diversity. So when he became Dean, he embraced diversity as one of his
agendas. And then when he became VPAA and Dean of the Faculty, he
appointed me as Associate Dean for Diversity. And we hired Pat Romney
Associates, in order to streamline across departments, the hiring process. Uh,
there was a lot of screaming and shouting [laughs], “We don’t want to do it
this way. We’ve always done it this other way. Why do have to do this?” and
Beau was firm. I mean, the success of the diversity agenda is not necessarily
mine. I would never have been able to do anything as Associate Dean
without the Dean really pushing for it. And Phil also was very much on
boar; it became a priority for him.
LG: Phil
PR: Phil Glotzbach, the President. There were budgetary implications. Pat
Romney came to campus twice a year to run a workshop on diverse hiring
that began with “this is the way that the ad needs to be written. The diversity
statement is not at the end, the diversity statement is in the middle.” I mean,
things like that. Because diversity is not an afterthought. Faculty of color,
domestic faculty of color are very attuned to how the ads read. The ad says a
lot about how serious the institution is in terms of hiring faculty of color. I
was in charge of the process, in terms of making sure that every single ad
was appropriately written, that it followed the guidelines; there were also
protocols regarding the selection of finalists, for the campus visits that every
department needed to follow. I was very passionate about this work. It felt so
meaningful. I worked very hard with departments and programs and it was a
job that I loved and it was successful. I mean, look at the diversity of the

�faculty now. It’s huge! And so … but if it hadn’t been, early for Muriel, next
for Beau, my interest would have been just my interest, but it would of not
have translated in real changes for the Institution.
LG: Are there other things that we haven’t covered that we should talk about your
career? When did you retire from Skidmore?
PR: It’s been five years, so I’ll …[laughs] No, it’s in 2015. But really, I retired in
2016. What happened is, I was due a sabbatical which delayed by retirement
date.
It was time. Seven years in the DOF, it was time. And I had to choose. You
both know this well … as interesting as the work is, it becomes a chore, and
the chore for me were the CAPT cases particularly having to read the student
teaching evaluations. One year there was a candidate in the dance
department where most faculty teach only one and two credit classes.
That year I read thousands of student evals. And I knew that the coming
cohorts would be larger. We had been hiring over ten new faculty per year:
too many evaluations. I just couldn’t do it again. It’s like, “Why did you
retire from the English Department, or History, or you name the
department?” “I don’t want to read another composition or essay.” Exactly
that. So it was time for somebody else to do it. And, … so seven years was a
long time. How long were you in the DOF?
SB: Four
PR: Four, yeah.
LG: So, what have you been doing since you retired?
PR: Oh, depending on the time of the year. I go to Chile for three or four months
or sometimes twice in one year. I help my sister in her restaurant in
Santiago. When I am there she can take a vacation; I run her restaurant for

�her; it’s a lot of work but also great fun. Most of the time we work side by
side which I really enjoy. I’ve lived for 40 years in the United States, and
one of the things that I decided when I retired was that I wanted to go back
to Chile a lot to visit my sisters, my family. And, I’ve done that. Also I still
have a number of good friends I have a dual identity.
LG: Friends here or in Chile?
PR: In both places but I meant in Chile. Many of them are school friends. The
classes were small we made life-long friendships. With four or five, we’ve
been friends for what, 67 years?
I also read a lot and I do some volunteering, particularly in the summer for
the Backstretch at the horse racing track. A large number of the backstretch
workers are Latin American. I’ve also taught English there also, in the
summer.
LG: As a second language?
PR: As a second language. Umm, I also play golf. I love the game; I started
playing golf with my father when I was 12.
LG: Oh?
PR: He was a sports person so as he grew older, he gave up tennis for golf. I
started playing it again here in the US after not playing it for about 15 years.
It brings really good memories from my late childhood and as a young adult
in Viña del Mar.
When I retired, I first thought that I would complete some research projects
that were interrupted by the time I was in the administration. But after a bit I
thought: what’s the point? Who will read what I write?

�LG: You’ve turned the page.
PR: Yeah, I mean, I’d rather read than write. Juan Carlos taught me that. You
know, at some point he said, “I’m done with research. I don’t want to write
any more, I want to read.” And that makes sense to me now. It didn’t then
but it makes sense to me now.
LG: Now of course you are on the board of the …
PR: Of course, yeah, well, yeah, and I was on the film board when the Film Forum
existed, and then you invited me to be on the board of the Saratoga Chamber
Players, and that’s been great. And I work in my yard, my garden, which is
my passion. [laughs]
LG: And how does your garden grow?
PR: Oh wow. It does sure grow, when…
LG: This time of year.
PR: Yeah, this time of year.
LG: Anything else we should cover?
SB: Nope.
LG: Good?
PR: Good? Ok.
LG: Alright. Thank you sooo, so much.
PR: Oh, my pleasure, my pleasure. Thank you for having me.
END

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                    <text>Interview with Janet Allan '64 by Emma Griffin '19, COMPASSIONATE HANDS:
Skidmore’s Nursing Program, April 15, 2019.
NOTE: Below is an edited version of the audio interview, some information and details have
been reordered, removed and grammar corrected by the interviewee for ease of reading.
EMMA GRIFFIN [0:00:47]: Where were you from when you decided to attend Skidmore’s
Nursing program?
JANET ALLAN [0:00:52]: I grew up in Roslyn, Long Island and attended Roslyn High School.
EG [0:01:02]: Second question. Did your family have a background in the field of medicine?
JA [0:01:07]: No, no my parents had no medical background...I'm a first generation American.
My parents immigrated in 1930 from Scotland and they left school in ninth grade. They
believed that education was the path to a better life for their children, therefore, they
supported my goal to attend college.
EG [0:01:24]: Gotcha. Third question, what was your educational background before you joined
this program or your work history?
JA [0:01:54]: Aside from babysitting, I worked age 12 until high school graduation as a page in
the town library, The William Cullen Bryant Library (he lived in Roslyn and was a poet
and newspaper editor). I had a social security number from age 12. I worked after school
3 days a week from 4-6 and 40 hours per week in the summer. I was able to save most of
my earnings for college. Though Roslyn was a public high school, it was considered an
academic high school. 95% of my graduating class went to college. If I hadn’t been a
nursing major, Skidmore would have given me two years of college credit for my work in
HS.
EG [0:02:21]: Gotcha, wonderful, wow! Um, let’s see...ok, part two is program questions, what
drew you to the Skidmore program? Why did you want to go?
JA [0:02:44]: When I met with my high school guidance counselor in my junior year, he offered
only two options for female students; nursing or teaching. I was very shy so the thought
of teaching scared me, so I chose nursing. The guidance counselors were woefully behind
the times not only in career options for women but about nursing education. He said,
‘Well, you just have to go to a diploma school to get your nursing.’ I wanted to go to
college and knew there were nursing programs at certain colleges. This goal was
supported by my former babysitter who had graduated from Adelphi University’s nursing
program. She encouraged me to apply to several college programs in the State.
So, I applied to several schools including Skidmore. I didn’t really think I would be
accepted at Skidmore (again my Counselor said that no woman from Roslyn had ever
been accepted) or could afford the cost. I loved Skidmore’s nursing program which had
an excellent reputation but I had no hope of being admitted. Three of us were accepted

�(two nursing majors and an English major). I had only applied to New York State schools
because I had earned a New York State Regents Scholarship and a New York State
Nursing Scholarship, both applied only to New York State schools. New York State
offered a 4-year Regents curriculum to all high schools which required extensive exams
at the end of each year. Long story short, I was accepted at Skidmore with a full 4-year
scholarship as a work study student. I worked in the library as a freshman and in Health
as a nursing aide as a senior. This scholarship and the funds from the Regents
scholarships enabled me to attend Skidmore
EG [0:04:51]: Wow, that was all determination there!
JA [0:04:55]: Well, I was very fortunate.
EG [0:04:59]: Yes. Well, let’s see...you kinda talked a little bit about your sense of the program
before it started, so it was, I would assume, something that you were very excited about
JA [0:05:14]: Yes, I had thought a lot more about nursing and became more excited seeing the
curriculum that Skidmore offered as well as the two clinical years in New York City.
EG [0:05:39]: Fair enough. Um, tell me what it was like in the program, what was the structure
of the program and what classes did you take?
JA [0:05:46]: Okay. Well, it was a totally lockstep curriculum. The first year was nearly all
science with one required Freshman English course. The sophomore and junior years
were in New York City and the courses were year-long with no summer breaks. I don't
know if you've had a chance to go to the, archivist and see the material I sent. This was
the 1960-1964 curriculum.
EG [0:05:50]: Yes, yes.
JA [0:06:00]: Okay. So, freshman year involved a year of chemistry, a year of anatomy and
physiology that including dissecting a cat in a year-long lab, a semester of microbiology
that also included a lab, a semester of psychology and a semester course in nursing
history. Lastly, we had an English course required of all freshman. Our schedule was so
packed that we had little time for extracurricular activities. We had the cat dissection for
3 hours. We kept our cats in plastic bags in large garbage cans. I had a roommate who
was not a nursing major and she wouldn't let me in the room after lab until I showered
because I smelled so much from the formaldehyde, it was a very tough academic year but
successfully completing the coursework made us all proud, totally bonded and beginning
to feel like nurses.
The second year and the third year we were in New York City because of the wide range
of clinical opportunities offered. We were mostly at NYU hospital in our junior year
except for a week at the VA for a TB rotation. In our junior year we rotated to Cornell
Medical for maternity, NY Psychiatric for psych, NYU for leadership and in the summer
Community Health at the NYC VNA (my placement in Little Italy) or the city Public

�Health Clinics. It was a fabulous two years of incredible clinical experiences and the joy
of living and exploring New York City. Grateful patients would leave tickets to the
theater or concerts at the nursing faculty office in NYU Hospital. One could see a play or
attend a concert almost any evening. We mostly didn’t because we were exhausted and
had to study.
EG [0:08:06]: Oh, keep going, yeah.
JA [0:08:09]: I think we were about 30 of us that eventually got through the first year and could
continue into the sophomore year in NYC which began in the fall. That summer, I
worked as an aide at a county hospital on Long Island. It was a good experience and I
learned a lot.
To house us in New York City, Skidmore rented two floors in the NYU medical student
dorm, which was a 12-story building on the East River at 30th and 1st Avenue. We also
housed the NYU female medical students, all 4 of them. How things have changed.
The sophomore 12-month curriculum involved skills lab to learn basic nursing skills and
rotations in adult medicine, pediatrics and a week-long TB rotation at the VA. We had
didactic classes with each rotation. These courses were given in a classroom at the
Hospital. We did all of our clinicals (except TB) at University Hospital on 20th St and
Second Ave. We walked the 10 blocks down 1st Ave, past Bellevue Hospital and the VA
to University Hospital. NYU Hospital was private so we worked with community-based
MDs who were very kind to us. We did have to give them our chairs in the chartroom.
The skills we learned were pretty basic (bed making, bathing, giving injections, changing
a dressing, taking vital signs, and transfer of patients from bed to chair. These seem
minor skills compared to what students learn today. We were at the hospital every day for
lecture and clinical. The hospital allowed us to eat lunch. Since we did not have any
eating facilities at our dorm, we all ate huge lunches and took food back to the dorm for
dinner. In the morning students either skipped breakfast or ate cold cereal and powdered
milk like I did with my roommates. I can’t stand powdered milk to this day.
The junior year 12-month curriculum covered leadership (being a head nurse), maternity,
psych and community health. I was placed at the Greenwich Village office of the
NYVNA (the premier visiting nurse service in the country) and other classmates were at
Public Health clinics. I loved the experience visiting patients in apartments above night
clubs, restaurants or stores. My classmate and I took a 30-minute bus ride from our dorm
to the office. One patient whom I visited lived in a coal cellar. He had had TB and I had
to administer an injectable medicine to him each week. We had a wonderful experience,
wonderful patient stories about living in Greenwich. That summer was exceptionally hot
so the faculty gave us salt tablets to take every day.
At that time, Skidmore did not have Psych and OB faculty. So, we had OB at Cornell
Medical Center with the Cornell nursing students and were taught by their faculty. So, we
were three Skidmore students paired with seven Cornell University students and we did
three months of OB. We had experiences in labor and delivery, post-partum care and the

