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                <text>'[Aerial view of 5 Williams Street, new senior center]</text>
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                    <text>Public Servlc~

..-t;SATORDA'?; ~

As We See it- What~ Your Reaction?

I

'--

Aid for Our Seniors
\

GOVERNOR HARRIMAN'S order creating an interdepartmental committee and his appointment of a special
assistant are a couple of steps in the direction of an orderly approach to the problems of our state's aging citizens. The assistant, a former assistant U. S. Secretary
of Labor, is directed to formulate programs.
The committee appears to be the kind of group the
State Joint Legislative Committee had in mind. In its
1953 report of a five-year exhaustive study of elderly
citizens' problems, the first made by any state, the legislative group recommended an interdepartmental advisory
committee to achieve "a team approach among ~he various
departments dealing with problems of the aged." Also
recommended then was a statewide citizens' committee
on the aged to be a "watchdog on· state programs for the
elderly."
. Now, speakiag in the same vein, the Governor says
lt is necessary that various departments and agencies coordinate their activities. To that end his new assistant
wilt head up a committee to include state officials.
And so the Desmond committee can take satisfaction
in early evidences that the Harriman administration intends to carry out a program for strengthening the selfrespect and dignity of 1,400,000 elderly citizens of the
state. Here is a field in which both parties can work side
by side,
Speaking for themselves are the economic needs of
our senior citizens: 30 percent of the state's families whose
heads are 65 or over have incomes of less than $1,000 a
year; 77 percent of the people 65 or over who live outside
family circles have less than $1,000 in income. Crying out
as clearly for a constructive program are the breaking
spirits and damaged morale of our neighbors in the sunset years. These are needs to which society cannot close
its eyes. This is a problem in which politics can have no
part.

I

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              <text>I Aid for Our Seniors I \&#13;
GOVERNOR HARRIMAN'S order creating an interdepartmental&#13;
committee and his appointment of a special&#13;
assistant are a couple of steps in the direction of an orderly&#13;
approach to the problems of our state's aging citizens.&#13;
The assistant, a former assistant U. S. Secretary&#13;
of Labor, is directed to formulate programs.&#13;
The committee appears to be the kind of group the&#13;
State Joint Legislative Committee had in mind. In its&#13;
1953 report of a five-year exhaustive study of elderly&#13;
citizens' problems, the first made by any state, the legislative&#13;
group recommended an interdepartmental advisory&#13;
committee to achieve "a team approach among ~he various&#13;
departments dealing with problems of the aged." Also&#13;
'-- recommended then was a statewide citizens' committee&#13;
on the aged to be a "watchdog on· state programs for the&#13;
elderly."&#13;
. Now, speakiag in the same vein, the Governor says&#13;
lt is necessary that various departments and agencies coordinate&#13;
their activities. To that end his new assistant&#13;
wilt head up a committee to include state officials.&#13;
And so the Desmond committee can take satisfaction&#13;
in early evidences that the Harriman administration intends&#13;
to carry out a program for strengthening the selfrespect&#13;
and dignity of 1,400,000 elderly citizens of the&#13;
state. Here is a field in which both parties can work side&#13;
by side,&#13;
Speaking for themselves are the economic needs of&#13;
our senior citizens: 30 percent of the state's families whose&#13;
heads are 65 or over have incomes of less than $1,000 a&#13;
year; 77 percent of the people 65 or over who live outside&#13;
family circles have less than $1,000 in income. Crying out&#13;
as clearly for a constructive program are the breaking&#13;
spirits and damaged morale of our neighbors in the sunset&#13;
years. These are needs to which society cannot close&#13;
its eyes. This is a problem in which politics can have no part.</text>
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&#13;
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&#13;
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              <text>An editorial from the Saratogian under "Public Service: As we see it -- what's your reaction? " that describes a new interdepartmental committee and special assistant created to address the issue of aging in New York State by Governor Harriman.</text>
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                <text>A selection of photographs and newspaper article clippings in the Center's collections related to breaking ground on the new center.</text>
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2000s</text>
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                <text>Two photographs from the Saratoga senior center's collection which showcase young adults providing technical advice to seniors.  In the first image, a young map engages with an image.  In the second, seniors and helpers are seated at computers.</text>
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                    <text>American Academy of Political and Social Science
Barriers to the Employment of Older Workers
Author(s): Albert J. Abrams
Source: The Annals of the American Academy of Political and Social Science, Vol. 279, Social
Contribution by the Aging (Jan., 1952), pp. 62-71
Published by: Sage Publications, Inc. in association with the American Academy of Political and
Social Science
Stable URL: http://www.jstor.org/stable/1028796
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�to
Barriers the Employmentof OlderWorkers
By ALBERTJ. ABRAMS

T

HERE are two main types of barriers that hinder the older job applicant-the indirect and the direct.
The indirect type is found in industrial
processes and techniques which exclude
older job seekers though not instituted
primarily to do so. (These include restricted-entry jobs, promotion-fromwithin systems, pensions, unvalidated
medical and psychological tests, timepressure tasks, and certain union regulations.) The indirect type of barrieris
also found in culture bars within and
without industry which have an impact
on industry, such as glorification of
youth, upward gradients, a high-energy
society, and success values based on
job status and monetary return.
The direct type is found in the following: written rules excluding job
seekers over a predetermined chronological age; unwritten rules followed
by hiring or screening authorities to
bar applicants over a predetermined
chronological age; deficiencies of the
older worker, whether in training, adjustability, or preparation for job seeking; and lack of public or private counseling and placement service geared to
older job seekers.
It should be emphasized that barriers against older job seekers are not
peculiar to American industry. There
is evidence that they exist in underdeveloped and agrarian economies as
well as in industrial societies, and in
statist as well as democratic regimes.
The extent and intensity of such obstacles may vary depending upon a
host of factors, such as the significance
of work in the culture, the role assigned
to older persons in the family, and provision of work substitutes; but through-

out the world, employers generally are
not eager to hire older persons.
MEASURESOF FORMALAGE BARRIERS

The resistance of employers to the
employment of older workers is indicated by three post-World War II surveys. A community-wide study of 38
firms employing 62,828 workers in
Rochester, New York indicated that
29.5 per cent of the companies imposed
a maximumage limit "above which new
employees are not ordinarily hired."1
A state-wide survey by State Senator
Thomas C. Desmond, chairman of the
New York State Joint Legislative Committee on Problems of the Aging, disclosed that 39 per cent of 172 companies admitted imposing formal aging
barriers.2
A nation-wide joint survey of 277
concerns by the National Association of
Manufacturers and the United States
Chamber of Commerce in 1949 indicated that 26 per cent of the firms "did
not follow a practice" of hiring older
workers.3
The NAM two decades earlier had
conducted a similar inquiry and found
that 28 per cent of the firms had such
age barriers.4
1Industrial Management Council, Community Survey of Employment of the Elderly,
Rochester, N. Y., Jan. 1, 1948, 7 pp.
2 Albert
J. Abrams, "Industry Views its
Elderly Workers," in Birthdays Don't Count
(Albany, N. Y.: New York State Joint Legislative Committee on Problems of the Aging,
Leg. Doc. 61 of 1948), pp. 152-53.
3National Association of Manufacturers,
Industrial Relations Department Report, Employment of the Physically Handicapped and
Older Workers (New York, 1949), p. 15.
4National Association of Manufacturers,

62

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�BARRIERS TO THE EMPLOYMENT OF OLDER WORKERS

A 1930 study of firms in New York
State concluded that "in approximately
one-quarter of the moderate-sized and
large companies including 40 per cent
of the jobs in the state, the older person
would encounter an insurmountablehiring bar. His chances of being accepted
would be practically zero." 5
Thus over a period of twenty years,
from one-quarter to two-fifths of firms
queried in various surveys have admitted the imposition of direct formal
barriers.
These figures are only suggestive. A
more realistic yardstick to measure the
prevalence of formal age barriers is
the data in job orders filed with public
employment service agencies. A study
made in 1950 showed that in New
York State, of 3,500 job openings 25
per cent had an age limitation; in
Columbus, Ohio, of 3,925 openings 81
per cent had age restrictions for women,
75 per cent for men; in Lancaster,
Pennsylvania of 511 openings 60 per
cent had age restrictions; in Birmingham, Alabama 90 per cent of the openings, and in Dallas, Texas 50 per cent,
specified age restrictions.6
Another measurement of age bias is
the extent to which "help wanted" advertisements contain such restrictions.
A recent analysis of 3,474 job opportunities for males advertised in the
New York Times showed that 38.2 per
cent included an age limitation.7
Public Old Age Pensions (New York, 1930),
p. 24.
5 Solomon Barkin, "The Older Worker in
Industry,"in Report of the Joint Legislative
Committee on Unemployment,
Leg. Doc. 66,
1933 (Albany, N. Y.: J. B. Lyon Co.), pp.
190-204.
6 U. S. Dept. of Labor, Bureau of Employment Security,Older WorkersSeek Jobs, Aug.
1951, 10 pp.
7Walter G. O'Donnell, "The Problem of
Age Barriersin Personnel Selection,"in Personnel (New York: American Management
Association,May 1951), pp. 461-71.

63

PATTERN OF AGE BARRIERS VARIES

It is clear that age barriers are a
pervasive force in industry. However,
the pattern of the barriersvaries widely
from industry to industry, from job to
job, and from community to community. Advertising and public utility
firms are notorious for rigid utilization
of inflexible age requirements. New
industries such as chemicals, plastics,
and aviation customarily impose age
restrictions to a greater extent than
older industries. The age bars are not
as numerous in the service industries
or in service jobs in any industry.
There is a tendency to ignore age restrictions for jobs requiring a high degree of skill, such as tool and die
maker. Large concerns are more likely
to impose age restrictions than are
medium or small firms.
An indication of the different levels
at which age barriers are imposed in
various jobs is seen in the fact that
restaurantswill take highly skilled people like cooks up to 65 years of age,
but waitresses, waiters, and counter
people meet resistance at age 50 or
earlier. Hotel clerks run up against
age barriers at 40. Professional nurses
over 40 find difficulty obtaining jobs on
hospital staffs but can be placed on
private duty. In commercial offices,
the age limit is frequently 35 for women
and 45 for men except in specialized
fields such as legal stenography, insurance brokerage, and sometimes bookkeeping.
CULTUREBARRIERS

The disregardin our high-energy culture for the biological, social, and economic demands of life in the later
years must be viewed as a temporary,
transitional phenomenon. More satisfactory adjustments are being sought
amid rapidly changing values. There

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�64

THE ANNALS OF THE AMERICAN ACADEMY

is developing a planned, conscious effort to re-examine, re-evaluate, and reshape the attitudes and policies of society toward its older people.8 This
issue of THE ANNALS is in itself an

overt manifestation of this conscious
effort.
These efforts clash with our traditional culture values which impede the
hiring of older workers. We are a
nation of youth worshipers. Our national heroes are not philosophers or
physicists, but twenty-year-old baseball
players and teen-age Hollywood stars
whose obvious lack of dramatic powers
is obscured by more obvious features.
Many respectable corporate fortunes
are being made today by successfully
conditioning the public to a dread of
aging. The purveyors of face creams,
liver pills, slenderizingmechanisms,and
so forth hold before us the grim prospect of a wrinkled, obese, ill old age.
Youth, youth, youth! We idealize it.
We crave it. We fear its loss.
How natural that industry should fall
prey to the theme fostered by itself,
and call for workers with "zing,"
"bounce," "drive," "aggressiveness,"
and for women "with looks"!
Age respect has certainly withered
before intergeneration mobility, industrialization, and urbanization. But another restricting force is the exaltation
of upward gradients. Anthropologists
inform us that we value not past success or past eminence but continued
upward achievements. "Going to the
top" is our goal. And once at the top,
we must continue to find new heights.
Confronted with pressures of this type,
the older person is likely to flounder,
become disheartened, deem himself a
failure, accelerate the likelihood of his
8 See MargaretMead, "CulturalContextsof
Aging," in No Time to Grow Old (Albany,
N. Y.: New York State Joint Legislative
Committee on Problems of the Aging, 1951), pp.
48-51.

inability to obtain work, and remove
himself from the labor market entirely.
The gradual disappearance of the
kinship-oriented conjugal family which
provided status, emotional security, and
often work security for the aged is another block in the path of the older
person. In days gone by, "working for
relatives" was quite common among
older persons. The family took care of
the work needs of older people. Today
with the family economy gone, and with
family businesses replaced by corporate
structures, the opportunities for such
jobs are restricted.
CULTURAL
AIDS

There are numerous cultural forces
which are operating to advance work
opportunities for older persons. The
premium we place on autonomy from
infancy to senility forces many older
people into the labor market who otherwise might not seek employment.
Since opportunities for older persons
to be autonomous are less numerous
than such persons, our older adults are
often held in disrepute in the family,
in the commnuity, and in the personnel
office. Increasingly older persons want
to be "on their own." Sociologists
point out that apart from any biological need for activity, paid work becomes
the means of mediating the conflicts
that rage in families when individuals
have feelings toward responsibility for
their parents which conflict with pressures to protect the living standards
and future of their own children.
One of the most hopeful of the current cultural forces is the tendency to
glorify the worth of the individual and
to maximize his opportunities. The
emergence of this culture value will
serve to mold industrial, economic and
policical policies to the advantage of
older men in the labor market.
Other societal pressures operating for
the older job seeker are those which

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�BARRIERS TO THE EMPLOYMENT OF OLDER WORKERS

65

establish work as status, as prestige,
as success, as power. The lack of interhuman associations apart from work
also helps to build up pressure for expanding job opportunities for older persons. There are thus at present conflicting cultural forces in our society
which are stimuli and inhibitors of employment opportunitiesof older persons.

workers. Prejudice against them may
not diminish in a tight labor market,
but its overt manifestations and its
practical impact are lessened. The
prejudice lies simmering, awaiting an
opportunity to steam forth in repressive
age restrictions.
Even in times of labor shortage, defense plants and governmental agencies
will advertise for workers "under 35"
LACK OF JOBS
or "under 45" depending on the type
As obvious as Cyrano's nose, the of position. One recent study, howmain barrier to the employment of ever, indicated that among those 65
older workers is simply a lack of avail- and over, only 17 per cent had been
able jobs. A United States Employ- seeking a job for twenty weeks or more
ment Service survey disclosed that as in a tight labor area, compared with
"unemployment increases, employer almost 29 per cent in an area of very
specifications with respect to age are substantial labor surplus.l2
tightened and the per cent of older
BY
ERECTED OLDERJOB
BARRIERS
workers among the jobless increases
SEEKERS
. .and
if not reemployed at their
Out of the new research on the older
regular work, [the older workers] are
usually downgradedin skill and pay." 9 job seeker has come awareness that he
Similar conclusionshave been reached is one of his own main obstacles.13 He
by studies in various foreign coun- often comes to the task of seeking a job
tries.10 World-wide, the plight of the with little understanding of the nature
older worker varies in intensity with of the project. He lacks skill in merthe extent of employment or the condi- chandising himself-does not know how
tion of the labor market.1l If the de- to carry on an aggressive sales cammand for labor can be broadened par- paign in his own behalf. He may be a
ticularly in areas of high technological poor letter writer. He may be so afchange, declining industries, contract- fected by what can only be described
ing employment, or underdevelopment, as "unemployment shock" that he reolder workers will find it easier to ob- acts in interviews either with overtain work.
timidity or with overaggressiveness. He
However, the condition of full em- often lacks familiarity with the job
ployment will not ipso facto eliminate leads in his field, such as trade direcall obstacles to the hiring of older tories and publications.
9 Robert C. Goodwin, "The Older Worker
Very frequently, the older worker is
in the Labor Market," in Young at any Age
unfamiliar with the principle of con(Albany: New York State Joint Legislative
version. A watchmaker thinks only in
Committee on Problems of the Aging, Leg.
terms of watchmaking instead of any
Doc. 12, of 1950), p. 79.
10 See International Labour Office, Discrimination Against Elderly Workers, Geneva, 1938
(mimeo.).
11Albert J. Abrams, "Discrimination in
Employment of Older Workers in Various
Countries of the World," abstracted in Journal of Gerontology, Vol. 6 (July 1951), supp.
to No. 3, p. 51.

12 U. S. Dept. of Labor, Bureau of Employment Security, Older Workers at the Public Employment Office, Aug. 9, 1950.
13New York State Employment Service
and Division of Placement and Unemployment Insurance, Employment Problems of
Older Workers in New York City, Aug. 1950,
123 pp.

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�66

THE ANNALS OF THE AMERICAN ACADEMY

related precision work. A sheet metal
worker thinks in terms of sheet metal
work alone rather than allied metal
work jobs. This failure to dissect his
own talents properly hits especially
hard at those men who have worked for
years at one single operation which has
become obsolete.
The high obsolescence of machinery
and skills in modern industry and the
increased mobility of industry itself are
severe, real barriers to the employment
aspirations of older persons. They
often serve to leave older workers, with
long experience on a single job or single
machine, high and dry. The pace of
modern production lines often is not
attuned to reaction timing of aging
nervous systems.
Experienced counselors are familiar
with the reactions of older men with
stable work histories who are suddenly
cast out of a job; the counselor often
finds that "time purges unrealistic demands," but it is a harsh cure.
The worker whose production is declining imposes his own barriers when
he refuses to recognize his own failing
capacities and adjust to them, when he
refuses to accept work of lower prestige
or status, lower skill, or lower pay than
he has been accustomed to in the past.
Many men resist wearing hearing aids,
glasses, or other appliances which would
enable them to remain on the job or
expedite their adjustment to a new job.
They often fail to realize that they
would be much more likely to obtain
employment if they searched for work
in plants that are out of town or uptown instead of downtown, or if they
would consider split-shift jobs.
When the older worker is "set in his
ways," when he obviously has a knowit-all attitude that alienates younger
supervisors or other associates, when
he suffers from emotional disturbances
which may be related to climacteric
changes, family difficulties, or other

factors, he is obviously his own barrier.
Sometimes women resist brushing up
on old skills when they re-enter the
labor field after years of layoff to raise
families, and find difficulty obtaining
work such as bookkeeping,stenography,
typing, or photography.
Many of these obstacles fortunately
can be prevented or overcome. The
older workers can themselves block development of many of these self-made
barriers or can be aided in skirting
them through the aid of skilled employment counselors.
INDUSTRY OBSTACLES

Many of our foremost production
executives argue that hiring older job
seekers means increasing production
costs. Mr. Charles E. Wilson, shortly
before leaving General Electric Company to become Director of Defense
Mobilization, informed the Desmond
Committee that "keeping older people
with diminished capacity in the labor
force tends to raise costs appreciably
and reduce efficiency." The coupling
of "older people" with "diminished capacity" is significant, as one of the
dominant stereotypes in industrial
thinking is the linking of older workers
with decreased production. However,
there are no data which indicate that
older men generally produce less than
younger men, or that younger men can
keep pace with older men on certain
types of jobs, or that older men cannot keep up with younger men on other
types of jobs if permitted to sit rather
than stand, or if permitted occasional
rest periods.
On the contrary, a Desmond Committee survey showed that nearly threefourths of the firms reporting indicated
that older workers produce as much as
younger workers. A NAM survey indicated that one-third of the reporting
concerns felt that the quantity of work
of the older person was greater, and a

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�BARRIERS TO THE EMPLOYMENT OF OLDER WORKERS

majority of them believed that the
quality of work was superior.
Nonetheless, there is widespread belief in management circles that since
our Americaneconomy is based on lowcost mass production, this conflicts with
the hiring of older job seekers. Closely
associated with this concept is the
rationalization that younger men are
needed for competitive strength. "We
need young, hard-hitting, aggressive
employees," the employer says, "if we
are to compete successfully." The
values of mature judgment, experience,
and know-how are rarely equated with
"drive," "pep," "dynamic personality."
Pension and compensation rates
Pensions may indeed prove costly,
when older men are hired. For example, a single premium for a newly hired
40-year-old who is to be retired at 65
with a $100-a-month annuity may cost
a firm $6,823; for a 55-year-old,
$10,623; for a 60-year-old, $13,860.14
While these figures are approximations,
and will vary depending on the type
of pension arrangementset up, they indicate that the penalty for hiring an
older worker under current pension systems may be felt keenly; this is not
likely to be true, however, of pension
systems operated on a cents-an-hour
basis which disregards the age of individual employees.
Mr. William White, president of the
Delaware, Lackawanna and Western
Railroad Company, recently informed
the Desmond Committee that since pension plans usually require long periods
of service to qualify for annuities, concerns are hesitant to hire those who will
not benefit from the pension plans because of an insufficientnumber of years
14 Assumes a 214 per cent interest rate,
based on 1937 standard annuity mortality
rates, set back one year and loaded 8 per
cent of gross.