�nursery. Then we went to Columbia Presbyterian and did the same thing, joining the
Columbia Presbyterian students for three months of Psych. One outstanding experience
was accessing the babysitting service run by the Cornell Nursing program. You could
sign up to babysit any day of the week and we often took care of UN diplomats’ children.
It was a wonderful experience and I had several regular customers, one was a famous
pastel artist.
We all returned to the Skidmore campus for our senior year. We had 30 credits to take to
complete our degree. The courses had to be in the liberal arts (social sciences, literature
and history). We also had a 3 credit nursing issues course. Most of us were hungry to
learn something besides nursing and expand our minds and knowledge. My roommate
and I poured over the catalog and we picked out everything we wanted to take, most of
which were, literature, art courses and American Studies. We ran into problems with
upper division courses that required freshman or sophomore prerequisite courses. We
needed upper division courses and didn’t want to take the lower-level courses. In trying
to convince faculty that we could handle the upper division courses, we found faculty
were very uninformed about the nursing major. For example, great doubt was expressed
that we could handle the courses and I was told ‘well, all you have been doing is
changing bedpans for two years.’ It was pretty shocking, especially what we perceived as
a very pejorative or antiquated view about nursing students. But we persisted and many
faculty albeit reluctantly agreed to let us take their courses and we all did fine. I loved
every course that I took and surprised myself by loving the course on The Romantic
Poets. I still have the books.
I would just make one other comment. It was difficult returning to campus after two years
in New York City. Becoming nurses changed us from girls into very dedicated women.
We missed two years of ordinary campus life and I guess had outgrown putting cottage
cheese in faculty mailboxes and fraternity beer parties. We had seen babies delivered,
walked the streets of New York City providing nursing services in tenements and coal
cellars and stayed with patients who died. We were in New York City, in a dorm and
there was really no college life. You know, we dated some of the medical students, but
there was no real effort on the part of Skidmore to create links with some of the colleges
in New York City so that we could have more of a, more of a college life than we had.
EG [0:16:29]: Yeah, well, it’s definitely not your normal college experience but it sounds like,
wow, transformative.
JA [0:16:39]: Yes, it was transformative. The program was excellent and well prepared us for
clinical practice after graduation. Skidmore was very well thought of nationally. We had
great faculty.
EG [0:17:40]: Well, with that, um, let’s, let’s move a little beyond Skidmore. What was your
path after Skidmore? What did you do?
JA [0:17:48]: My first position after graduation was on the male medical unit in the Bullfinch

�building (birth place of ether) at Mass. General hospital. Because BS educated nurses
have less clinical experience than Hospital or Diploma educated nurses, the Skidmore
faculty urged us all to work for at least a year in a hospital to become more proficient in
technical nursing skills. I loved my first position. Despite jitters about not being a “skilled
nurse” (meaning having done specific skills like catheterizations over and over) and some
mild hazing by the Mass grads, I felt very competent in my skills at the end of a year. The
unit I worked on was housed in one big room, with 16 beds, one private room (for
alcohol detox) and a nursing desk in the middle of the room. This set up was so different
from today’s units. The patients had little privacy. Also different was that most patients
had had heart attacks and were hospitalized for a month. We really got to know our
patients and their families.
One story: A few weeks into working in the unit, a patient asked me what kind of nurse I
was. I was startled and wondered if I had made a mistake. I asked him what he meant,
and he stated that I didn’t have a black band on my nursing cap (all Mass General
diploma grads and the majority of nurses in the hospital had black bands on their hats).
After a year in Boston, I decided to see the country and applied for and was hired by the
San Francisco Visiting Nurse Association. My sister and I trained across country and set
up living in San Francisco. She was a secretary. Because I didn’t own a car, I was
assigned to a walking district in an area called the Tenderloin. It was in downtown San
Francisco filled with SROs, bars, and shabby restaurants and stores. The average age of
my caseload was 85. They were elderly residents living alone on Social Security or
pensions in large buildings of SROS. It was a wonderful experience and I loved San
Francisco.
After three years at the VNA, I decided I wanted to get a master's degree. So, I applied to
UCSF and got a master's in Public Health or Community Health and a post-masters in
teaching (believe it or not). I loved the master’s program and found that I liked teaching.
In 1969 after completing the post-masters, I joined the undergraduate faculty at UCSF. I
was fortunate to be hired on a Division of Nursing Grant with the goal of exploring the
effects of teaching health science students together. I taught CH and Leadership in the
senior year of the 5-year BSN program and had students in an outpatient clinic for CH
and for leadership in many other community agencies. In the clinic, we paired nursing
students with medical and pharm students and tasked them to interview patients coming
to an Internal Medicine clinic. We also organized all first-year health science students
into seminars taught by two faculty from different disciplines. The students were paired
and had to go into the community and interview a person or family about their health.
The students who had such clinical experiences were more positive about
interdisciplinary education and had better knowledge about the other health disciplines.
This was from 1969-1973. Today, we are still struggling with interdisciplinary
education.
In 1975, a PH colleague and I wrote a Division of Nursing grant for 3 million dollars to
start a Post RN (admitted RNs, BSNs and MSNs) Adult Nurse Practitioner program, the
first in California. This was the early days of the NP movement, which was started in the

�late 1960s in Colorado by Loretta Ford (nurse) and Henry Silver (MD). The nurse
graduates were called Pediatric Associates. We were funded for 3 years to develop this
new program. Due to existing prejudice about NPs thinking they were just Junior
Doctors, the UCSF School of Nursing refused to accept the grant. Thus, we were housed
in the School of Medicine for 3 years. The grant was successful. In 1975, there were no
NP graduates to act as preceptors so we had to use MDs. We found many excited and
willing to work with the students. We then wrote another Division of Nursing grant for a
MS Adult NP program. It was funded, and by then the School of Nursing decided to
accept the grant and house us. Since neither I or my colleague were NPs, we decided to
go through our own program and I was certified as an NP in 1978. While a program
director, I continued to teach and practice as an NP in the Primary Care Internal Medicine
Clinic.
I was on the faculty from 1969 until 1982 becoming a Clinical Associate Professor in
1981. I was accepted into the USCF/Berkley doctoral program in Medical Anthropology.
It was a joint degree in between Berkeley and San Francisco in Medical Anthropology. I
was the only health professional in the program and had no background in anthropology.
In a year, I caught up with my much younger classmates. I was 39 when I started the
program. I did my NINR-funded dissertation fieldwork in Austin, TX interviewing 40
women about how they manage their weight. I had great cooperation from the women
whom I interviewed. I completed the PhD in 5 years and was then hired by the School of
Nursing at the University of Texas at Austin as an Assistant Professor. I was able to get
NINR funding again to replicate my dissertation with African American and Mexican
American women. This funding and numerous peer reviewed publications enabled me to
become a tenured Associate Professor in 4 years and Professor in the following 3 years.
Once I received tenure, I applied for and received funding to start the first Family Nurse
Practitioner (NP) program in Central Texas.
The advent of the role of NP changed MS education in nursing forever and NP programs
became the number one major in most MS programs. NPs offered the public a skilled
practitioner who combined nursing and medical knowledge and skills to care for patients
across the lifespan. The public began to learn the value of nurses and their abilities. I
must say that becoming a NP changed the course of my career. Developing NP programs
led to involvement in national NP organizations. I served as President of the National
Organization of Nurse Practitioner Educators (NONPF). My background as a NP and my
publications about the role, led to my 6-year appointment (4 years as Vice Chair) on the
US Preventive Services Task Force. The Task Force developed population-based
recommendations for preventive services across the lifespan. Medicare used the
recommendations to develop polices for funding preventive services.
To finish talking about my career, in 2007, I was appointed Dean of the University of
Texas Health Science School of Nursing. I served as Dean for 5 years and was then
recruited to be the Dean of the University of Maryland School of Nursing in 2002. I
retired in 2013. During these yeas as Dean at two Schools, I served on the Boards of the
American Association of Colleges of Nursing and American Academy. I retired with
over 150 peer reviewed publications.

�EG [0:25:25]: Wow though, and I noticed that you, you spent a fair amount of time working in
the jobs that you had, but you went back to school a number of times as well. Wow! If I
may say so, you are incredibly accomplished. Gotcha. Well, let’s see...I also, you said
you, ah, graduated in the class of 1960?
JA [0:25:32]: Actually, it was class of ’64. I started in 60.
EG [0:25:35]: Gotcha, ‘64. So, I don’t know how much this will relate to you but, um, do you
have any feelings about the closing of the program in 1985?
JA [0:025:40]: It certainly made me feel sad that the College had to discontinue such a long
standing and excellent major. However, at the time that this decision was made, there
was, believe it or not, a glut of nurses and also a decreasing interest in nursing as a career.
I know that the College made such a decision reluctantly but were impacted by a
declining enrollment and rising costs to maintain the program in New York City. I think
the expansion of opportunities for women to almost any field also had an impact. I don’t
know if having to leave a more traditional college campus experience to live in New
York City for 2 years was a factor in recruitment of students. I do feel sad that many
nursing graduates do not give back to Skidmore because of their anger at the closing of
the program.
EG [0:27:09]: Wonderful. Well, yeah, you actually got my last question in there which was, kind
of, how your education at Skidmore has impacted your life, but it sounds like it changed
your life.
JA [0:27:19]: Many big decisions like where to go to college, where to live or what job to take
often reflect “turning points” in one’s life. Such periods often are inherently risky
because often one choice is to stay the same and the other is to take a risk. For me being
able to choose Skidmore was a big turning point. Instead of living at home and attending
a commuter school near my home, I spent 4 years living in two incredible places, meeting
people from all over the country and making friends who grew up in very different
circumstances than I did. That first big move away from home, enabled me to consider
and decide to have my first post-graduation job in Boston and then to decide that I needed
to learn more about the country, thus the move to San Francisco. My education at
Skidmore well prepared me for my post-graduation positions in Boston and SF. I think
Skidmore provided the background that enabled me to be a risk taker. As I look over my
career, there were many other “turning points,” for example, I was offered to be the VC
of a department in the SON at UCSF versus developing a NP program. The later choice
changed my whole career.
EG [0:28:54]: Gotcha, wow, wonderful! Ok, and then, is there any other, any other memories or
anything else that you’d want to make sure that it’s saved for posterity?
JA [0:31:03]: I loved New York City and had a great time living there for 2 years. One bonus to

�being there was that grateful patients left nearly every day Broadway show or Carnegie
Hall music tickets at the faculty office. So, my roommates and I were able to see some
wonderful shows. In addition, New York City offered amazing and cheap restaurants
featuring food from around the world. I certainly enlarged my Scottish meal palate. Of
course, the museums were free, and offered a do-it-yourself course in art history.
EG [0:32:07]: Yeah, I never would have thought of that! That’s so cool!
JA [0:32:10]: I also sent you some material from my program in 1960-64. The program brochure
featured me and Rory Pond, ’65 (she also was interviewed). It is a blast from the past as
we are in white skirted uniforms and nursing caps. I would have been a junior (1962-63)
and Rory was a sophomore.
EG [0:32:20]: Oh, that was you?
JA [0:32:21]: Yeah, it was me. Did you see that? I'm the taller one. That's me.
EG [0:32:24]: Oh, yeah, I’ve seen that! I’ve been working on the exhibit so I’ve been putting
[unintelligible] Wonderful! Oh wow, wonderful! I think this has been amazing, it’s really
good!
JA [0:34:05]: I have had a great, great career and it all began at Skidmore. Thank you for
listening to my story.