67

remaining before compulsory retirement. Firms are reluctant to hire shortterm help who will be retired on a pittance. Mr. Eugene Holman, president
of Standard Oil Company (New Jersey), emphasizes that pension plans
which require workers to serve a long
number of years with a particular concern "introduce inflexibility into the
labor market and discourage the hiring
of older employees."
There is no conclusive evidence that
workmen's compensation rates generally go up as older men are hired.
Senator Desmond assails this contention as "a myth of management," conjured up from isolated cases of large
compensation awards granted in instances of injuries to older men. He
reports:
show that while accidents
Investigations
tend to be more severe amongelderlyand
the duration of disability longer, older
workerstend to have fewer accidents,and
are less likely,due to theirknow-how, be
to
burned,crushed,cut, punctured,or lacerated on the job. Too, the rate-making
process does not take into account age.
Adoptionof so-calledSecondInjury Laws
tends to reduce the risk of employersin
hiringolderpersonswith disabilities.
Other personnel policy factors
Another frequently expressed reason
for barring older job seekers is the need
to maintain a balanced labor force.
Since many American companies do
keep in their employ workers of many
years' seniority, they sometimes fear
permitting entry of newcomers in the
upper age brackets, as tending to an
overload of aged.
"But if we hire older men we will be
cutting down job opportunities for
youth. Youngsters have to be given a
chance too." This lament is often
heard. It is based on the questionable
assumption of a restricted job pool.

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�68

THE ANNALS OF THE AMERICAN ACADEMY

Furthermore, there are many jobs
youngsters do not want or cannot fill,
such as dead-endjobs, monotonousjobs,
technical supervising jobs. Nonetheless, the youth-versus-age conflict is a
very real restrictor of job opportunities
for older workers.
Many companies cite their policy of
"promoting from within" as seriously
restricting their ability to hire older
workers. Entry jobs are restricted to
low-pay, low-skill posts, such as office
boy, sweeper, and junior clerk, and it
is expected that persons filling those
jobs will be promoted through the ranks
in accordance with an industrial career
system. For the company this is expected to build a "team spirit" and
"better morale," which in turn are expected to lower turnover and step up
production. The inflexibility of these
promotion systems which bar entry of
high-level talent of mature years and
conflict with the realities of an aging
labor force calls for re-examination.
Even when a company does not have
a rigid promotion-from-within policy,
there is often a feeling that the "family
spirit" within the plant cannot be developed in workers hired late in life.
Among the main impedimenta to the
hiring of older workers are a host of
unverified premises. For example, a
recent study in the needle-trades industry disclosed these attitudes: "Old people think they know everything and insist on doing things their own way";
"they're sick too often"; "they can't
get along with younger workers"; "old
people can't turn out enough work";
"they're going to retire soon on pensions, and we need workers who will
stay on the job"; "they can't get
around fast enough"; "they can't stand
on their feet too long"; "you can't ask
old folks to do heavy work."
The validity of many of these attitudes is questionable; all cry out for
scientific analysis and verification. But

that they compose a very formidable
barricade to the older job seeker is
unquestioned.
EMPLOYMENT TECHNIQUES

Recent inquiries have shown that
older job seekers are commonly given
little consideration in public employment agencies. Experiments in the
United States and Canada have indicated that when special attention is
given in the form of counseling and
extra placement efforts, twice as many
older persons obtain employment as under usual procedures. Until the public
employment service is financially enabled to provide the necessary personnel to give special service to the 40plus group, and until federal funds are
allocated to the state employment offices on a work-load basis, the older
worker will continue to meet his first
barrier to a job when he steps into a
public employment office.
At the plant, a magnificent array of
pseudo-scientific medical and psychological tests authorized by personnel
directors who confuse the apparatus of
science with science itself adds to the
obstacles that lie in wait for the older
man or woman who seeks a job.
The medical job-screening examinations, for example, are rarely related to
the job that is available. Too, they
aim to ferret out disease rather than to
assess health status or ability to work
in relationship to a specific job. Industrial physicians are primarily doctors,
and, as such, are disease hunters, rather
than physiological experts capable of
determining with precision stamina and
and health status. Cardiac specialists,
for example, constantly complain of
medical generalists in industry who
simply are unaware of the work tolerances of a job applicant with a heart
impairment. The physician attached to
a small plant in particular is likely to
be wholly unfamiliar with job demands.

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�BARRIERS TO THE EMPLOYMENT OF OLDER WORKERS

69

Psychological tests of personality or ployment of the older worker is the
aptitudes generally have been validated lack of job analysis data which would
on younger persons-college students give management an accurate picture
for the most part. No one knows of the demands of each job. These,
whether they are at all valid for older used in conjunction with physical depeople; in fact there are a number of mands data, could be utilized to place
reasons to doubt their applicability to older workers in jobs for which they
older persons. They are often unmean- are suited.
Is it in the very nature of our indusingful to older persons who are not
test oriented, as are young people who trial society that our older workersmust
have been tested and retested from be discarded and thwarted in their efelementary grades through colleges. forts to obtain work? There is no inThe tests are often unrelated to the dication that there is anything inherent
specific job opening. They may impose in a complex, mass production economy
time-pressure limitations that are not to prevent the hiring of older workers.
imposed by the job itself. The presi- Some large companies, such as Eastdent of one concern which utilizes psy- man Kodak and Endicott Johnson, do
chological tests to screen job appli- hire older workers successfully. The
cants informs me that he has come to main obstacle is lack of data, lack of
appreciate the deficiencies of the test research, lack of knowledge. Stemming
when dealing with older persons, and from these are obstacles of attitudes
so automatically upgrades scores of and prejudices. Machines can be
the 40-plus applicants! "Evaluation adapted to gray-haired men, and grayof the work ability of older persons is haired men can be adapted to maless simple, is less adapted to routine chines. But when the foe is not maprocedure, and requires more time and chines but ignorance and prejudice, the
consideration," one investigator points task is much more difficult.
out.15
BARRIERS BY UNIONS
When hiring is done at the gate, individual prejudices against older men
The barriers imposed by unions to
block their obtaining an equal chance the hiring of older workers are largely
at jobs. When the hiring or screening of an indirect nature and have not been
is done in the personnel office by crew- given thorough, critical analysis.16 The
cut, bow-tie juveniles fresh out of col- older worker is one of labor's constitulege, the older worker is often at a ents, hnd the unions are, it may be
serious disadvantage. Dr. Irving Lorge assumed, just as likely on the whole to
and J. Tuckerman of Columbia Univer- seek to promote his interests as is a
sity Teachers College have conducted California Congressmanthe interests of
research which indicates that even a Long Beach taxpayer. Union pressophisticated individuals such as gradu- sures for old-age insurance, corporate
ate students of psychology have ab- pensions, medical benefits, seniority,
sorbed prejudices against older job ap- and full employment have operated to
plicants.
protect the older person. However,
One of the major obstacles to the em- the interest of unions in the older
worker varies considerably depending

15 Arthur
J. Noetzel, Jr., Personnel Administration and the Older Worker (Cleveland:
Welfare Federation of Cleveland, Occupational Planning Committee, Jan. 12, 1951,
mimeo.), p. 6.

16 A preliminary analysis is contained in
Albert J. Abrams, "Unions and the Older
Worker," in No Time to Grow Old, op. cit.
note 8 supra, pp. 119-44.

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�70

THE ANNALS OF THE AMERICAN ACADEMY

on a host of factors such as age of
union members, age of union leadership, nature of the industry organized,
and stage of unionization achieved.
One of the obstacles to the hiring of
older workers is the refusal of many
unions to permit workers of declining
abilities to be downgraded in pay or
position. Sixty per cent of the international unions reporting to Senator
Desmond in one survey said they permitted older workers to take lowerrated jobs at lower wage rates, 30 per
cent that they refused to allow such
downgrading,and 10 per cent that they
left the matter up to the locals. All
of the internationals reporting, with
the lone exception of the International
Typographical Union, refused to permit
older workers to remain at their same
jobs at lower wage rates if unable to do
a full day's work. Managementreported
that even when union rules permitted
downgrading, in the actual give and
take of collective bargaining, the labor
leaders strenuously opposed such moves.
Unions with closed shops or hiringhall arrangements reported they were
able to combat management barriers
against hiring older workers quite effectively by controlling the employment referrals. However, where unions
utilize work permits and older men
seek to switch from one skill to another
or from one industry to another, the
man of mature years is likely to run
into severe obstacles.
Some unions have been loath to open
up entry jobs for older persons which
would enable them to get a foothold in
plants. Older workers coming to a
plant for work are sometimes confronted with the regulation that they
must start as apprentices to obtain employment, but they are too old to start
as apprentices!
Thirty per cent of internationals reporting to Senator Desmond stated that
they placed some bar in the way of

part-time work for retired union members. The exploitation of homeworkers
in the early decades of the twentieth
century and fear of the tearing down
of wage structures have led to a refusal to reopen the question to permit
homebound elderly people to earn a
living and to enable many on old-age
assistance roles to gain an income.
One of the barriers imposed by
unions in the past has been an understandable subordination of interest in
the older job seeker to the larger
issues of higher wages, union security,
and better working conditions. Even
today, some union leaders are prone
to dismiss the problem of the aged job
seeker as an insignificant but inseparable aspect of the issue of full employment. However, many unions are
beginning to recognize that their constituency is aging, and that the problems of older job seekers, while akin to
those of all job seekers, are often
unique, and demand careful consideration and prompt action.
PROGRESS
BEING MADE

The barriers that block the employment of older persons are formidable
but not insuperable. They are being
slowly penetrated.
The National Association of Manufacturers, the National Industrial Conference Board, the American Management Association, and the United
States Chamber of Commerce, have
conducted surveys or educational programs. Both the American Federation
of Labor and the Congress of Industrial Organizations,as well as some independent internationals, have assigned
personnel to explore this area and to
help promote the hiring of older workers. Foundations are beginning to allocate funds for basic and applied research. At many universities, including
Columbia, Cornell, and the universities
of California, Minnesota, Wisconsin,

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�BARRIERS TO THE EMPLOYMENT OF OLDER WORKERS

and Chicago, research in this area has
started.
Governmental agencies are undertaking research, education, and service
functions. The Federal Security Agency's Committee on Aging and Geriatrics, the United States Bureau of Labor
Statistics, and the Women's Bureau
are stimulating or engaging in research
and education. The United States Bureau of Employment Security has undertaken fundamental research and has
issued a manual on counseling older
job seekers. Research on capabilities
of older workers has been underway
for some time at the Gerontological
Division of the National Institutes of
Health. Significant studies of skill and
age are being made from grants made
to Cambridge University by the Nuffield Foundation.
Private groups such as the National
Committee on Aging have set up special task forces to promote the interests
of older workers. The National Planning Association, the Twentieth Century Fund, and other such groups are
making contributions to understanding the gray-haired man who comes to
the factory gate in search of a job.
Newspapers, magazines, radio, and television are beginning to do an effective
interpretative job of employer and employee problems in this field.
On the state level, the New York
State Joint Legislative Committee on
Problems of the Aging has pioneered
in development of programs in this
field. Massachusetts by virtue of a

71

1950 law has become a testing ground
for the efficacy of the approach of the
Fair Employment Practice Committee to banning discrimination against
older job seekers. Many other states
are turning their attention to this field.
In Schenectady, Syracuse, Cleveland,
Indianapolis, Portland (Oregon), Chicago, and Los Angeles, local community groups are seeking to improve the
opportunities of older job seekers to
obtain equal consideration in employment. Forty-plus clubs are active in
obtaining work for older executives.
The goal of all these efforts is to assure an opportunity to obtain work for
all older men who want work and can
be fitted for work. The mental blocks
of attitudes and myths can be smashed.
Research and education will overcome
the barriers of myth and ignorance
that strengthen stereotypes about older
workers and block sound personnel procedures. The barriers that stem from
lack of technical tools, such as suitable
testing apparatus and training facilities,
will be overcome as money, time, and
personnel become allocated to the task.
New experiences in utilizing an aging
work force will speed up acceptability
of older persons by industry. And since
the product-older men and womenis constantly being improved by better
education, better medicine, and better
living conditions, there is every reason
to believe that in the not too distant
future when a 40-plus or 60-plus job
seeker applies for work his birthdays
will not be counted against him.

Albert J. Abrams, Newburgh, New York, is director of the New York State Joint
Legislative Committee on Problems of the Aging, acting chairman of the employment
section, National Committee on Aging, and research associate to State Senator Thomas C.
Desmond. He has been chairman of the employment section, President's National Conference on Aging, director of the New York State Joint Legislative Committee on Nutrition, director of the New York State Trichinosis Commission, staff director of the New
York Senate Committee on Affairs of Cities, and assistant to the
Mayor of West New
York, New Jersey. He is editor of No Time to Grow Old (1951), Young at Any Age
(1950), Never Too Old (1949), and Birthdays Don't Count (1948). He has written
articles on government for lay and professional journals.

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                    <text>flnt president of the club, 1econd from left, was the ln1talllng officer,
who inducted the following, proceeding, left to right, Mn. Edna
Hogan, president; Dominick J. Lambert, vlcepresident; Mn. Lam·
bert, secretary, and Mn. Anne Dicklon, treuurer.

GOLDEN AGE CLUB INSTALLS-Officer1 of the Golden Age Club
were Installed at a dinner meeting Wednesday night at the Presby·
terian Church. Everett V. Stonequlst, left, of the Skidmore faculty,
was the master of .:eremonies. Norman L. Ritchie, a founder and

Mrs. Edna Hogan Installed
Golden Age Club President

Law Day Reminds Citizens
Of Rights,Dutie_s,Sherman
Say.

Mrs. Edna Hogan was installed Joseph Tarantino, whose father is County Judge Richard J. Shent1an In this connect.i&lt;Jn Hid that th
he
as president or the Golden Age Club a member of the club, and Albert praised the setting aside of May 1 judge and ooherofficers of bhe COIJTI
at a dinner meeting Wednesday in K. Braim, local lawyer. Tarantino at Law Day in a statement Thurs· including the jurors share ~he n
the serviee rooms of the Presby- and Braim· repre.5ented a group of day at a special term of County
ibil't
f
' .
t
tl
1Y
terian Churoh. Norman L. Ritchie, local men who made possible
C,ooi,t.
_
spc_ms o p~ervmg, s reng
first president of the club and one program presented at the dinner.
Not.mg that it was the first enmg, and passmg on to futu11
of its found«s, inducted he~ for her
The special guests congratulated national observance of its kind, generatioos our judicial systen
second term. _Second president of the olub on i.t.saccomplishments and Judge Sherman reminded tnat "the which unconditiooally guarantees
the club esta:bl~
three years ago wished it ~uocess.
pul1)0Se is to~
every citi~'s
equal justice under law." He said
1
was Mrs. M!11" B~eman.
e
. The Rev. Howard R. Foye, Pres- ~warertess 0 ! the r1ghts and pnv- that this was a guarantee of our
Other officers mstaMed were. byterian pastor gave the invoca- deges he enJoys by reasoo of our
.
.
..
vicepresident, Dominick J. Lam- f 10
.
•
system of law and court." He added heritage as Amer1c;m c1Uzens.
end that "it is designed to strengthen
Urging that all citizens .rededicate
bert; secretary, Mrs. Lambert, and :·
Cl
St k
g
ctirs_. ar.a Judi~ s~nV selavnds the nation's dedication to the rule themselves to the task of passing on
treasurer, Mrs. Anne Dickson.
I:!•
ist , ohat rman se 1 .. • meedish
e ons S
ng
arm "L • of law to the foundation of our to , .. Ct zens of t omorrow t h
.
E verett V. ......onequ
.
.
..,e 'ti
of the department of ~iology
at ~ 8
w G'ft
society."
t
heritage of liberty under law, h
Skidmore, was . the master of cere- B
,,,rd se· ! ~ M
~..... t Remi,ndi""' that "freedom under said that to keep this ideal alive ·
.
mgmg. . t rs. nuuer the 1aw is .,,. of the greatest bless- th'lS era of diet.ators, " we n eed t
morues. He was introduced bY Mrs . Hrown Id
f' ....
and M
ooe
Hogan, w~ we!corned the guests. st:t: ie s~tc~::15
:.Sweet a~ ings that ean be bestowed u,pon sa~e passi~te
love of liber
~:~ said t1fit eve1;;;l~:! Low." Both are members of the mankind," Judge Sherman said, d~tcr~
.to d1~~I. re~pectda l
.for
.vme gm nee w
.ar in 8 sma way
~ club
however, "that it is something for ~ . at II m 1
be believes the Golden Age Club 1s
·
.
which we . must
continuously msptred our plOlleer forefathers
the begimiing-of a great movement.
Mrs. Foye played the piano ac- tru 1 ..
found this free nation as an exam
~augh- s gg e.
to liberty loving people ev&lt;
He pointed out that with the i,n. companiments for her Nin:e
erease In the average span of life we ters, Betsy, flute; Peggy, violin, and Cites Critical Period
where.
ere becoming a nation of older Susan, ceHo. Thek numbers were Noting that during this critical --~
pe1'90DS.He said that, while the "Trio Sonata in D minor" by Tele- period of history "when Jaw is
-energy and enthusia/m of youth are mann, and "AJilThrough the Night." flaumed or perverted m some of
important, $0Ciety needs the judgJames Gosch, principal of the the countries of the world," Judge
ment and wisdom CKolder people. Zoller School in Sehe..ectady, pre- Sherman added that "it is particuSpecial guestsincluded Mayor sented a program of magic. Mem- larly appropriate that the people of
end Mrs. Addison Mallery, Miss bers of the audience who assisted Amerioa should proclaim anew their
Kathryn H. Starbuck of the Spa him were William Owen, Joseph dedieatioo to its great principles."
Authority; Mrs. Joseph Lebowich, Christopher, Betsy, Peggy and Susan
"This is the first time," he said,
executive secretary of the Friendly Foye and another member of the "that the nation has set aside a day
Red Door; Mrs. Leland Cooley of club. His program was riimaxed by to honor llhe law and what it has
~.
who assisted in the or- a cooking lesson which resulted meant and can mean to Americans,
,anization of the loeal club; Miss in the appearance of Peterkins, a yet Jaw is the intangibte foree that
oatherine Keogh, dh'ector of guid- Dutch rabbit.
makes freedom and progress posance in the public schools, who rep- The chicken dinner was prepared sible."
resented C~ude VanWi~, superin- by a committee of Pre9by1e1"i~ He explained that law brings
tendent; MISSBeverly Field CKthe women, Mrs. James Krumal, chair· order into the affairs of men, enM-r~ Harry Bennett, Mrs. ab}ing them to lift t:hei,r sights
..
Skidmore facu~y; M_rs.A. V. Des ~;
Forges, executive director (ff. the R~x~ G~f1ths and Mrs. James above mere survival. At the same
.
Sarttoga County Health Assoc18*n: ZeJStng. Grr-lsfrom
Y served.
wne. oontinued, it giws the inlie
dividual citizen security tpat he
o'therwise could not obtain and it
also protects the family ,and other
organized groups. "It is the cement
that holds our society together," he
said.
"The Judges of our court-from
the lowest to the highest are subject to conlrol ,ooly by the law of
lhe land and are accountable only
the1r own consciences and to
!mighty God," he said.

tw

:°~ ..~1

I

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                    <text>Pensions are Not Enough: The Individual Company and Its Older Workers
Author(s): Edwin Shields Hewitt
Source: The Journal of Business of the University of Chicago, Vol. 24, No. 2 (Apr., 1951), pp.
127-140
Published by: University of Chicago Press
Stable URL: http://www.jstor.org/stable/2349911
Accessed: 01-11-2015 14:05 UTC

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�PENSIONS ARE NOT ENOUGH: THE INDIVIDUAL
COMPANY AND ITS OLDER WORKERS
EDWIN SHIELDS HEWITT AND ASSOCIATES"

SOME employers have provided of society of a policy of retirementat age
who
a pension plan for their employees
consider that they have met the
problemof their older workers.Actually,
in the light of present knowledge of the
individual needs of older workersand of
the implications of an aging population
fromthe viewpointof both the individual
company and the economy as a whole,
private pension systems should be considered as merely one approach to the
problemof older workersin industry.
CHANGING POLICIES ABOUT RETIREMENT
I930-50

Ourthinkingabout the problemof the
aged has undergoneconsiderablechange
within the last two decades. Because of
the changing age distribution of the
population and the growing percentage
of the population over sixty-five, considerable thought has been directed to
the problem of the older worker.During
the decade of the thirties wide-scaleunemploymentled to agitation for compulsory retirement of workersat age sixtyfive as a device for making room for
younger workers. The enactment of a
national system of compulsory old age
insurance and a supplementaryfederalstate program of old age assistance for
the needy aged gave promiseof a partial
solution of the problem of financial insecurity for those over sixty-five.
The desirability from the viewpoint

sixty-five or even earlierand the advantages to the individual worker of a
period of well-earned rest and leisure
were generallyaccepted. It was assumed
that the availability of old age benefits
would give each worker an opportunity
to choose between continuingto work or
retiring from the labor force. It was expected that, given such a choice, most
workerswould prefer to retire.2Such an
expectation was, of course, based upon
the assumption that old age benefits
would be sufficient for the support of
aged workers.
The war years, with changedeconomic
conditions, brought modificationsin attitudes and practiceswith respect to the
employment of older workers and the
policy of compulsory retirement. Manpowershortagesopenedthe door to older
workers. Industry, which had for some
time discriminated
against olderworkers,
now hired older persons and urged retired workersto return to the job. Many
older persons who had stopped work
gladly applied for new jobs or returned
to their old jobs.
During the war years, because of the
restrictionson wage increases,becauseof
tax incentives, and because profitable

business made it easier for those selling
pension plans to convince employers of
their desirability, many employers established pension plans.
In the postwar period many of the
by
This reportwas prepared the staff of Edwin
older persons who were employed were
Shields Hewitt and Associates of Chicago, indeI