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Marah Frese-Despins [00:00:05] I'm Marah Frese-Despins.
Evan Forrest [00:00:08] I'm Evan Forrest.
Todd Shapiro [00:00:10] I'm Todd Shapiro.
Marah Frese-Despins [00:00:12] The date is April 15th, 2024.
Evan Forrest [00:00:16] All right. So we're going to start with a couple questions about
your childhood. So let's start with an easy one. Where did you grow up?
Todd Shapiro [00:00:25] I grew up in a town called Newington, Connecticut, just outside
of Hartford.
Evan Forrest [00:00:29] And what was your family like?
Todd Shapiro [00:00:32] I am an only child. My father, Norm, was an industrial engineer.
And my mother, Barbara, was a, dental hygienist. And I had a great childhood. No
complaints.
Evan Forrest [00:00:45] Nice. So what was your early education like? Middle school. High
school? And did you like school?
Todd Shapiro [00:00:53] Yes. Liked school very much. Liked elementary. Middle school.
Went to an interesting, I don't know if it was experimental, but it was a middle school that,
had, like, a team structure. So it wasn't the traditional, like, you're in one classroom the
whole day. It was sort of almost like a college campus kind of thing where you change, I
mean, in middle school, we were in sort of, each, each grade was a wing. And you would
you would move between classes. And it was sort of cutting edge for the time in the late
70s, early 80s.
Evan Forrest [00:01:35] That's interesting. So do you remember your first job? What was
that like?
Todd Shapiro [00:01:40] My first and only job. I worked at Newington Bicycle for over ten
years. I started at 15. State of Connecticut said that 15 year olds could work like a certain
amount of limited hours after school. So before I was even 16, I was working in the bike
shop. I'm an avid cyclist. I've been racing since I was, I don't know, 12 years old and
started at this job as a stock stock boy, you know, stocking shelves, sweeping floors and
then eventually worked my way up to be, manager of the store.
Evan Forrest [00:02:15] Nice so you're kind of mixing pleasure with work.
Todd Shapiro [00:02:17] That's right, that's right.
Evan Forrest [00:02:18] Find something you're interested in.
Todd Shapiro [00:02:20] Exactly.

�Marah Frese-Despins [00:02:23] Do you want to tell us about your time in college? What
undergrad school you went to. Graduate?
Todd Shapiro [00:02:28] Sure. Undergraduate, I went to University of Vermont. I did not
go to Brandeis because that's where my daughter is going in the fall. So, undergraduate
was University of Vermont in Burlington. I was a business major with a focus on
productions and operations. So that's everything from, like, statistical process control,
industrial engineering. So, yes, I was in the business school, but it had a sort of an
engineering bend. And while in school, my, Italian teacher mentioned that I wanted to get
into, you know, working in a bike shop and being very into, like, bikes and gear and
outdoor things. I wanted to work in manufacturing for an outdoor company. And in a
conversation with my Italian teacher, my Italian professor, she mentioned that her husband
was the CEO of Nordica, which was the ski company. You know, they made, boots and
bindings and and she could get me a meeting with him. So I met this, head of Nordica, US
in Burlington, Vermont, and I told him, “Hey, I want to work in manufacturing in the gear
industry.” And he was like, “you're not going to do that in the United States.” Like, very little
is manufactured here. It's all distribution. So everything is made overseas, imported into
the U.S.. And then there's these advanced distribution networks that distribute the
products, whether it's bikes or skis or mountain climbing, whatever your hobby is. And he's
like, you should look into operations and start to understand the distribution and how it
works. And that completely changed my trajectory. I went from focusing on like
engineering and manufacturing to, you know, business and operations, and that changed
my, my whole course, changed classes. I took, and then, even after college, what I, what I
ended up doing.
Marah Frese-Despins [00:04:31] Did that affect where you chose to go to grad school?
Todd Shapiro [00:04:35] I moved to Boston after undergraduate. I worked for the Museum
of Fine Arts, Boston. And the Museum of Fine Arts had the largest museum catalog in the
world. And what that means is all these museums sell product, right? They have gift shops
and they sell products. But the MFA had a catalog. We would mail them. This is in the
days of the days of old. You would mail catalogs, paper catalogs. People would read them.
They'd find. Something they liked. They write it down on a piece of paper. Fold it up, put it
in an envelope and mail it to you. To the catalog center. We had banks and banks of
people opening these things. They'd take out your order, they'd enter it. Then it would go
to the fulfillment center, and we'd pick, pack and ship and send it out. And that's how I
started. It was distribution. So I worked there for about six years. I'm in Boston, and I
realize, you know, I want more than just I mean, it was very big operation, but it wasn't like
an L.L. Bean or, you know, a massive cataloger, so I decided to go to grad school. I'm in
Boston. I mean, you got 62 schools to choose from. So I ended up going to Boston
University for an MBA.
Evan Forrest [00:05:51] Were you, part of any clubs or any other organizations where
your time at UVM or in Boston?
Todd Shapiro [00:05:58] Yeah, I was on the rowing team at UVM, so I got to travel all
over the country racing. That was a fantastic experience. And I also got into logistics with
that. I got trained to drive the trailer, so I would drive an 80-foot long trailer CDL, and,
yeah, we would caravan all over the country racing, which was fantastic. And then, I was
also in the Outing Club, got trained as a first responder, wilderness first responder. So I
would drag people off mountains that were injured or hurt. And, my specialty was winter

�camping. I actually love the cold. So. Yeah. So you can see where my love of gear and,
and outdoor stuff, came from.
Evan Forrest [00:06:46] Vermont's a good place to, to do it at. Yeah.
Marah Frese-Despins [00:06:52] Do you think any of those experiences helped prepare
you for your roles in management?
Todd Shapiro [00:06:56] Absolutely. No question. Rowing. You're, you know, one cog in
a, in a massive machine. So you've got to, you got to work to get. I mean, it's all the
classic, clichés. You got to work together. You've got, you know, you're only as fast as the
weakest link. And there's a tremendous amount of finesse and technique in the sport of
rowing. There's, there's, you're so reliant on your equipment, right? So it's not just your
fitness and your, strategy, but it's, you know, does your equipment work? Is it, you know,
is, is the, the machine that you're moving gonna operate efficiently? Is your technique
good? Right? Or is, are your oars going to go too deep or are you not, are you going to
catch a crab and slow the whole boat down? So, I mean, you can start to see how that
translates to a team you're working with, right? If you're on a production line, if you're
working on a conveyor belt and you got multiple people and moving parts, you have to
coordinate all that. And then in the Outing Club, you know, learning to be a wilderness first
responder was just tremendous. I mean, you learn how to not only help people but lead,
right? How do you motivate? And, you know, if you're on a hike and someone is injured, I
mean, you got to get them out of the woods. So you have to encourage and motivate and,
and think creatively of how you're gonna, you know, get this group of people with someone
that's wounded out safely. So yeah, it absolutely applies to day-to-day work.
Evan Forrest [00:08:35] Team player.
Todd Shapiro [00:08:36] There you go.
Evan Forrest [00:08:37] Yeah. So you mentioned starting off after college in kind of a
smaller, less, I don't know, multinational kind of job. Was it your goal to kind of transition
into a larger company with larger duties or.
Todd Shapiro [00:08:56] No, there was never a goal. Like, I never was, like, I want to
work in a catalog. I mean, when I was looking for a job after school, I mean, you went to
the newspaper, you literally opened the newspaper. You looked at the classifieds and you
would circle ads that sounded interesting, and you would write a cover letter in an
envelope. Snail mail, send it. I sent out hundreds of, of letters, and the one that came back
said, “Hey, we'd love to interview you” was the Museum of Fine Arts, and it was a
distribution center for product. And I was like, this is fantastic. So yeah, there was no goal
of like, oh, I want to, I want to work in a catalog center or I want to do this. So that first
step, like each step, whether you're in school or you're playing a sport or you're in a club,
right? These are all things that kind of build your, your background and your experiences.
And they can each send you down a different path. So once I started working at the
Museum of Fine Arts, I was involved in a very large catalog center, and I was like, this is
pretty cool. Maybe I want to, you know, see where this could take me. So I worked there
for many years. And then it started to feel small. I mean, it's 100,000ft², which is a very big
building. There were, I don't know, 5 to 10,000 SKUs which are stock keeping units. So
when you go into a store like Target, you know, there's probably 100,000 to 200,000 SKUs
in that store. Everything from a pen to a razor to a toothbrush that's each got a unique
identifier. So we had about 5000 SKUs at the MFA. And when I started as a recent college

�graduate, I was like, this is unbelievable. How am I ever going to keep track of this? Well,
by the end of a few years, I was like, this place feels small. I know where everything is. I
know how the place runs. So I'm like, what's next? What's next? So that's, that's what got
me thinking. And then I started to look for the next, the next big thing. And I, and I just kind
of progressed. I went from there. I went to Aramark, which was a very large distribution
center, and we did uniforms for every major company. UPS drivers, FedEx drivers, CocaCola drivers, all, you know, every driver needs a shirt, pants, jacket, belt, shoes, socks,
hat, company hat with their logo. We did the embroidery. We would do about 60,000
shipments a day. The MFA was 3 to 5 thousand a day. Aramark was about 30,000 to
60,000 a day. And so, yeah, I started, you know, I wanted bigger, bigger. You know, it was
it wasn't, “I want to go to a multinational. I want to go to something big.” I just I wanted the
next challenge because you start to get stagnant. You start to get comfortable, and you're
like, you know, I gotta. I want to grow. I want to grow. I want to do more.
Evan Forrest [00:11:55] What did your day to day look like? I know you said your you're
shipping off in this specific example uniforms, but what does that mean. So you go into
work and you're just boxing up uniforms and selling them out? Like I can't visualize it right
now.
Todd Shapiro [00:12:08] Sure, sure. So the way I like to describe it is, if you order
something online. So I don't know if you guys ever ordered from L.L.Bean or, let's use
L.L.Bean. That's the best example in the world. So you you go online and you order a pair
of the famous L.L.Bean boots, right? You and 100,000 other people are all ordering this
stuff. So in the morning, when a worker in a distribution center shows up, you have to, like,
start the system up. Right? And so you print the orders and it's called induction. And you
induct this work into the system. So there's stacks and stacks of orders. That are the
picklist. So when you are at home and you go, oh, I ordered these boots, and you open up
your box and there's a sheet in there and it says, you know, size ten duck boots. And if
you look closely, there's probably a little code it could say like, you know, PX-24. Well,
that's a location. It's all done with coordinates. You know, these buildings are like
1,000,000ft². That could have a couple hundred thousand locations. It's essentially
shelves. It's like the library. You've got shelves with books on them. But imagine you're
like, okay, there's a section of all of shoes. There's a section of all the shirts, is a section of
all the tents or whatever that these retailers sell. So you will literally grab a stack of orders
that are printed in by walk pattern. So there's a tremendous amount of math and like
choreography because you have to say, “Okay, Evan, we're going to give you this stack of
orders.” You don't want to walk to the back of the building and grab, you know, a hat, and
then you got to walk all the way up and grab some shoes and then go over it. Now, you
want it efficient so you're assigned a section. You're like, okay, you're going to be in, you
know, section P out of, you know, 100 rows or 100 aisles. And each sheet that you take is
guiding you on a walk pattern, an efficient walk pattern. And so you'll go and just say,
okay, there's a size ten shoes. Maybe for that day you're assigned to the shoe area. So all
you’re picking is shoes. Then your racks are profiled. So yes, you're in the correct aisle.
But the companies do analysis and they forecast what is going to sell the best. And it's
loaded on the shelves in the most ergonomic position. So right here your top selling item is
going to be in a very easy to reach place. The thing you sell like two of a year. That's going
to be up high because you got to get a ladder to get it. So you're not going to make those
picks very frequently. And then what you do is you do reprofiling. So after a couple of
weeks of fulfilling, because these websites are, you know, they have the new spring
lineup. So you reprofile your racks, you load them from the back with this spring's offering
in very efficient locations. Then let's say spring is done and now it's the fall. And it's a
whole different thing. Now coats are popular or whatever, you know, outcome the bathing