2 William H. Stead, "Trendsof Employment
pendentanalystsand actuaries,underthe direction
in
recently Relation to the Problemsof the Aging," Journal
of Sydney B. Scoville, directorof research,
Universityof Chicago.
assistantprofessor,
of Gerontology,IV (October, I949), 294.
I27

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�I28

THE JOURNAL OF BUSINESS

reluctant to retire, and the high level of
economic activity made it possible for
many of them to remain productively
active. Even with an economy operating
at peak levels, however, many older
workers
wereunableto find employment.
This situation, along with the rise in
prices and the consequent minimization
of the real benefits provided by the old
age insuranceprogram,led to increased
pressurefor enacting amendmentswhich
would provide more substantial old age
insurancebenefits and, in the absence of
such amendments,to increasedpressure
for private pension plans to supplement
social insurance. The acceptance by
certajn strong labor unions of pension
benefitsas a presumablynoninflationary
economic gain and the decision of the
National Labor Relations Board requiring employers to bargain collectively on
pensions and benefit plans accelerated
the trend toward the establishment of
retirementplans.
In the meantime the medical profession had turnedits attention to the growing problem of chronicillness and physical and mental impairment among the
aged. Psychiatrists, interested in the
mental health of the aged, saw clearly
the severe emotional stress induced by
premature retirement and the possible
disastrouseffects upon the individual of
compulsoryretirement. Social workers,
in daily contact- with aged persons in
financial need or with emotional difficulties, were concerned about the need
for individualizedtreatment of the aged.
Psychologistsstressed the need for using
the conceptsof physiologicaland psychologicalage ratherthan chronological
age,
as a basis for hiring, retaining, and
retiringworkers.
Threemajorquestionswere repeatedly
raised: (i) the effects of compulsoryretirement upon aged persons who were

psychologically unprepared for retirement; (2) the growing economic burden
of the support of the aged whether
throughsocial insurance,private pension
plans, or other means; (3) the effect upon
society and the economy of the lost productivity of many workers forced or
encouraged to retire at sixty-five or
before.
A growing body of knowledge based
upon medical research concerning the
physicaland mental problemsof the aged
has changed long-standing concepts
about the desirability of retirement for
all those who reach a designatedchronological age. Growing concern about the
economic as well as the personal effects
of compulsoryretirementhas led to considerableexaminationof the problemand
to attempts to enact legislation to prevent discriminationagainst the aged in
employment.
One of the most active groups interested in the problem, the New York
State Joint Legislative Committee on
Problemsof the Aging, in its I949 report
noted five basic shortcomingsin current
employment practices concerning the
aged:3
Wide-scale
prejudice
againsthiring workers
overforty-five
of
2. Compulsory
retirement workersat sixtyfive withoutregardto their ability to work,
need to work,or desireto work
facilities in govern3. Lack of job-counseling
mentorindustry
4. Inadequacyof existing industrialpension
plans which sometimesthwart the employmentof the elderly,fail to providesufficient
sumsto coverthe cost of living, and provide
little protection the oldperson
for
whowishes
to changeemployment
beforeretirement
age
workin
5. Lackof job analysisor classification
into
industryto fit elderlyworkers jobs they
can do profitably
i.

3New York State Joint Legislative Committee
on Problemsof the Aging, NeverToo Old (Legislative Doc. No. 32 [I949]), p. I3.

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�PENSIONS ARE NOT ENOUGH

Some of the reasons given by employers for their failure to hire older
workersdo not stand up under examination, as they have no basis in fact or are
basedupon exaggeratedor unusualsituations. Some of the reasons for failure to
hire older workersfollow.
ratesgo up
i. Workmen's
compensation
are
whenelderlyworkers employed.-This
belief has no basis in fact, since age does
not enter into the determination of
workmen's compensation rates. In the
main, rates are determined by the relative hazardsof the industry and the accident experience of the individual company. The formula for determining the
premiumrate does not considerthe type
of personnelinvolved, nor does the insurance contract say anything about the
age of the workersemployed.
2. Older workersare subject to higher
otherworkers.
accidentratesand endanger
-As a matter of fact, accidentfrequency
rates tend to declinewith advancingage.
Although older workers are involved in
fewer accidents, the duration of the period of disability tends to increase with
age. Thus the accidents sufferedby older
workers,while less frequent,are likely to
be more severe, and the healing process
is slower. According to Dr. Nathan W.
Shock: "The diminished accident rate
for older workersmore than counterbalances this longer healing period so that,
in general, it may be concluded that
older men have proved less expensive
from the standpointof accidentcost than
younger men."4One survey in this area,
made by the U.S. Bureau of Labor Statistics during the war, showed that disabling injuries (those involving a permanent impairment or disability for work
for at least one -full shift) occurred
4 Nathan W. Shock, "Older People and Their
Potentialities for Gainful Employment," Journal
II
of Gerontology, (April, I947), 99-IOO.

I29

slightly less frequently among workers
over fifty than among those under fifty,
while handicappinginjuries (those which
usually requireonly first aid) were much
less common at age fifty and over than
in the younger age groups. Once injured,
however, older workers generally took
longer to heal.5
3. Elderly workers cannot produce so
much as younger workers and are not so

profitable.-Nathan W. Shock, in discussing the alleged reducedproductivity of
older workers,states:
Since there are few occupations in which a
substantial number of workers are employed on
work of equal difficulty, the speed of which is
governed by the worker himself and for which
individual production records are available, it is
almost impossible to determine the role of age in
industrial output. However, on the basis of our
physiologic knowledge, it seems probable that
work output may diminish in older workers.
Hence it is important than an educational program be instituted which will make it possible
to place the older worker in positions where
speed is of lesser importance.6

Ewan Clague, the United States commissioner of labor statistics, lists reducedmuscularstrength, slowerreflexes,
decreasedkeenness of sight and hearing,
and various chronic disabilities as the
most obvioussourceof difficultyfaced by
older workers because of physiological
aging. He adds, however, that the extent of physical impairmentis exaggerated in popular thinking:
Many of the physical changes associated with
age not only tend to occur more slowly than
we once supposed, but also interfere less than
5 Max D. Kossoris, "Absenteeism and Injury
Experience of Older Workers," Monthly Labor Review, LXVII (July, 1948), I7-I8; gee also Ewan
Clague, "Some Industrial Aspects of Aging"
(address before the tenth annual Congress on Industrial Health, sponsored by the Council on Industrial Health of the American Medical Association,
New York, February 2I, I950), p. 8.
6

Shock, op. cit., pp. 99-I00.

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�I30

THE JOURNAL OF BUSINESS

we would expect with performance on the job.
There is evidence, for example, that experience
on a given job often tends to maintain the particular kind of vision that the job demands
after other visual functions become impaired.
Moreover, . . . many an oldster has keener
hearing and better vision than an average man
twenty or more years his junior.7

Claguebelievesthat the often mentioned
psychologicalaccompanimentsof aging,
such as reduction in learningspeed, lessened adaptability to new ways of doing
things, and the tendency to become unco-operative in ordinary working relationships, are also often overestimated.8
there is a generalfailureto
Furthermore,
that many older workersexunderstand
cel in jobs requiringlong training, experience, knowledge, and skill and have
positive qualities of dependability,judgment, and loyalty. Accordingto Thomas
C. Desmond, the chairman of the New
York committee, the older worker has
four basic advantages over the younger
which
employee.He has moreexperience,
motions; he is less ineliminateswasted
clined toward outside distractions;he is
more conscientious because of his long
service and mature attitudes; he appreciates his workmore and tries harderbecause he has more at stake than the
neweryounger employee.9In many jobs
at the professionaland manageriallevel,
maturity is an asset. This is also true in
many of the skilled crafts and in certain
types of service jobs where reliability is
especially important.'0Thus in factory
production,where speed is often an importantfactor, the older workermay not
be able to hold his own on an assembly
I

Clague, op. cit., p. 7.

8Ibid.

9 Thomas C. Desmond, "Industry Needs the
Older Workers," in New York State Joint Legislative Committee on Problems of the Aging, op. cit.,
p. 96.
IO Clague, op. cit., p. 8.

line. On the other hand, among professional people, the older worker may be
very successfulbecause of his experience
and maturity. Ewan Clague points out
that it is between these two extremes, in
the vast numbers of intermediate situations, that prejudiceand misinformation
appear as serious complications in the
older worker's employment problems."
4. It is unprofitableto invest in the
training of older workersbecauseof the
short work-life-expectancy.With increasing life-expectancy, many persons
over fifty-five or sixty have a considerable number of years ahead of them in
which they will be well able to continue
as productiveworkers.The man of sixtyfive has an expectancy of over a decade
more of life before him.
5. Thereis an increasedlaborturnover
among older workers.-Actually, the reverse of this is true. The increasein stability of older workersis of considerable
importance to industry, since the training of new employees is often very expensive.

6. Thereis increased
absenteeism
among
older workers.-In the population as a
whole, there is more illness among older
persons than among younger. On the
other hand, in a survey made during the
war by the Bureau of Labor Statistics of
absenteeismrates by age groupsin manufacturingindustries,there was very little
variation in the absenteeism rates because of illness. However, older workers
tend to be absent from work for a longer
period of time because of illness than do
younger workers. There is less absenteeism attributable to causes other than
illness among older workers.The survey
showedthat the absenteeismrates for all
reasons (illness and others) were lowest
in the fifty-five to fifty-nine age group
II

Ibid.

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�PENSIONS ARE NOT ENOUGH

and that, while workers over sixty-five
had a slightly higher rate than those of
fifty-fiveto fifty-nine, they lost much less
working time than did workers in their
teens and twenties and somewhat less
than those in their thirties and forties.12
7. The public prefers youngerworkers
in jobs requiringpublic contacts,such as
waitresses, clerks, office workers, salesmen.-This is a commonbelief, but there
is no conclusiveevidence to prove or disprove it.
8. Pension systems make it difficultto
hire older workers.-It is alleged that
undermany of the pension plans paying
flat monthly sums at retirement, employers who hire older workers face a
heavier future pension liability. It is also
argued that companies hesitate to hire
workers for short spans of time, for example, from fifty-five to sixty-five, since
this would be insufficient time to accumulate money in the pensionfund to pay
suchworkersreasonableretirementbenefits.
As a matter of fact, most pensionplans
do not operate against the hiringof older
workers. First, many pension plans do
not pay flat monthly benefits, but vary
the benefits with years of service. Thus
older workers hired for short spans of
time would rece'ivesmall benefits. Second, some pension plans exclude shortservice workers, that is, they require a
mininum numberof years of service for
eligibility for benefits. Third, some plans
contain a maximumage provisionso that
workershired when older than the maximum age are ineligible for inclusion in
the plan. Fourth, in some plans with no
specific exclusion of older or of shortservice workers, the company will have
no pension liability for such workers,
since the benefit formula provides for a
t2

op.
Kossoris, Cit., p.

I7;

see also Clague, op. cit.

I31

companypension less social security and
the company pension for short-service
workersis so small that it is completely
or largely offset by the social security
benefit. Thus there are several ways to
adjust a pensionplan formulaso that the
hiring of older workersdoes not place an
undue burden upon employers.
ADEQUATE RETIREMENT BENEFITS

What does all this mean as far as the
individual company and its interest in
its older workers is concerned? In the,
first place, if older workers are to be
treated as individuals, they should be
allowed to exercise some choice between
retiring and remainingproductive members of society. Furthermore,if management is to manage, it must have the
right to determine what constitutes an
effective working force. Both selections,
to be free choices, depend upon the existence of adequateretirementbenefitsso
that retirement does not constitute a
drastic cut in standards of living. It is
contemplatedthat old age benefitsunder
the Social Security Act will provide a
minimum of subsistence for all retired
workers. To the extent that social security benefits do not provide adequate
income, adequacy will be achieved only
if supplementary benefits are provided
throughprivate plans.
FLEXIBLE RETIREM1ENT AGE

In the second place, the pension plan
adopted should preferably not require
retirementfor all workersat a fixed, arbitrary age, such as sixty-five, since there
in
differences the rate
are wide indivridual
and degreeof aging. Selectionof the time
for retirement should be determined as
nearlyas possibleby inability to continue
as a productive worker. This is impossible to establish in advance for indi-

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�I32

THE JOURNALOF BUSINESS

viduals, but the span of time during
which such a condition is most likely to
occurfor a groupis predictable.
One of several alternatives for introducingflexibilityin retirementplans may
be chosen. For example, a pension plan
may provide for a normalretirementage
with optional earlierretirementpossible.
The normalretirementage may be set at
sixty-five, sixty-eight, or seventy. Factors influencingthe choice of an age later
than sixty-five are the larger benefits
whichmay be providedat later ages; the
fact that a later normalretirementage is
more acceptable, since, with increased
longevity,workersare reluctantto retire;
and the fact that a retirementage can be
lowered more easily than it can be
raised. A provision permitting optional
earlierretirement at any time after age
sixty furnishes some latitude for recognizing individual differences.Benefits at
an earlier age can be provided without
increasingthe liability of the plan, but in
such cases benefitsmay be reducedto 50
per cent or less of what would have been
paid at normal retirement.
A second possibility is to permit employees to retire over a span of years
(such as from sixty to seventy) with
benefitsbased on years of service at the
time of retirement. Such a span recognizes individual differencesand is more
practicaland useful than is a fixed retirement age. An employee continuingat his
regularjob beyond the youngest age at
which he is eligible to retire would increasethe ultimate pension benefitshe is
to receive.The plan may provide that no
largerbenefitsare earnedbeyond a limiting age, such as seventy, and that an
employeemay continue his employment
beyondthat age only with the employer's
consent.Such a provisionassists the company in maintaininga certain amount of
control over the maximum retirement

age. Since the span of years selected will
in part determinethe ages at which most
retirementsoccur, the employer'sability
to meet the liability produced as well as
individualdifferences
must be considered
in establishingsuch an age range.
A third possibility is to provide for a
span of years over which employees can
retire but provide for full benefits in
event of retirement in the early part of
the span, such as ages sixty to sixty-five,
only with the company's consent and
permit no increased benefits for years
workedbeyond sixty-five. In the absence
of a compulsory retirement provision
and in considerationof the currenttrend
to keep workersproductive,many workers actually retire later than age sixtyfive. Therefore, the funds released because of retirement after sixty-five can
in many cases be used to provide the increased cost of the earlier retirements.
Even though the total of all provisions
for a worker's retirement, including his
own accumulationsfor pension benefits
and his benefitsfrom social security,may
be adequate to make a workerself-sufficient during his period of retirement, it
is important in the effective operation
of a flexible retirement system that the
level of pensions remain such that continuation on the pay roll continues to be
more attractive than retirement at a
reduced level of company and social security benefit.
From the standpoint of the funding of
a pension system, it is, of course, uneconomical to fund for an earlier retirement age than will be called for by actual retirements. While it is possible to
establish in advance an expected rate of
retirement under such a system providing for a variableretirementage, funding
in future years will be governed by revision of this rate according to the experience of the system.

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�PENSIONS ARE NOT ENOUGH
SELECTIVE PLACEMENT OF
OLDER WORKERS

A company which realizesthat a fixed
retirement age does not conform to the
realities of individual differencesamong
its older workers will provide for some
flexibility in its retirementpolicy and in
the retirementage of its pensionplan. In
addition, such a company will be interested in other aspects of dealing with its
olderworkers,such as the selectiveplacement of older workers, the selection of
workersfor retirement,and the preparation of workersfor retirement.
In a survey conducted by the National Chamber of Commerce and the
National Association of Manufacturers
among large and small companies of
many types, it was found that a considerableproportionof the companieshired
and retainedolderworkersand that most
of these companiesreportedfavorablyon
the job performance of older workers.
However, proper selection of older
workersand carefuljob-placementmethods were emphasizedas highly important
if companies are to enjoy the greatest
success with the employment of older
workers.13

I33

who are not so productive as formerly
can continue at the same job only at reduced pay. For some of this group, adjustments may be made, such as a less
rigid schedule of attendance or hours or
a change in responsibility or type of
work. A third group of workerscan better be transferred to a new job more
suitable to their capacities, for which
they may need some training.Such a job
may be at the same or at reduced pay.
Dr. Nathan Shock comments that the
success in developingpersonnelselection
at the intake side of industryleads one to
regard with optimism the prospect of
developing similar techniques for selection in retirement.'5
The proper placement of the older
workerrequiresan evaluationof his experience, skills, and physical capacities in
relation to the demands of the job. The
first step in the adequate utilization of
the potentialities of older workers for
gainful employment should be careful
and complete job analysis. Jobs should
be analyzed as to the skills required to
performthem and with respect to factors
such as speed, energy requirements,fatigue effects, judgment, and experience.'6
Aging produces certain changes, such as
sensory impairment and reduced speed
of reaction.Thus olderworkersshouldbe
placed in jobs in which these factors are
of minimal importance. According to
WilliamH. Stead, industry shoulde-valuate its jobs in an effort to fit its aging
workersinto positions that would be advantageous both to industry and to the

Dr. Edward Stieglitz states that basing retirement upon chronologic age
alone results in a double source of waste
by discarding workers who are physiologically younger than their years and
by making obligatory the retention of
many workers who have become senile
prematurely.'4Some workers at sixtyfive can continue at their regularjob at
the same pay and be as productiveor in- workers.'7
creasingly productive. Other workers
I5 Dr. Nathan
U.S. Chamber of Commerce, Department of
Manufacture, Employment of Physically Handicapped and Older Workers (Washington, I949), pp.
5, 20.
'4 Edward J. Stieglitz, The Second Forty Years
(New York: J. B. Lippincott Co., I946), p. 287.
'3

W. Shock, "Physiological Capacities of Elderly Workers," in New York State Joint
Legislative Committee on Problems of the Aging,
Op. cit., p. I33.
I6 Shock, "Older People and Their Potentialities
for Gainful Employment," p. ioo.
I7 Op.

Cit.,

p.

296.

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�I34

THE JOURNAL OF BUSINESS

When a man reaches a certain period where
Clifford Kuh suggests that there be
analysisby the job analyst of the physi- he is not able to produce what he formerly procal and environmentaldemands of par- duced or what the employer wishes him to produce, we allow him to stay in that plant at a
ticularjobs.,8 For example, jobs may be lower salary, where he may keep at work doing
classified as involving mechanical fac- things which the employer would ordinarily
tors, such as lifting, carrying, handling, allot to, say, a semi-skilled worker. We have
pushing, climbing, seeing, hearing, etc., a semi-skilled branch in our union for those
and environmentalfactors, such as in- who have neither the experience nor the qualifications of a journeyman and their rate of pay
side, outside, high temperature, low is about half the rate of pay of a qualified
temperature, vibration, noise, working journeyman printer. If the man wishes to realone, working with others, day shift, tain a job and can't quite do the work he
used to, we allow him to stay there at that seminight shift, etc.
the skills and capacities of skilled rate.20
Next,
workers necessary to perform the parWhile seniority is the governing conticularjobs shouldbe determined.Some- sideration in choosing employees to be
times a simple matter of re-engineering laid off in most collective bargaining
is possible to suit the job to an aged per- agreements,many of these contractsproson. For example, Kuh suggests that, if vide for exemptions from layoff on the
a machine operation requires too much basis of seniority. One of the likely expulling, the plant engineercan rearrange emptions is that of efficiencyconsideraor alter the length of the levers to reduce tions. In some contractsseniorityis given
the effort required, or if a job requires equal consideration with other factors,
too much stooping, the work area may such as ability or skill, experience or
be moved nearer to the level of the physical fitness. In a third group of
worker'sshoulder.19 job re-engineering agreements, contract provisions state
If
is impossible,the older workershould be that seniority provisions shall be contransferredto work he can do, with the sidered where other factors are equal.
necessary training for the new job pro- Such other factors include differencesin
vided.
ability and physical fitness.2'
The objections of some unions to the
Shock suggests that individualtests to
of
downgrading workersmay present an assess the physiological age of various
obstacle to such a practice. Many collec- organ systems must be devised, as well
tive bargaining agreements, however, as individual tests for performance
affordspecial transferrights for aged or capacity:
handicappedpersons. For example, the
Because of wide individual differencesin
agreement may state that "employees physiologicaging among personsof the same
who have given long and faithful service chronologicage, it is essential that tests of
and can no longerhandle their duties are physiologicage be developedfor variousorgan
to be given preference or consideration systems. It will also be necessary to devise
for such lighter work as is available."
Charles W.
Views Its
CharlesW. Campbell,of the New York Elderly Workers,"Campbell, "LaborJoint Legisin New York State
TypographicalUnion No. 6, states:
lative Committee Problemsof the Aging,op. cit.,
on
20

p. ioo.
18 CliffordKuh,

"Selective Placement of Older

Workers," Journal of Gerontology,I Uuly,
3I4.