�suits are off the shelf. And now the hooded, you know, sweatshirts are in that key location.
So you're constantly reprofiling and readjusting so that you can have efficient pick runs.
And you can, you can, you can get this stuff processed quickly. So you, you pick it all, you
put it in containers and they're on an automated conveyor belt. That conveyor belt will take
it around the building. Then it's got to go to a packing station. So now okay, you pick the
shoes, you threw them in a box, they go down the conveyor. Then there's a station that
might have to put some what's called dunnage or void fill, like bubble wrap or some
crumbled up paper to kind of brace it. Maybe that person request some gift wrap, or
maybe they requested a gift message, or maybe there's a second pick. So you put the
boots in the box. The box heads down the conveyor belt to your area and you're picking,
you know, I don't know, first aid kits, right. You know, L.L. Bean sells everything. So you're
like, okay, “they bought boots. I'm going to put the first aid kit, I'm going to put some
sunscreen in there.” And then it goes down the conveyor to the next area, to the final
station that seals it, puts a label on it, overhead scanner reads it and routes it to one of 50,
60 tractor trailers that are there. So there's some going to the West Coast, there's some
going to the Midwest, there's some going East Coast, South, Southwest, and then they
route them and they drive them deeper into the mail stream to a USPS or UPS distribution
center. So your morning literally starts with, “what am I picking?” Like that's how the whole
process starts. Johnny Jones placed an order online, and that order becomes like a pick
ticket of what you've got to put in the box. I mean, people don't realize this. They're online.
They have no idea what entering that order does and like what that sets into motion to do.
Evan Forrest [00:17:24] It's interesting hearing the other side, logistically, because the
consumer just sees the computer screen and orders that, and then there's just so much
more that goes on to it.
Todd Shapiro [00:17:34] Oh yeah. It's unbelievable. Yeah.
Marah Frese-Despins [00:17:37] What was the working environment like? There was,
was it, were people happy working there? Were you receiving good benefits? That kind of
thing.
Todd Shapiro [00:17:43] Thing? Well, I'll start with the MFA and then I'll go to Target. So
when I was at the MFA, it was a small catalog operation. We probably had 25 to 50 people
in the distribution center. And it was sort of a feeling of like, you're working for a good
cause, like you're supporting a museum and the artwork. And what we sold was supporting
the artwork, right? You would sell prints of Monet or whatever, and the pay was alright,
and the environment was not crushing, meaning you didn't have production standards.
You know, it was look if, if somebody ordered some note cards or a vase, right? You know,
you're not shipping body parts, you're not shipping medical supplies. So, you know, it
wasn't like this huge sense of urgency. I also worked at Target. And Target is another
world that is backbreaking. There are production standards. The pay is not great. Benefits
are okay. And Target distribution centers ship 100,000 packages per shift. So you could be
doing 100,000 to 300,000 or more packages a day in the yard where the tractor trailers
are, there's 4 million cartons that have to be backed up to the doors and unloaded. And
when I got to Target, I thought I made the show. I thought I was in the major leagues.
That's what brought me to this area. I was recruited by Target and I was living in Boston,
and they said, we're opening a new distribution center in Amsterdam. And I thought Target
was going to the Netherlands. And then I learned that it's, depressed factory town west of
Saratoga, where all this industry went out of business in the 1960s, and 30 to 50 thousand
people lost their jobs. However, it's right on Interstate 90. So big distribution centers,
2,000,000ft² can get their goods and trucks right on the highway. So I was recruited to

�open a distribution center that would serve 80 Target stores, came up here and moved up
here with my family, started at the Amsterdam facility. And that's when the fun ended. It
was soul crushing. And this is why your professor probably asked me to come here. So
there's production standards you have to produce. Now I'm in this situation. I'm a manager.
I have a team of people who are pick packing, just as I described, like at the MFA or at
Aramark. But every quarter you have to pick a certain amount per hour. So let's just say,
you've got to do 35 picks an hour this quarter. Every move you make. You are scanning
everything. You scan the shelf, you're going to pick some boots, right? Just like in our
other example, you scan the shelf, you scan the product, and it'll, it'll be, it'll, it'll give you a
confirmation like that's the right thing. If it, if it gives you an error message, it's like, “hey,
you just scanned, you know, a bottle of tide detergent, and you're supposed to be picking
boots.” So you can see how it starts to take the humanness out of it. It's all like, it's all fed
to you. So you have to pick 35 an hour. You got to hustle next quarter, the new production
standards. You got to do 40 an hour. You gotta do like 20% more. So that works when
you're doing like toothbrushes and boots. But what happens when it's grill season and you
got to move a gas grill barbecue? It is. I would literally be going up to people. I'm like, “hey
Tony, you know, it's you got to do 40, 40 an hour.” And he's like, “I couldn't even do 30.
How am I going to do this?” He's like, “it's grill season.” These things weigh 150 pounds.
So, you know, you have to also think of the type of product like someone could be
stationed in, like the dental area where it's toothbrushes and toothpaste. Easy. But
somebody that's over in grills or tool chests or bunk beds, I mean, you know, think about it
like Ikea. I mean, that stuff is just killer. And it was just it, it killed me to press my staff to hit
these production numbers. And if they didn't do it, I'd have to write them up. So I'd have to
say, “you know, Marah. Hey, you know, this week, you know, you've only been doing 26
an hour, and you've got to get to 35 an hour.” And you'd say, okay, we're going to give it,
you know, the rest of this week, I need to see some improvement. And off you go. And you
do it. Now, what happens if you're rushing and you damage product? What if you're using
a forklift and you take down the pallet of goods to pick and you dump it and you just
dumped, you know, however many grills or whatever, and they're damaged. Now that
comes off of a your, off your, you know, productivity report. And I would just watch us
break people, literally break people. And then we would track their whereabouts during the
day. So you'd say, okay, “you did. You did 26 an hour. You have to do 35. But I've noticed,
you know, every day around 11, you're missing for 12 minutes” and you're like, “oh, I, you
know, I had to go to the bathroom” and it's like, well, we've tracked this and it should take,
you know, an average person about 3 to 4 minutes to go to the bathroom. You know what I
mean? It's this unbelievable, like the conversations you have to have with people. And the
only thing I can think of is if you want to walk into a Target or a Walmart or Amazon and
you want to spend $4 for, for a shirt or a product like you, you know, the American
consumer says, “I want this for five bucks.” Well, where are you going to get that margin?
You're going to squeeze it out of your staff, right? You're going to get more efficient. You're
going to get faster. You're going to hire less people. You're going to automate. And that
was the only thing I could reason with myself to be like, “this is why we're pushing people.”
But I eventually left. I could not stand it. I could not stand seeing what we did to people and
how we broke them. And I mean, can you imagine having a conversation with someone
about how long they spent in the bathroom?
Marah Frese-Despins [00:24:21] It'd be horrible.
Todd Shapiro [00:24:22] It's horrible. It's horrible. And, you know, here at the time, I have
a master's degree, and I'm like, I'm walking around this thing just, like beating people over
the head. Yeah, it was terrible. It was terrible. And, yeah, I left.

�Evan Forrest [00:24:38] Were you, I assume, perceived as the bad guy or was it like a
don't shoot the messenger type thing? Like did they understand that you were just the
manager, and...
Todd Shapiro [00:24:48] I mean, it's very interesting. Target and Walmart and all these
places tend to hire in these roles people that are fresh out of college, fresh out of the
military, where they can be molded. Right. I had already been in the in the workforce for 12
or 15 years, kind of running facilities and learning how to manage people. So I developed
a very good relationship with my staff, and they realized, “hey, Todd's just doing his job
and we get it.” But a lot of the new people that did not have real world experience just
drank the Kool-Aid, delivered these terrible messages, and were perceived as the bad guy.
They were like, “wow, this this kid's rotten. Like, this is awful.” You know, I had a little more
empathy for these people. Like, these people had families, these people, you know, this
was a good job for these people in this area. And, yeah, it was, it was tough. It was tough.
Evan Forrest [00:25:54] And I assume that there's just managers that were just like you.
All over the country as well.
Todd Shapiro [00:26:01] There were 26 distribution centers. Target runs 26 distribution
centers. Each distribution center employs a thousand people. So there's 26,000
employees just in product distribution. And the facility is run with about 30 managers. So I
was in charge of warehousing and distribution. Somebody might be in charge of inbound
freight. Somebody might be in charge of outbound freight. Somebody might be in charge
of like high value. So about 30 managers in the building runs 24 hours a day, 365 days a
year. I worked Thanksgiving. I worked Christmas, I worked, you name the holiday I have
worked it, and I would do 80 hours a week. And it was, yeah, it was, It was soul crushing. It
was awful. Awful.
Evan Forrest [00:26:48] Were there ever talks with your employees about unionizing or
things to increase their happiness?
Todd Shapiro [00:26:57] I was trained, Target trained all of us in union busting. So here
these people would start to organize, and we were trained as management on how to
dissuade them and sort of scuttle it. You know, you couldn't say the word union, but there
were techniques and phrases that we were trained to use to sort, you know, change the
topic, change the, the thing. And Target was very successful. Very, very successful in, in
squashing and, you know, union votes and that kind of thing. I mean, it was, it was eye
opening, eye opening for me and it, yeah, yeah. It's, and Target is one of the more
progressive companies. I mean, if you look at Walmart or Amazon, I mean, these places
are brutal. Brutal.
Marah Frese-Despins [00:27:56] How did working at Target and having those tough
experiences, affect, like, your family life and personal life?
Todd Shapiro [00:28:04] It was extremely difficult. My wife and I were newly married, and
I was working 80 hours a week. I never saw her. And to this day, we refer to that as the
Dark Ages. Target sold me on, they said you're going to work four days on, three days off.
You'll work four, ten-hour days, and then you'll get three days off. I was like, “this is
unbelievable.” They said, “you'll start at like seven. You'll get out at three.” And that's
awesome. That never happened. I worked, pretty much every day I would start, I would get
up at 3:30 in the morning to be at the facility at 5 a.m. to do production control. So that
description of the pick tickets and everything, you have to sort of orchestrate the printing