'9Ibid., p. 3I6.

I946),

2!
Bureauof NationalAffairs,"Seniority,
Layoff,
Promotion, and Transfer," Collective
Bargaining
Negotiationsand Contracts,No. I24 (March io,

I950), pp. 43-52.

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�PENSIONS ARE NOT ENOUGH
more adequate methods of health examinations
which will permit the early recognition of chronic disease. Methods of assessing performance
capacities in individuals need to be developed
as well. It is in this area that research is most
urgently needed.22

As changes in the worker's abilities
and interests make it necessary, the
hours, arduousness,and difficultyof the
job can be reduced. As Lawton points
out, workersshould be placed on a modified schedule when the necessity is
proved by tests and by objective standards of working ability, not by a particular birthday or at the employer's
whim.23

In order to determine which workers
should be retained at the same job and
same pay, which need job modification,
and which should retire under a flexible
retirementplan, severalpossibilitiesmay
be considered. In some companies the
personnel bureau is used not only to
hire and fire workers but to shift them
from one type of activity to another.
One suggestionmeriting considerationis
the establishment within a company of
an impartial panel to evaluate older
workersperiodicallyfrom the standpoint
of health, productivity, emotional attitudes, and personal factors. In accordance with the findings of such a panel,
the olderworkercould remainin his present job, be placed in a less arduoustask,
be placed on partial pension with shorter
hours and a correspondingdecrease in
This would constipay, or be retired.24
a more logical approach to retiretute
ment than the class approachof throwing into a mass all those sixty-five years

I35

of age or over; it would be a case-by-case
approach, examining the actual rather
than the presumed capacity of men to
performtheir jobs adequately.25
ProfessorErnest W. Burgess speaks of
an indexof aging, an instrumentdesigned
to ascertain the actual process of aging
in its physiological, psychological, and
social aspects. Physiological aging, he
says, would be concerned with organic
conditions, such as heart trouble; psychological aging with decline in mental
ability; and sociologicalaging with contraction of social activities and interests:
The value of this index of aging is obvious.
When it has been designed and standardized,
retirement could be based on the scientific
determination of the physiological, psychological, and social efficiency of the person
rather than on the number of years he has
lived. Part time work might be assigned also
with consideration of functional rather than of
chronological age.26

To some employers automatic retirement at a fixed age appears to be easier
and kinder than singlingout individuals.
William G. Caples questions the advisability of selective retirement on the
of
recommendation a panel because "one
man is judging another man's fitness to
work and that can be cruel, if human
errorenters in.'27 He argues, in support
of a fixedretirementage, that it gives advance notice of the time of retirement
and allows a workerto plan accordingly;
it prevents favoritism; it avoids grievances; it is an incentive to youngermen;
25Clark Kerr, "Social and Economic ImplicaRetions of Private Pension Plans," Management

view, May, I950,

p. 297.

26 ErnestW. Burgess,"The Growing
Nathan W. Shock, "OlderPeople and Their
Problemof
p.
the
Potentialitiesfor GainfulEmployment," I00.
Aging," in Clark Tibbits (ed.), Living through
23 George
(NewYork: Later Years (Ann Arbor:University of Michigan
Lawton,AgingSuccessfully
22

Columbia University Press, I946), p. 73.

Press, I949), pp.

24HowardRush, "When Are We Too Old To
Work?"TownMeeting(TownHall, June I3, I950),
P. 5.

WilliamG. Caples,"WhenAreWe Too OldTo
TownMeeting(Town Hall, June I3, I950),
Work?"

22-23.

27

p. I3.

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THE JOURNAL OF BUSINESS

it results in general imnprovement the
of
average productivity of the working
force;it avoids the worker'sbeing termed
unfit and the consequentloss of prestige
with family, fellow-workers,
and friends.
It may also be arguedthat individualdeterminationsand adjustments are troublesome and may be costly; that possibilities for transfer of workers to other
jobs arelimited;28 that compulsoryretirement automaticallyopens up new opportunities for younger persons; that it
decreases pay-roll costs and eliminates
the worker who is not producing efficiently in an equitable and standard
manner.29 Moreover, employers may
fear that, under a policy of individual
consideration they might be accused by
unions and individual employees of favoritism and discrimination.30
It should be noted that compulsory
retirement does not always decrease
costs; it may add to them by eliminating
efficientproducers and substituting untrainedworkersfor trained. Compulsory
retirementmay also create considerable
ill-will among retiredworkers,especially
those who are retiredwhen they are well
able to produce as efficientlyas before.3'
GeorgeLawton points out that industry spends large sums on technological
research and should devote an equal
amount to the study of changeswith age
in patterns of vocational interest and
abilities, problemsof human relations in
industrial situations, types of occupa-

tions most suitable for older people, and
methods of rehabilitation.32
There is great need for researchand experimentation on a company-by-company basis to develop methods for the
selection of employees for job transfer
and retirement. Objective, measurable
factors which could be used to determine
which workers should retire, which
should be transferred,and which should
remainin their formerjobs wouldgreatly
simplify the problem. A critical clinical
medical examination, including blood
pressure, blood counts, chest X-rays,
urineanalysis,visual and otologicaltests,
would help to measure the individual's
physiological age. This could be combined with a measure of factors such as
attendance, promptness, accidents, errors, spoilage, reworks,complaints, output, and individual morale, weighted in
terms of their relationshipto costs.
PREPARATION FOR RETIREMENT

Even though retirement is discretionary rather than arbitraryat any definite
chronologicalage, for those workerswho
retire some preparationis desirable.Dr.
Anthony Lanza points out that it is inconsistent to follow an elaborate ritual
for conditioning a man for his employment and to give no thought to preparThere is a
ing him for his retirement.33
growingbody of opinion that no healthy
man should retireuntil he is fit both economically and emotionally to retire.
28 Charles A. Pearce, "Present Employment Emotional acceptanceof retirementmay
Statusof OlderWorkers," New YorkState Joint require considerablepreparation.A proin
LegislativeCommitteeon Problemsof the Aging, gram for retirementorientation, counselop. cit., p. 4I.
ing, and preparation tailored to the
29
New York State Joint Legislative Committee
on Problems of the Aging, op. cit., p. i6.

32Lawton, op. cit., p. 98.

33 Anthony J. Lanza, "The Industrial Physician's
Role in Geriatrics," in New York State Joint
3INew York State Joint Legislative Committee Legislative Committee on Problems of the Aging,
on Problems of the Aging, op. cit., p. I6.
op. cit., p. I42.
30

Pearce,Op.Cit., p.

4I.

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�PENSIONS ARE NOT ENOUGH

needs of the individual should be set up
in all companies.
In some companies organized lecture
courses and study groups have been instituted for discussingadjustmentsin old
age. Such educational meetings, combined with an informalsocial hour, may
lead workers to think as a group about
the period of retirement and thus increase their emotional acceptance of it.
In other companiesemployees are interviewed some years before the normal
retirement date to indicate the date of
retirement, the probable amount of the
pension, the pension options available,
and to discuss possible future plans.
Service may be offered in helping the
employee find part-time employment if
such employmentis essential. The counseling of workers about available positions outside the plant may be of great
service to them. Furthermore, many
workers, for whom retirement means
retrenchment in living expenses, are in
need of help with budgetary,investment,
and other financial and economic problems. The success of the preparation of
the worker for retirement through periodic interviews will depend to a large
extent upon the skill of the interviewer
in stimulating the workerto think about
the problems of retirement.
Besides these planned interviews,
which are usually the responsibility of
the Industrial Relations Department,
other opportunitiesmay be offeredfor a
discussion of retirement problems. For
example, the visits made to the medical
department provide opportunities for
counseling by the doctors about retirement problems. In any pre-retirenient
counseling, emphasis is usually placed
upon stimulating the workerto think of
retirementas a change in activity rather
than as the end of activity.

I37

Hobby showsput on by companiesfor
all their workershave sometimes been a
stimulusto olderworkersto develophobbies which will be of great interest to
them in their retired years. Articles on
retirement in the house organ, a dinner
for the employee at the time of retirement, service clubs for employees with
long service records, a diminishingwork
load with increasingtime off as the retirement age approaches, and vocational
training for a differentkind of work are
all used by companiesin their programs
designed to prepare workers for retirement.
An increasing number of books dealing with the subject of retirement has
been publishedwithin the last few years.
Most of these offer suggestionsas to the
proper use of time during retirement,
with emphasisupon planningretirement,
including the enjoyment of leisure, hobbies, travel, and new vocational and
avocational interests. Many retired
workerswill be happiest if they can perform some kind of useful and remunerative activity. For example,an interesting
suggestion for the use of the services of
retiredofficialsof bankingand industrial
concerns is as counselors to small businesses with young and inexperienced
owners. Retired officialscould be on call
several times a month on a fee basis.
Such counselorsmight be very useful to
small businessesin procuringbank loans
as well as consulting on financial and
This wouldpremanagementproblems.34
vent the economic waste of retiring a
trained and competent business executive at sixty-five to completeleisure and
would provide great satisfaction to the
retired official himself. Some sort of
34 Suggestionmade by Philip S. Shoemaker,
of
Cleveland, cited in Burroughs, Clearing House,
July, I950, pp. 6-7.