�and the dissemination of all of that. So you have to kind of figure out your pick runs and
things. It's called production control. So, in a facility like a Target, because they have
Sunday fliers or they have TV ads, that product has to get to the front of the line so it can
get in the stores. Right. Like, imagine they do a big ad campaign and the distribution
center forgets to, like, send something. So I was getting up at 3:30 in the morning to drive
to Amsterdam, 45 minutes, to do production control at 5 a.m., and I'd work 12 hours. I'd be
home at 5 or 6 and I would just, I was a zombie, I would collapse. And then, my wife was
pregnant with our daughter, and my daughter, Zoe, was born. And I remember taking off
two weeks from work. It took, like, an act of Congress for me to get time off. And I
remember holding her. She's an infant, and I'm like, I am leaving this job. I'm never going
to see her. Because you work all day getting up at 3:00 in the morning. You can't do
anything when you get home. You know, you can't see your family. You can't. You don't
even have energy to make dinner. So it was just get up, work, come home, collapse, do it
again, do it again. And then having these horrible experiences at work, you would bring all
that home. So the conversation was just like, this is, this is ridiculous. So yeah, it really
affected, you know, and at least in my experience at Target, extremely high divorce rate,
extremely high depression rates in management. I mean, these people are just, everyone
is broken. Yeah.
Evan Forrest [00:30:39] You mentioned a little bit the comparison between MFA, and
Target and that there were production... what did you call it, production...
Todd Shapiro [00:30:50] Production control or production standards.
Evan Forrest [00:30:54] Standards. Is that what, that's what made the difference between
Target and MFA, why Target was so much more soul crushing than MFA?
Todd Shapiro [00:31:01] Yeah. Yeah. MFA was more of a familial or, I guess you could
call it kind of a family atmosphere because the volumes were lower. It wasn't a Fortune
500 retailer, you know, it's this little museum in Boston. It's a big museum, but there wasthe pressure was not there. You know, there weren't shareholders. There wasn't, you
know, there weren't Sunday fliers. There weren't, you know, because we were a cataloger.
That's the other thing is you sort of launch these catalogs into the mail or nowadays on the
internet, and you just pack your warehouses with the product for that season. So you're
kind of like, all right, we're good. We got everything in the shelves are loaded. Let's just fill
the orders. But at a Target, it is like 24 hours a day inbound and outbound. And so it's like,
it's like sweeping the ocean. It's just, you are never going to catch up. And they know that.
And that's on purpose. And it's just to keep you under the, under the thumb and you can
never catch up. So you're always like going, going, going, going, going. And that also does
not allow you time to think and unionize because you are so slammed. It's, I really feel, it's
very strategic in how they build and designed and, and kind of feed these places, so, you
know.
Marah Frese-Despins [00:32:41] Where did you move next? Like, how did it get better?
Todd Shapiro [00:32:45] Great question. So, I was hating Target, and, my wife was on
Craigslist. That shows how long ago it was, 20 years ago. So I come home one day and
she's like, “hey, I saw this ad in Craigslist. There's a little software company in Saratoga,
started at the RPI incubator, and they're looking for people that have retail supply chain
experience.” I was like, “huh?” So in all of my jobs, from the MFA, actually going back to
the bike shop, to Target, I was always very involved in systems. You cannot run a facility
of this magnitude without software and systems to, to manage it and track it. And I mean, it

�is, it's mind boggling how much. So when I was at Target, they were installing $80 million
worth of equipment and software to take the people out of unloading trucks. And so I
started to become a super user. Right. You know, think of any jobs you've had or, you
know, whether you're working at a grocery store or you're working at a bike shop or
whatever, like there's, there's always a system, right? And you've got to get good at using
that system. So in all of my jobs, I tried to become a subject matter expert to like,
understand, I would train others and I would learn how they work. So my wife found this
thing. She's like, yeah, “this little software company started in some kids dorm room. They
built multi-channel retail software.” And so what it is, is it I mean, today you could laugh at
it, but 20 years ago it was, “hey, we can run your inventory for your website, for eBay, for
Amazon, for take your pick of a couple others.” But it's centralized inventory and it's all
done online because years ago you'd have a website, you'd have a brick and mortar store,
you'd have everything. Each one of those held the inventory differently. So if you sell hats,
maybe you have ten in stock. Well, what if there was a run on them and the store sold
them all? The website still thinks there's ten, eBay still thinks there's ten, Amazon still
thinks there's ten. But the store sold them all. What these kids did is they centralized it in
one single database and did it online, which people weren't doing at that time, so that the
store, the website, eBay, whatever your channels were, they could draw on one central
inventory master so that if you ran out of stock, it would automatically take it down from the
other sites. Conversely, what if a shipment of more hats came in - automatically push them
up. So I went to this interview and I had no idea what to expect, and I met with this
software team over on High Rock near the farmers market, and they explained that they
have built a multi-channel retail system, but they don't know retail. And, you know, do I
know how retail works in the backend? And I was like, “wow, this is a match made in
heaven.” And so I ended up working for them for three years. It's called Core Sense.
They're down on High Rock still. And I learned how to implement software, and I brought
my retail expertise. So I became sort of a product manager slash consultant. I helped them
build out the system, improve it so the real world could use it. What they built in their dorm
room was good, but it wasn't ready for prime time. And then we started to install it. And so
I would go to a client site. I could speak the language of retail, at least backend retail, like
how do you fill and operate? And I would consult, I would gather requirements. And then
these guys taught me about software, I taught them retail, they taught me software, and
we went and installed systems all over for this, this new multi-channel retail system. And
that's what got me into software. So I've been doing software for 20 years now.
Evan Forrest [00:36:52] That's awesome how you could use your, all of your experience
to kind of transform yourself into a different role.
Todd Shapiro [00:36:58] Yep, yep.
Evan Forrest [00:37:01] So going back to kind of, management, we talked about a couple
of the bad effects and some of the more unpleasurable experiences. Do you have any,
rewarding parts of working in management and having a team that you kind of work with
closely?
Todd Shapiro [00:37:23] Oh, yeah. When you can manage and create a well-run machine
of people, there's no better experience. It's fantastic. Like where I am now. I mean, I
consider this group I work with, I've been there for ten years, like close friends, which is
extremely rare in the working world. We are such a tight unit. We know each other's roles
so well that you almost don't have to talk sometimes. And you can figure things out, get
through problems. Solving work problems efficiently and with, with a great team is just an
extremely rewarding experience. Yeah. Not having drama like, when you guys get into the

�work world, you'll realize, like, there's politics and there's backstabbing, you know, all that,
all the stuff you read about. But when you can find yourself working with a team that
supports each other, has each other's back, is challenging work, rewarding work. There is
no better experience than that. And it's, it's rare, you know, you may only find it once or
twice in your career. But when you do, you know, you realize how special it is and how
much, dare I say, fun, it can be to, you know, work on this stuff.
Evan Forrest [00:38:47] So in an ideal world, if you're working at Target, how could you
make that environment better?
Todd Shapiro [00:38:57] You can't, you can't, you can't. The machine is too big. At one
point, I thought I could, I was like, “oh, I can bring my experience from the working world to
Target.” And, you know, I was, I was squashed essentially, like upper, upper, upper
management, you know. You know, they're, they're controlling the managers too. Like, it's
not just me as a manager controlling the front-line staff, but the executive team is putting
the kibosh on the managers because they dangle the carrot for us. So they say, “okay,
there's 26 distribution centers. Let's say there's 30 managers. You know, it's like 500, 600
people. We've only got ten slots at corporate in Minneapolis.” These are coveted, coveted
roles to run a department in Minneapolis. And they're like, “okay, we're going to, we're,
you're all competing with each other.” So no longer are you this unified team to like,
improve the distribution center and make it better. It's like, “oh, my coworker, now I'm
competing with you because there's only ten slots. There's 500 of us. There's only ten
slots. I got to show my stuff, and I got to step on anybody I can to get that.” You know, it's
not we rise or fall together. That's how it is with a good team. But in Target, it's step on
your coworker to get, to get your opportunity. And, yeah, it's no way you cannot change it,
it is too big. There's too much money involved. And, yeah, it's, it's, it's not for me. It's not
for me. Some people might like it, but, yeah, you can't change it.
Evan Forrest [00:40:50] It almost sounds like there's just so many levels. And then at the
bottom, all the levels are kind of just weighing down and creates kind of that toxic work
environment where you really just can't be successful or happy.
Todd Shapiro [00:41:06] No, no, you can't, you can't. And everyone. So I had like a cohort
when I started at Target, and 16 of us had previous real-world experience in that field. The
other half were fresh out of military, fresh out of college, and all 16 of us left within three
years because we knew life is much better on the outside. And since many of those that
stayed have also left and, yeah, it's, yeah. But you know, when you read about Amazon or
you read about Walmart, I mean, the stories are true. It's really like, to give you an idea,
when we opened the facility, we needed to open with a thousand workers, the building's
2,000,000ft². You need a thousand workers to run it 24 hours a day, 365. Guess how
many people we interviewed for those slots?
Marah Frese-Despins [00:42:09] Like 5,000, I don't know.
Todd Shapiro [00:42:12] Close.
Evan Forrest [00:42:13] Well, I was going to say way less.
Todd Shapiro [00:42:15] Okay. 8,000. We interviewed 8,000 people. So we opened the
back of the building. It was like an airplane hangar, and we would assign people a slot 24
hours a day. We flew in Target. People from all over the country put them up, and we had
teams of two and long lanes of, of interviews. And so you'd have a table with two people.

�One person would ask questions, the other would notate. Then you'd switch off. 8,000
people and we only hired 700. We didn't even hit the thousand. So what does that tell
you? Yeah, you can have a crushing work environment. That guy falls down. You can't hit
the production standards. There's 8,000 more willing to come in right behind them. And, uh
yeah, it's just it's just an ocean of people. People need jobs, and it's like we'll just churn
and burn. And. Yeah, it's awful. It's awful.
Evan Forrest [00:43:20] How did those teams of two, like, adequately, evaluate a
candidate when there's so many different teams?
Todd Shapiro [00:43:31] You have a set list of questions. Again, it's highly organized and
choreographed. You have a set list of questions, and, you know, they're leading questions
like, you know, if you're, if you're a good worker and you're, you know, trustworthy and all
of this, you know, you can sorta tell by the answers. That's why it's two people. Because
while you're asking, the other person is taking notes, but they are watching for, like, a tell.
You know, could they be lying? Could they, did they get the dates wrong? Like, did they
mess up, you know, and then you're like, “okay, this is a, this is a made up resume.” And
yeah, it, it's got to be in teams because you're going to miss something like, you know, I
could be reading the sheet asking the question, and he's like, you know, they're spacing
out, doing something else, or, and then it's all noted. It's stapled in a box and then the next
one, and then you got to process 8,000 applications and answers. So there's two boxes.
There's like, you know, call them back for a second. Don't call ‘em. So you're sort of
making a split-second decision on that. But you can tell I mean, you know, a lot of times
it's, it's very apparent. But if you're, if you're not sure, if you're like, hey, maybe, call back
for a second, let another team evaluate it and, and do it.
Evan Forrest [00:44:56] Sounds like you've gotten pretty good at reading people
throughout your years.
Todd Shapiro [00:44:59] Yes, yes. Yeah. When you're managing people in, in, in a very
physical environment, you really get, you learn people, you can read them. You know if
they're having a bad day. You know if they're having a good day. You know what
motivates them. You know what de-motivates them. Yeah. It's, it's the only way to survive
and get better is to really learn how to work with people. Which is why in this new world of
ours, you know, everything is remote. And, I mean, I work in a remote world now. I mean, I
implement software at some of the largest retailers in the world, and we do it with teams all
over the world, and we've never met in person. I mean, it's just, it's unbelievable. And I feel
that somebody knew, like, for example, the two of you, once you graduate, if you were to
go to a software development firm, you gotta go to an office. Like, how on earth are you
going to learn or whatever your field is. If you're at home staring at a monitor like you need
mentoring and you need like, interaction. I mean, I really feel for, for younger people that
are starting jobs, like, during Covid or soon after. It is hard. Like you've got to do it in
person, learn how to work, learn how to interact with people, and then when you become
more senior in your positions, then go remote. But to start off that way is, that's crazy.
Marah Frese-Despins [00:46:28] Overall, are you happy to have had that experience at
Target, even if it wasn't always great or happy to bring those experiences in the future?
Todd Shapiro [00:46:36] Yeah, it's, it's I'm definitely glad I went through it. And look,
having that logo on your resume, that opens doors, there's no question. I mean, I could
have been a janitor, but people see the red thing on my resume and they're like, oh, you
worked at Target. And it's like, yeah. And it's unbelievable how that alone can open doors

�and, and change the conversation. And I'm glad I went through it. I mean, I, I would have
always wondered, right, like, what is it like on the inside because you think, wow, this is a
big, amazing company, you know, everybody loves going into a Target. But had I not done
it, I always would have wondered, and I'm very glad I did.
Evan Forrest [00:47:20] So going back into time, if you could go back, would you change
anything about the way you approached college? Your field of study, knowing what you
know now? Or if you could give advice, what would you what would you say? I know you
gave the advice of going to an office and getting that human relation, and, but, would you
go back and change anything about the way you approached it?
Todd Shapiro [00:47:46] No, I, I thought I had a fantastic undergrad experience. I'm super
happy I studied business, and I didn't, you know, I didn't go, like, the finance track. I didn't
go, you know, the accounting, you know, the classic business stuff. You know, I stuck to
what I enjoyed which was operations. And I'm super glad I did. But I will say you can
always change. And a quick story. So in the 1990s, right. That's when startups and the
internet and all of this was starting to take off. And here I am, an operations guy. Right.
Physical product, kind of like a factory. And I remember, starting graduate school, going
into the career office, like my first week and saying, hey, “I want to get into IT.” And they
laughed at me. They laughed at me. Can you believe that? The career office at BU was
like, “what is your background? No! You can't. You're ,you're in like, operations. Yeah. You
can't.” And I was just like, “oh my God, I have to get into IT.” And so I graduated in 2002.
So 20-something years later, I am so deep in IT, it's not even funny. So I would say, don't
ever think you can't change or maneuver. You just got to kind of take stock of what you've
been working on and say, “oh wow, what I'm doing now, could I apply this to the area of
interest that I've got?” And, and you can do it just because I'm like, “wow, we use systems
every day in product distribution. So why couldn't I be on the other side of that?” So
whatever your interest is or whatever, there is always a way to figure out how to, how to
get to what you want to do. And don't let anybody tell you, you know or laugh at you that
you know, you can't make that change. So. Yeah.
Evan Forrest [00:49:55] What does the future look like for you in your work environment?
Do you just continue to do the same thing or...
Todd Shapiro [00:50:02] Good question. That's a good question. I work in a very stressful
environment, now, if you must know. Big websites, very big budgets, and very tight
deadlines. Our projects run from a year to 18 months to spin up a, you know, a big
website. We can have anywhere from 20 to 50 people working on it, developing it,
integrating it. I enjoy the work. I enjoy my team. But. Yeah, I'm curious what's next? It's
like, okay, you know, am I just going to keep building these things? And, yeah, I almost
want to go smaller again. I almost want to get back to that, like MFA bike shop kind of
thing. Like more entrepreneurial, you know. It doesn't always have to be big and fast and,
multinational, multi-bazillion dollars, you know. It's like maybe do something a little smaller
that, you know, a little slower pace where you can have more creativity. Because when
you implement these big things, whether you're at Target or you're implementing a website
for a major, major retailer, like, you have to fit their standards, right. You know, there's,
there's margins. It's nice when you can put your own creativity and spin on something. So
if you're doing your own thing, if it's entrepreneurial or it's a smaller company, you can
wear a lot of hats and you can try different things and you can make suggestions and get
creative. Right. And that, that is where I think it's going for me, is trying to get back to that
entrepreneurial, a little more creativity, not pedal to the metal all day long, every day.

�Marah Frese-Despins [00:51:47] I think we're about done. Unless you have any more
questions, Evan? If there's anything you want to add.
Evan Forrest [00:51:54] Not for me.
Todd Shapiro [00:51:55] Okay. That was.
Evan Forrest [00:51:56] Great.
Marah Frese-Despins [00:51:58] See? Other.

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                    <text>Interviewee: Karl Broekhuizen
Years at Skidmore: 1981 - 2005
Interviewer: Lynn Gelber
Location of Interview: Saratoga Springs, NY
Date of Interview: April 18, 2019
00:00:00 HEADER
00:00:27 Born and raised in Holley, New York; 52 people in high school graduating class.
00:00:54 Undergraduate - University of New Hampshire; MBA - University of Massachusetts.
00:01:17 As undergrad, worked in UNH controllers office in a junior accountant position.
00:01:37 Interest in working with new automated information and data processing plus
management of not-for-profits, particularly colleges and universities.
00:02:50 Upon completing MBA, hired for a new position at U Mass supporting the graduate
school in budget development and administration.
00:03:51 “The graduate school at U Mass at that time … mirrored … what a small college and
university would be.”
00:04:26 Between 1967-1977, worked as Business Manager for U Mass Graduate School, U
Mass Associate Budget Director, and Assistant Dean of Education (chief business person).
00:05:53 Next 5 years as Treasurer at Colby College, then to Skidmore.
00:06:42 On campus interview with, “… a group of thousands.”
00:09:03 One appeal of Skidmore: “…relative to the competition, Skidmore was a very young
institution … opportunity for someone with a different perspective…”
00:09:58 Upon arriving September 1981, ”… annual audit had not been yet completed.”
00:12:11 Initial tasks included “…get to know the place and do some staffing.”
00:13:25 Also upon arriving, plans for a sports center were two-thirds done.
00:14:28 In 1981 the college was used to being under-resourced.
00:15:10 “Skidmore became what it was, and what it is today … because they were all invested
in … the vision of this institution…”
00:16:15 “One of the things that we were able to do early on is … try to move our construction
program up a notch or two in terms of quality, design, location.”
00:17:10 challenge of “…limestone ledge not very far below the surface. And most, if not all, of
the early buildings are three feet higher in the air because it was less expensive to go up than to
blast and go down.”
00:17:40 Range of building projects included a residence hall, Harder Hall, Starbuck Center and
Barrett conversion into offices, Tisch learning center, the Tang, the Northwoods apartments, the
Zankel, and additions to the library and the Case Center.
00:19:19 Changes were “a function of … recognizing a change in how curriculum was
developed and delivered.” Also, “tremendous growth in terms of the number of employees.”
00:21:07 Worked with Joe Palamountain, David Porter, Jamienne Studley, Phil Glotzbach.
00:21:34 “Joe, in my opinion, saved this college … saw what needed to be done in terms of
bringing this campus in this location to a meaningful presence, and I think he surrounded himself
with … a great team, and was able to move forward.”
00:24:36 “[Joe] described … his leadership style as sort of a team approach or what he called a
matrix management style … the president’s staff … met weekly around a table and discussed
whatever the important issue was in each of our divisions, and decisions were made
collectively.”

�00:25:45 “…he would recommend to the board the hiring or appointment of the chief academic
officer or the chief business officer or whatever, but the appointment was by the board. Deans
were not. They reported to board appointed officers, and that worked well, I think, for the times.”
00:26:39 “…one instance … I needed fifty thousand dollars more than the preliminary budget
figures … We all talked about it in the room and Dave Long, VP for external affairs, said, ‘I can
help you with that. I’ll give you fifty thousand dollars out of my budget.’ No great hassle, no …
infighting, we were part of a team.”
00:28:05 David Porter’s priorities were faculty and academic programming. “We would still
have president’s staff meetings. He, pretty much, continued with the matrix style of operation…”
00:28:58 Phyllis was interim president during construction on the Tang. “I remember very
clearly Phyllis being on the top of an excavator with one of the construction team’s people,
coming around a grove of trees, in a hard hat…”
00:29:35 "Jamie was very different … it was much more one-on-one … more decisions got
made in her office than in the conference room … different styles, and different times, as well.”
00:32:29 Phil “…was interested in knowing, housing-wise … of some of the things that we were
doing in terms of bond issues, for instance, and things of that nature.”
00:33:19 Through his years at Skidmore, Broekhuizen appreciated the eclectic nature of
Business Affairs. “I mean, we had dining services and post office and bookstores and computing
centers and so forth and so on.”
00:33:44 “In terms of construction, the design process of the Tang was the most interesting to
me.”
00:34:56 “… a teaching museum. It would be integrated into the curriculum of the college …”
00:36:38 Search committee narrowed field to three architects for Tad Kuroda and Broekhuizen
to visit. “Traveling with Tad … was just an absolute joy. Both in terms of focus on the questions
we were asking of the architect …, but also spending free time together. We went to a baseball
game out in Los Angeles, for instance … I was the only white guy there. And Tad just tweaked
me … ‘What’s it feel like to be a member of a minority group now?’ [laughs]. And it was all said
in fun you know, in jest and so forth, but it was just a positive experience.”
00:38:41 Then each architect came to Skidmore to give presentations. “…we had a site picked
out …Predock said no … if you want this to be integral to the campus you need to have it on a
path where students go, they’ll be forced to go by it or better yet through it. And so he selected
this site, made his point, and talked about it growing up out of the ground and it would have this
limestone-like exterior and you could go through it or you could go over it, and it was just very
very exciting. I mean, he had clearly done his homework.”
00:40:45 “When the search committee came to make its final recommendation, I think it was
Predock hands down. I mean I cannot remember a dissenting voice there. And working with him
and his colleague, the vendor contractor, was just a joy.”
00:42:12 Another high point was hiring Barbara Beck as the Human Resources officer. She
created “… a comprehensive Human Resource function that helped department chairs and
faculty with leadership issues and problem solving.”
00:43:21 Restructuring after Dave Marcell left led to the Computing Center reporting to
Broekhuizen. Some had suggested it “…be split between academic computing and administrative
computing … I kept saying, ‘No, we want one person to be responsible for both areas so there’d
be better coordination and articulation of their vision and their role… I just did not want
essentially the same general function, computing, … vying for the same resources…’ ”
00:47:00 Skidmore community well served by Business Affairs senior directors.

�00:48:03 “…Bob Jarvis, who did a wonderful job, … when he retired … ultimately, I decided to
outsource the leadership to …Sodexo… I understand they are doing a fantastic job.”
00:49:55 “I have said … ‘Skidmore College could afford to do anything it chose to do. It could
not do everything it wished to do.’ ”
00:50:25 “One of the greatest privileges of my life, to work at Skidmore.”
00:50:31 END

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                    <text>Interview with Karl Broekhuizen by Lynne Gelber, Skidmore College
Retiree Oral History Project, Saratoga Springs, New York, April 18, 2019
LYNNE GELBER: Today is April 18th, 2019 and I’m here with Karl
Broekhuizen and Sue Bender and this is Lynne Gelber. And we are happy to
see you, Karl, after some time. Why don’t we start by having you tell us
where you were born and raised and then maybe how you got to Skidmore
eventually?
KARL BROEKHUIZEN: I was born and raised in Holley, New York, which is
about 25 miles west of Rochester, a small town of about eighteen hundred,
primarily agricultural. I went to a small, a relatively small school system;
there were 52 of us in my graduating class. When I left Holley to go to
college, I went to the University of New Hampshire in Durham, New
Hampshire. After that I went to the University of Massachusetts to get my
MBA degree. I decided between undergraduate and graduate school that I
thought I wanted to be more involved in the administrative side, financial
side, of higher education. I had worked for the controller’s office at UNH
and got a taste of that.
LG: Excuse me, that was as a graduate student?
KB: No, an undergraduate.
LG: As an undergraduate?
KB: Yes. A junior accountant type job. But I noticed, and this was in the early
‘60s, that at the time automated information and data processing was
becoming, was coming on the scene. Most of the folks, the senior folks at
UNH with whom I worked, were either retired military folks or faculty
members who’d left the faculty to come into administration. And they felt,
my observation was, they did not, were not fully embracing some of the
nascent information processing age, and I felt there might be room for
somebody in that arena. Also, somebody who had a somewhat different view
of how not-for-profits, in particular — in general, and colleges and
universities, in particular, ought to be managed and operated. At the
conclusion of securing my master’s degree at U. Mass., the treasurer, who
was the Chief Financial Officer at U. Mass. at the time, created three
positions to report jointly to him and the dean of a particular college. To help
serve, support the Dean in the academic college, administratively,