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�I38

THE JOURNALOF BUSINESS

communityclearinghouse to bringabout substantialreductionor at no cost. Some
contacts between the small business and companieshave an annual free picnic or
the retiredofficialwould be necessary.
dinner for annuitants. Some maintain a
service annuitants clubroomin the plant
FOLLOW-UP AFTER RETIREMENT
for the use of retiredemployees.The proA company which has carefully se- vision of medical service through the
lected its workersfor retirement,tried to company medical department and comprepare them for retirement, and pro- pany visiting nurseis still anotherservice
vided a pension benefit during retire- sometimesprovrided retiredworkers.35
for
ment can perform a still further funcSUMMARY
tion. Contact should be maintainedwith
In conclusion, an employer who has
retiredworkers,who may be encouraged
to comein to discuss their problemswith provideda pensionfor his employeesmay
counselors,and a representative of the believe that he has adequately disposed
industrial relations department may of the problem of the older worker. Acmakeperiodicvisits. In case of economic tually, he has taken only one step in the
hardship,aid may be offered to retired solution of this problem. Employers
workersin helpingthem locate part-time should make the age of retirement flexjobs or in granting them financialassist- ible and eliminate the barriers within
ance. Any company employee notices pensionplans which may operateagainst
and company publications may be sent hiring and retaining older workers.Jobs
to retiredworkers.Articles on the activi- should be analyzed on an industry basis
ties of pensionersmay be includedin the to determine the skills, physical ability,
house organ. Letters from company ex- training, and related factors required.
ecutives at periodic intervals, informing Objective tests should be devised to dethem of developmentsof interest in the termine the individual worker'sphysioplant, may be sent with the pension logical and psychologicalage, as well as
check. Also Christmasletters and letters his productivity. Plans should be estabof congratulationsor sympathy help to lished for transferof olderworkersto less
keep alive the association between the demanding jobs, to allow for part-time
retiredworkerand the company.Retired employment, and to retrain workersfor
workersmay be invited to company get- jobs better suited to their capacities. A
togethers which would be of interest to programof pre-retirementcounselingto
them, both social affairs and special help workers prepare for retirement
meetings of employees for policy an- should be established. There should be
follow-up of those workers who have
nouncements.
Accordingto the interesting survey of retired. Much of this can be effectively
companypre-retirement
practicesand of accomplishedby industry on a plant-bypracticesin relation to retiredemployees plant basis. The co-operationof governprepared by Socony-VacuumOil Com- ment, of unions, and of the public is
pany, some companies have granted needed, however, if the problems of the
honorarylife-membershipsin employee older workerare to be solved.
35Socony-Vacuum Oil Company, Employee
or company clubs and have continued
Service Section, Industrial Relations Department,
memberships in company musical or Survey of Pre-retirement
Practices (New York,
dramaticgroups or other activities at a October,I949), p. 8.
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�PENSIONS ARE NOT ENOUGH

Within the area of government activity, for example, the development of
special facilities within the public employment service to care for the vocational needs of older workers would be
very helpful. Arnold S. Askin, in discussing the work of the Federation Employment Service, a free nonsectarian
guidance and placement agency devoting its primaryattention to personswho
are hard to place, suggests that special
facilities within the public employment
agency might take the form of a special
office for older workers or special staff
consultants within each public employment office.36
The Sub-committee on Low Income
Families of the Joint Committee on the
Economic Report recently recommended:
The Joint Committee on the Economic
Report request the appropriateGovernment
agenciesto study the incidenceand extent of
existing restrictions employment of older
and
workersin Government industry,and report to the Committeeon their findingswith
may be
regardto ways in whichthese barriers
to
removedand older workersencouraged remainin productiveemployment.37

I39

partment of Laborin this field,.In an address deliveredon December 3, I949, he
commentedas follows:
The problem calls for a fundamental reexamination of industry practices regarding the
hiring and utilization of older workers. Labor
unions and the older workers themselves must
be willing to cooperate, as many of them have,
in the adoption of a more flexible approach
towards the shifting of older employees to jobs
for which they are more suited. And we, in
the Department of Labor, can cooperate too
by making available the facts on how these
older workers are actually utilized, their productivity, and the types of work they can best
perform. We have had a long-standing interest
in the employment problem of older workers,
and are committed to assembling as much pertinent data as we can, within the limits of our
resources.38

On another occasion he said:
We, of the Department of Labor, are especially conscious of the need for much more research into the many facets of these problems.
There is a great dearth of current and comprehensive data on a number of key points.
We need to know more about the actual practices of employers in hiring and separating older
workers, and in reassigning superannuated
employees. We require more information on the
actual work performance of older people. How
does the quantity and quality of their work
compare with that of younger people? This
kind of information for various industries and
occupations could indicate the kinds of work
for which older persons are best adapted, and
least adapted.39

One of the "appropriategovernment
agencies" is the Department of Labor,
which has recognized its responsibility
for research in this area. Ewan Clague,
commissionerof labor statistics, in nuIn the area of union activity, there are
merous addresses and articles on probaged worker, has spoken of many labor-management agreements
lems of the
the need for further researchby the De- which protect the aging worker on the
job. Seniority rules offer protection to
36 Arnold S. Askin, "Can We Expand Employworkersin some industries.In the buildment of the Elderly? If So, How?" in New York
State Joint Legislative Committee on Problems of ing trades the union contract may rethe Aging, op. cit., p. II 4.
37U.S. Congress, Senate, Joint Committee on the
Economic Report, Sub-committee on Low Income
Families, Low Income Families and EconomicStability (Senate Doc. No. I46 [8ist Cong., 2d sess.1)
(Washington: Government Printing Office, I950),
p. I3.

38 Ewan Clague, "The Background of the Pension
Problem" (address before the Machinery and Allied
Products Institute, Washington, December 3,
p. 7.
I949),

39 Clague, "Some Industrial Aspects of Aging,"
p. I0.

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�I40

THE JOURNAL OF BUSINESS

quire the employment of an older man
foreachfive, seven, or ten journeymenon
the job. However, as Clague points out,
the senioritysystem, which increasesjob
securitywhen a workeris employed,may
work to his disadvantage when he is
unemployedand looking for a job. The
desireof employersto care for their own
aging workers may freeze out the older
personwho no longer has an employer.40
The co-operationof older workers, of
private and public agencies, and of specialists in the field is needed to institute
40Ibid., p. 9.

the necessary research in this area and
to develop a comprehensiveprogram to
meet the needs of older workers. Public
education as to the strengths and potentialities of older workersis essential.
Certainly, the problem is nation-wide
in scope, and its solution goes beyond the
efforts of any individual company or
union and requires the co-ordinated efforts of all groups in the community. It
may well be, however,that the individual
company has the basic role to play in
contributingto the solution of this pressing and highly significantproblem.

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                    <text>Senior Center 60th
Anniversary
Rebecca, Phoebe, Natasha, Tracey, Eli

�Overview of our Documentary
● History of the Center
○ Leadership
○ National historical context
● Present day at the center
○ Interviews
○ Connecting then and now
■ ie. activities, events, dinners, trips
● Future for the center; what do the next 60 years look like?

�History
●
●

●

●

Founding of the Golden Age Club in
1955
Moving of center from the former
Veteran’s center or Presbyterian
church to current location
○ Construction, physical changes to
the center itself
National historical context
○ Older Americans Act in 1965→
pressure to better provide for
older citizens
Executive Directors
○ Hogan→ Vokes→ Davis →
Celeste

�The picture on the left shows the opening of the Center’s first building in 1959. On
the right, a group of members stand on the steps of the Center a year after it
opened. Edna Hogan, the executive Director of the Center, is present.

�Mrs. Vokes

Unfortunately, we haven’t yet found any photos of Mrs. Vokes,
but we have found some articles and other documents that lend
insight about her role at the Center as executive director.

In an article from 1969, Mrs. Arthur Vokes, or Marjorie
Vokes is described as: “Happy to meet there any county
residents over 50 who are interested in a vital purposeful
organization, with no yearly dues, with classes, trips, and
food at cost, and with a hearty welcome for all”, showing
her compassion for her work.

An article from January 1968 cited: “A group from salem visited the club to get some ideas for
the Senior Citizens Group they are planning in their town. This is a very active group of
oldsters and they certainly spend many happy hours together. This organization is one of the
agencies of the United Community Fund and all senior citizens of any race, creed or color are
invited to visit there,” suggesting that the spirit of the center was as vibrant during Vokes’ time

�The article on the left from 1977 shows the
groundbreaking of the Senior Center. The
picture on the right is the sign welcoming
seniors to the Senior Citizens Center of Saratoga
Springs in its early years.

�Robert J. Gass
On March 21, 1976,
Robert J. Gass was
elected president of the
board of directors at the
Center. Robert Gass, a
“life-long Saratoga
Springs resident,” began
working as a clerk of the
City Council in 1934. He
worked through nine
mayors as an assistant
Assessor from February of
1939 until June of 1972.
Soon after he retired from
the City Council, he came up with the idea for a new senior center,
which was created and then named after him. Until his death in 1991,
Gass made four monthly visits to the senior center acting as a liaison
for
the Assessor’s Office, and answered questions about the city
government.

�Frequent press publicity for the center
Articles focused on the progression
of the center as well as the way that the
seniors were being affected by the
center and what was happening.
We have lots of articles about the
center in the archive.

�Activities and Classes
The weekly routine of the center is something
that the seniors have come to rely on. They know
when their favorite classes are, and are excited to
come in each week to participate in art and
physical exercise classes, eat meals at the center,
shoot pool, crochet, play cards, and much more.

�Holidays and Celebrations
Christmas festivals, among other
holiday festivals, used to be big at
the Center. The director of the
Center mentioned that they
replaced the festivals with
monthly dinners.

�Each year for a number of decades, the
Center crowned its new king and queen.
Though this tradition stood for decades, it
doesn’t occur any more.

�The Center and Technology
From color television to video chatting from around the world, technology has
vastly changed over the 60 years of the Center’s existence. It has been and
continues to be an intergenerational connector between seniors and younger
volunteers or relatives of members. Today, seniors can come to the center for
technological support!

�Future Projections/Goals
● Full 8-10 minute documentary
● Film more interviews
● Film public’s reaction to what a senior center
is, and what their perceptions are
● Organize our history into chronological order
● Continue finding information on leadership

�Thank you!
Questions?

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Years
Y
oung

Stories from the archives
of the Adult and Senior
Center of Saratoga.
Research by

Phoebe Radcliffe
Eli Ruben
Natasha Thaler
Rebecca Walker
Tracey Wingate
with
Jordana Dym

MDOCS

JOHN B. MOORE DOCUMENTARY STUDIES COLLABORATIVE

DESIGN BY MICHAEL ZHOU

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            <element elementId="50">
              <name>Title</name>
              <description>A name given to the resource</description>
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                <elementText elementTextId="4248">
                  <text>Adult and Senior Center of Saratoga</text>
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        <name>Dublin Core</name>
        <description>The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.</description>
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          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
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              <elementText elementTextId="6136">
                <text>Sixty Years Young Exhibit Poster</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="40">
            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
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              <elementText elementTextId="6137">
                <text>2015</text>
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          <element elementId="41">
            <name>Description</name>
            <description>An account of the resource</description>
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              <elementText elementTextId="6138">
                <text>A poster created by Skidmore student Michael Zhou, '17, for the Sixty Years Young exhibit.</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="44">
            <name>Language</name>
            <description>A language of the resource</description>
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              <elementText elementTextId="6139">
                <text>English</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="39">
            <name>Creator</name>
            <description>An entity primarily responsible for making the resource</description>
            <elementTextContainer>
              <elementText elementTextId="6140">
                <text>Zhou, Michael</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="67">
            <name>License</name>
            <description>A legal document giving official permission to do something with the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="6141">
                <text>(c) Michael Zhou and MDOCS.  Please </text>
              </elementText>
            </elementTextContainer>
          </element>
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</itemContainer>