�particularly financially, budget development and administration, but as I say,
reporting jointly to the dean and to the treasurer. I was the first one hired in
this role, as it turned out my classmate and roommate, apartment-mate, was
the second one hired. My posting was to the graduate school, his was to the
school of business. The graduate school at U. Mass. at that time had about
52 hundred students, had its own admissions operation, registrar’s operation,
the University academic computing center reported there. The associate dean
for research was in that office, so it was a very eclectic kind of arrangement
and mirrored, in many regards, what a small college and university would
be.
LG: How long did you stay there?
KB: I was there from 1967 to 1977, and throughout that I was the Business
Manager in graduate school, then became Associate Budget Director for the
University, and subsequent to that there were financial problems and the
chancellor requested that I become the chief business person at the School of
Education. And I was an Assistant Dean of Education at the time. I had an
opportunity for a career change; I took the opportunity. U. Mass. had grown
very much when I was there. When I first went there it was twelve thousand,
five hundred students, when I left in 1977 it was twenty-five thousand
students. With no disrespect to anybody, but the faculty had unionized, it
was very different and it was very much political — part of the state,
Massachusetts higher education system, it was very difficult to get things
accomplished, both in terms of bureaucratic processes and scale. I applied
for and was appointed Treasurer at Colby College in Waterville, Maine,
which had about sixteen hundred students at that time. And had more control
over its own destiny, not that there aren’t campus politics but about two
layers was removed. And I was there for five years and then had the
opportunity to come to Skidmore in September of 1981.
LG: How did you hear about the Skidmore position?
KB: I think I probably read about it in the Chronicle of Higher Education.
LG: And you had an on campus interview with whom?
KB: Well in the Skidmore tradition it was a staff of, it was a group of thousands. I
mean it was a day and a half or two days on campus. Joe Palamountain was
the president at the time, so I met with him, I met individually with Dave

�Marcell, who was the provost, Eric Weller, who was the dean, Dave Long,
who was the VP for … development, I think, at the time. Business Affairs
staff, Steve Harran and Ted Butler. Claire Olds was the personnel director at
the time. Some students, many faculty. Mark Gelber was on the faculty, was
a member of the, a faculty member of the search committee. Mary Lynn was
on that group at the time. I can’t remember most of the others. Had a very
good, a pleasant session with my predecessor’s predecessor, Jim McCabe,
who was a former Vice President. But anyway, it was quite an experience.
LG: [laughs] So, and that was what year, again?
KB: That was in June or early July of 1981, when the college was using, … I
don’t know whether, I guess she was a friend, Nancy Martin Archer, Archer
Martin was her name, and she was the search consultant.
LG: So when you started work in 1981, what challenges did you face?
KB: Well, I was not here, I guess I would say thankfully, in one regard, in the bad
old, real bad old days, but I was here when days weren’t so good, either,
particularly financially. Let me step back for just a second and say one of the
things that appealed to me about the Skidmore opportunity was that it was,
relative to … I won’t call them Skidmore’s peers, at the time, but relative to
the competition, Skidmore was a very young institution and did not have 200
years of hidebound procedures, legacies, histories to have to deal with, and I
felt, and Joe Palamountain reinforced the notion, that there was an
opportunity for someone with a different perspective and some energy to
come in and accomplish things, without having to be a slave to, again, as I
say, 200 years of “the way we always did it.”
KB: So coming to Skidmore in September, the fiscal year was June 30th, I was
surprised, among other things, that their annual audit had not been yet
completed. And so, Joe’s team and the board didn’t have much of an idea
about how the college stood. And this was, you know, we were less than ten
years into co-education, enrollments were a challenge, Louise Wise, the
Director of Admissions at the time, was scrambling to fill beds. That year, in
particular, the college had what it characterized as an “over-enrollment,”
against what they had planned, or they had imagined, I think might be a
better word than planned, would be the enrollment, and were renting spaces
downtown, in School 7, the Van Dam building, and the community motel,
for students. And how do we deal with that thing, that arrangement? We

�were running busses, anyway, to Moore Hall, this was two, at least two,
more stops. How do they get services, how do you arrange for them to get
meals and so forth. So that was a challenge. The board had made the
decision, either the previous February or May board meeting, to build a new
sports center, which was seen at the time to be an addition to the Lodge. So,
that was my first construction project on this campus. And very interesting,
very … very different from the style of architecture elsewhere on campus, I
would point out.
The big job was to get to know the place and do some staffing. The area for
which I was responsible at the time was called Business Affairs; it was not
adequately staffed. The, then personnel function, now Human Resources,
was essentially two people: Claire Olds, former Dean of Students, former
Dean of Women and then Dean of Students, and Marianne Castelot and it
was very clear that that area, given what was happening in society and on
campuses, that area needed to be beefed up and needed to have somebody at
its head who was more experienced, professionally experienced, in
employment law, among other things, and good practices.
LG: So had the architects and plans already been done for that sports center?
KB: They were two-thirds done, I mean it was … one of the things I found,
coming to Skidmore, and understandably so, was that the college never had,
up to that point, sufficient resources to build buildings, design and build
buildings that had sort of a common theme, and so forth. So what we
needed, the college needed at the time for its dance program, athletics, et
cetera, was space. And they couldn’t afford to, yet, to pay for the kind, the
amount of space, they needed, with … wrapped in a finer quality skin, if you
will, than we had. It was something that, you know, one of the realities of
life. When I came to Skidmore, when we finally got the audit for the year
ending June 30, 1981, the market value of the endowment was 7.3 million
dollars, and the comprehensive fee was ninety-four hundred dollars. So the
place, the college, was used to being under-resourced. And, I would say, I
said back then, I would say at least up until the point in time that I retired,
Skidmore became what it was, and what it is today, in terms of what I would
categorize as the middle of the top tier of institutions, independent of the
largest colleges, on the backs of the faculty and staff, trustees and students.
Everybody uniformly put their shoulder to the wheel and pushed because
they were all invested in what this … what the vision of this institution was.
They gave fringe benefits rather than salaries, because it was less expensive

�to do so. And people were very grateful for that. So, the … whatever story
there was behind the now Williamson Kettering Williamson Sports Center,
was a function of, “we need the space for our programs; it can’t be a pretty
space.”
One of the things that we were able to do early on is … and I would, I had, I
made the case but I had a lot of support from the academic leadership of the
college and ultimately the president and trustees, was to try to move our
construction program up a notch or two in terms of quality, design, location.
Much of what I know of the early development of this campus comes from,
you know, other people … people like Joe and Jim McCabe, Dave Marcell,
Erwin Levine, Mark Gelber, and so forth. I didn’t experience it all myself
but I observed the results. One of the early things that the college had to deal
with was when they acquired this property there was a lot of a limestone
ledge not very far below the surface. And most, if not all, of the early
buildings are three feet higher in the air because it was less expensive to go
up than to blast and go down. [chuckles].
LG: Were there any other buildings that you were involved in?
KB: Oh, there was a whole range. Ahh … what did we do, we did a residence hall,
we did Harder Hall, temporary space [laughs]. Ahh … we renovated a large
space, took Starbuck Center, which was a student social space, at one time,
converted it into offices and so forth. Did the same with Barrett, that was in
process when I first arrived, but Barrett was another student lounge, student
center, at the time. We did Tisch, a learning center. Umm, certainly we did
the Tang. I was involved in the planning process, design process, for the
Northwoods apartments, the same with the Zankel. I was … I retired before
they were, the Northwoods were just about completed when I retired, the
Zankel was, we were still seeking funding as I recall. We did the library,
additions on this library, during that tenure. We did the big addition to Case
Center.
LG: A lot of change!
KB: Well yes, and the change was a function of, I think, the growing reputation
and acceptance, acknowledgement of the student population, potential
student population, of what Skidmore was and could be. It was a change,
recognizing a change, in how curriculum was developed and delivered. The
other thing I would comment on is that there was tremendous growth in

�terms of the number of employees. When I came there were maybe 250,
possibly 300 employees — faculty and staff. When I retired there was over
600, and now I understand its up over 800. But that’s a function of legal
requirements; Title 9, in terms of women’s athletics, greater use of
delivering … a need for counseling services, computing services, athletic
teams, balancing mens and women’s teams, in terms of offerings, new
additions to the curriculum, there’s a lot of new majors and so forth, greater
health services, more staff for that.
LG: In the course of your years, who were the presidents of the college? You
started with Joe …
KB: Joe Palamountain hired me, and then retired after six years. The college then
hired David Porter, for almost 12 years, Jamienne Studley for four, Phil was
here two years, when I retired.
LG: You’ve really seen everybody after Val Wilson. Umm …?
KB: I mean I, yeah, and I’d like to comment about that. I think Skidmore, this
college, is today, is what it is today, in a large part because of Joe
Palamountain’s presidency. Joe, in my opinion, saved this college. Val died
prematurely, and Joe, who had little institutional experience, he had been
provost at Wesleyan, came and saw what needed to be done in terms of
bringing this campus in this location to a meaningful presence, and I think
he surrounded himself with a good, a great team, and was able to move
forward. I think when he chose to retire and the board hired David Porter, at
the risk of seeming immodest, I think David was able to do what he did best,
which was faculty interaction and support, because he inherited a very good
support team. Dave Marcell and EricWeller, Dave Long, … I was part of the
team, whether history will decide whether I was a major contributor or not
[chuckle]. But that meant that David could rely on those folks to take care of
daily operations, doing the stuff that needed to be done, so that he could visit
faculty in their offices and focus on his vision for academic and
programmatic growth of the college.
LG: You were here at the point when Phyllis Roth took a year, two different
times,
KB: She, Phyllis, was acting president when David took sabbatical, and that was

�for like six months, and then in the interim period after David’s retirement,
in December, she completed that fiscal, that academic year and the first
portion, I think it was, of the following.
LG: From your point of view was that seamless?
KB: Yes, yes.
LG: You might comment on, aside from their different interests and talents that
the various presidents brought, in what ways did their interactions with your
area change … or grow?
KB: Well, Joe was fairly hands off. He described, when we had our first or second
interview, he described his leadership style as sort of a team approach or
what he called a matrix management style. Which meant that the president’s
staff, which at the time I think it was six of us, met weekly around a table
and discussed whatever the important issue was in each of our divisions, and
decisions were made collectively, and if … Joe was the referee to the extent
that one was necessary, which it rarely was, and by the end of the
conversation if, in fact, we couldn’t reach a conclusion, which we often did
in one sitting, we all knew what the marching orders were, I mean, Joe
would say, “yes, let’s do that,” or “let’s take some more time,” or whatever.
And he said, at the time, and there is, in trustee minutes or board books or
somewhere, that the president and the vice president, presidents, were what
was called board appointed officers. That is, he would recommend to the
board the hiring or appointment of the chief academic officer or the chief
business officer or whatever, but the appointment was by the board. Deans
were not. They reported to board appointed officers, and that worked well, I
think, for the times.
Oh, I was very, very impressed by one instance that I can recall very clearly,
that I had, and this was during budget development time. I had an issue, and
I can’t even remember what it was, it might have been in the computing
center, where I needed fifty thousand dollars more than the preliminary
budget figures required. We all talked about it in the room and Dave Long,
VP for external affairs, said, “I can help you with that. I’ll give you fifty
thousand dollars out of my budget.” No great hassle, no … what I would
characterize as infighting, we were part of a team. And we would all meet, I
think it was bi-weekly, one-on-one with Joe, just to talk specifically about
things in our areas. Rarely, unless they were personnel, there was rarely any

�decision made — it was more information exchange and obtaining
perspectives, one to the other. But really the decision making was collective.
I think, erroneously, many people thought that that made Joe sort of aloof
from the operations. He wasn’t, it was just his style.
When David came, again I think he set his priorities as the faculty and
academic programming. We would still have president’s staff meetings. He,
pretty much, continued with the matrix style of operation and the recognition
of a differential between board-appointed officers and other senior members
of the community. There were, to the best of my recollection, no major
personnel changes during the period between David’s retirement and Jamie’s
coming on board that Phyllis had to deal with, in that regard. Essentially it
was, the time when, it was time to go to construction on the Tang. And I
remember very clearly Phyllis being on the top of an excavator with one of
the construction team’s people, coming around a grove of trees, in a hard hat
and leading … But that was what I remember as the most visible nonacademic activity that Phyllis got involved in, I mean new activity.
Jamie was very different, in my opinion she … I don’t know quite how to
phrase it, she didn’t pay as much attention to the notion of separation of
board appointed officers and their roles and responsibilities and others. The
size of the president’s staff increased, Don McCormack was added to the
group … and …
LG: And Don was, at that time?
KB: Don was Dean of Special Programs — had been, for a great long time. But,
not but, his reporting relationship was to Dave Marcell, as Provost, or
whoever the chief academic officer was, as Dave had left at that time to go
to Rollins. But anyway … things, from my perspective, got much more
centralized in the office of the president. She was very hands on, involved in
lots of decision making. …
LG: So the president’s staff had less of a voice?
KB: As a collective, yes, it was much more one-on-one. It was like a wagon
wheel, with Jaime as the hub, the rest of us were spokes, more decisions got
made in her office than in the conference room. I had been at the college for
whatever it was, eighteen or twenty years at the time, had my relationships
with various trustees, that gave me a level of independence that a newer, less

�tenured, not in terms of tenure, but in terms of time, other officers might
have. So like the Vice president for Development or even the faculty, at the
time. So, I mean it was just different styles, and different times, as well.
LG: And what about Phil?
KB: Well we worked together for two years and he was getting his feet under him,
again. He was interested in knowing, housing-wise, I guess, of some of the
things that we were doing, in terms of bond issues, for instance, and things
of that nature. That was the level of his engagement in the Business Affairs
area.
LG: So Karl, in all of that, tremendous amount of change, what was the most
exciting for you, the most pleasant, let’s say?
KB: Well I think in terms of Business Affairs, at the time it was a very eclectic
kind of division. I mean we had dining services and post office and
bookstores and computing centers and so forth and so on. But certainly, in
terms of construction, the design process of the Tang was the most
interesting to me. Again, many members of a community that views itself as
being very inclusive and so forth aren’t aware, I guess, of what’s included in
the bylaws of a non-profit organization. The bylaws of Skidmore, at the
time, and I’m sure they haven’t changed much, said that the Business
Affairs, the vice president for Business Affairs, under the president, is the
one responsible for the design and construction of the buildings and the
facilities. So, I, when David and the faculty, particularly the art faculty,
decided that we should have a museum, and the trustees were not enthralled
with that notion, at the time primarily because their vision of a museum was
a place where you showed artwork, paintings and sculptures and so forth,
and Skidmore couldn’t afford that, given all the other challenges and desires
that it had, and David, working with, must have been Bennie Wise, Phyllis at
the time, and other faculty, determined that this would be a teaching
museum. It would be integrated into the curriculum of the college, and take
advantage of the college’s reputation in the arts, “art” arts, but make sure
that students were there, involved in that facility, as part of their experience,
their Skidmore experience, not just to go and view masterpieces and so
forth.
And so the board authorized us to do a teaching museum, I convened a
group, with recommendations from Phyllis as to faculty members and who

�would be there. We got alumni involved in it, trustees involved, and staff,
and we had a search committee for an architect. And Tad Kuroda was
intimately involved in that and working with Tad was just an absolute joy.
We ended up with Antoine Predock. His name was surfaced by Jim
Kettlewell, who was on the search committee. We winnowed ourselves
down to three architects, the finalists, and Tad and I visited them in their
studios. Antoine Predock, Frank Gehry in California, Predock in New
Mexico and Robert Venturi in Philadelphia. And traveling with Tad, and
these were typically two day visits or whatever, was just an absolute joy.
Both in terms of focus on the questions we were asking of the architect and
so forth, but also spending free time together. We went to a baseball game
out in Los Angeles, for instance, and that worked out very good. Tad was a
baseball fan, a big fan. And we watched the Dodgers play, I can’t remember
whom, but we were up in the cheap seats because we got tickets last. And
the Dodgers had an Asian, Japanese, I think, pitcher who was lightening, he
was just very very good, and we ended up in these upper bleachers and … I
can’t tell you how many, but I bet you there were at least 25, maybe more,
folks there all Japanese or Japanese American. I was the only white guy
there. And Tad just tweaked me … “What’s it feel like to be a member of a
minority group now?” [laughs]. And it was all said in fun you know, in jest
and so forth, but it was just a positive experience.
We then had each of these three architects come to Skidmore, make
presentations in the Surry, and I kept playing my role, and part — one of my
roles was, “We’ve only got six million dollars to fund, to spend. How can
you bring your vision in for six million dollars?” Gehry said, “Oh, it might
be a little more than that,” but he wouldn’t give us a number. Predock came,
and he came at least one, maybe two, days early, met with us and he spoke
with faculty. One of the faculty members who we asked to take him on a
tour of the surrounding area and of the campus was Ken Johnson, head of
the Geology Department at the time. And Gehry was very much into designs
that were organic to the site, and we had a site picked out and a facade that
would blend very much, with colonial kind of construction and it was up
closer to the campus. Predock said no, you don’t … if you want this to be
integral to the campus you need to have it on a path where students go,
they’ll be forced to go by it or better yet through it. And so he selected this
site, made his point, and talked about it growing up out of the ground and it
would have this limestone-like exterior and you could go through it or you
could go over it, and it was just very very exciting. I mean, he had clearly
done his homework. Gehry and Venturi were older guys, whose reputations

�were more well established. Predock had a reputation but it wasn’t on the
same scale. They came in, did their dog and pony show and left. And I
believe, if my recollection is correct, when the search committee came to
make its final recommendation, I think it was Predock hands down. I mean I
cannot remember a dissenting voice there. And working with him and his
colleague, the vendor contractor, was just a joy. One of … Predock would
do these clay models and so forth and I remember looking at one that he
brought up, … and talked about these sloping roofs, “and we’ll plant grass.”
And I said, “no, we’re not going to do that. [laughs] I understand what
you’re trying to do, but I’m not going to ask the physical plant crew to be
mowing roofs. And this in wintertime and so forth and so on.” But just, and
from my, now more just in perspective I think that both the structure, the
museum structure, and the teaching aspects of it and the way it helps to both
inform and deliver the curriculum and students academic experience has just
been a remarkable success. It was a joy to have had a role in that.
LG: Anything else that you want to add?
KB: Well I would say … hiring Barbara Beck as the Human Resources officer
who took, what was really, with no disrespect to her predecessors, sort of a
paper processing operation into a comprehensive Human Resource function
that helped department chairs and faculty with leadership issues and problem
solving. Did a great job in terms of contract negotiations with, seven, at the
time, unions.
LG: Were you involved in her hiring?
KB: I hired her.
LG: Ok.
KB: With some faculty dissent who thought that the person from corporate, GE,
couldn’t be successful in an academic environment. Not true.
LG: Ok. Anything else that we haven’t touched on that you have been thinking
about?
KB: Well, I think that … I can’t quite remember the circumstance, I that that, I
guess when Dave left, Dave Marcell, yes, the range of the number of
divisions that reported, yes, we were going to do away, they did away with

�the Provost title, and it became Vice President for Academic Affairs and
Dean of the Faculty; Dave’s and Eric’s function was combined. There were
then questions about whether, since that sort of had a less diffuse focus in
terms of divisional areas of responsibility, more focused on the faculty and
academic program, what would happen to the various divisions. And Dave’s
was … David Porter said Dean of Faculty would continue to report to the
Academic Vice President, though I think it was Associate Dean at the time,
and the Director of Admissions would report directly to David, Dean of
Special Programs…
LG: David Porter?
KB: David Porter. Dean of Special Programs would report to David Porter,
umm…, oh, Dean of Student Affairs would report to David Porter.
Computing Center would report to me. And one of the things that I argued
vociferously for, in opposition to positions that Michael Arnush and others
took, was, … who was suggesting that the Computing Center be split
between academic computing and administrative computing, with academic
computing reporting to the Chief Academic Officer of the College. I kept
saying, “No, we want one person to be responsible for both areas so there’d
be better coordination and articulation of their vision and their role with
directors of academic computing and administrative computing.” Ken
Hapeman was there at the time, Leo Geoffrion, and Stan McGaughey, and I
said, “I just did not want essentially the same general function, computing,
vying for resources, vying for the same resources. I want one person to make
the case, to be … if they were going to report to me, and ultimately to the
president.” And so we did that and I think that worked out very well and it’s
still the case today with Bill Duffy, and formerly Justin …, I can’t remember
Justin’s last name, being an attendee at the Dean’s staff meetings. So that
portion of the loop was better represented, I guess. I think that, it’s not just
me, it’s the team that was in place with the support of Joe and David in
particular, that the professionalism at the College, in terms of … well the
areas in Business Affairs, and not exclusively, but elsewhere, have just come
leaps and bounds. And I would say, I have said and I would repeat, again at
least for the time that I was privileged to be at the college, that most
members of the Skidmore community have … had no idea how well they
were served by the senior directors in Business Affairs. The Ken Hapemans,
Barbara Becks, Phil Cifarelli, Chris Kaczmarek, umm, we ran into some
turmoil for a bit in facility services but got that squared away…

�LG: Who was running that?
KB: Well when I came it was Bob Jarvis, who did a wonderful job. Colonel
Jarvis! [laughs] So when he retired, which many have said that was the
worst thing he’d ever done, we had some trouble just getting the right focus
and coordination. And ultimately, I decided to outsource the leadership, to
Marriott, which became Sodexo, and so forth, but I understand they are
doing a fantastic job. We insisted that the employees, the … unionized
employees, would remain Skidmore employees, but the leadership would be
on Sodexo’s payroll. But they were every bit as much a Skidmore employee.
If they had to make a choice between what was right for Sodexo and what
was right for Skidmore, Skidmore had to be it. And they were not to wear
their Sodexo uniforms on campus.
LG: So what was Sodexo’s responsibility, again?
KB: Well Sodexo’s role was the leadership of facility services. The professional
staff, the foreman and assistant … director and assistant director, but the line
folks were our …were Skidmore employees. But I would say, you know, all
… and I would take great credit for, well I would take some credit for this in
terms of, at the time, the Business Affairs staff, their professional growth
and leadership and management style all in service of the academic and
student affairs programs at Skidmore College. I think it’s grown; I think the
college is well served by it, not without challenges. I would say, I have said
to, particularly to David Porter when he showed up, when he arrived, and I
said the same to Jamie and I’ve said the same to Phil, shortly after he
arrived, “Skidmore College could afford to do anything it chose to do. It
could not do everything it wished to do.”
LG: And with that, thank you. That was a wonderful ending.
KB: A great privilege. One of the greatest privileges of my life, to work at
Skidmore.
LG: Excellent. Thank you so much.
KB: Well you’re very welcome.

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              <text>Susan Bender </text>
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